4-Star Hotels in Barcelona

One of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel. And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.

This hotel truly has it all! Located conveniently on a corner, it's perfectly situated for easy access to dining and shopping. I even got to enjoy Cheese99, a popular spot, every day. Plus, it's within walking distance of Gaudí's masterpieces: Sagrada Família (25-30 minutes), Casa Batlló (15-20 minutes), and Casa Milà (10-15 minutes). The service deserves a special mention. They were able to book tickets for a football match, and I was incredibly lucky to catch Barcelona playing Copenhagen at home. This included round-trip transfers from Camp Nou to the hotel. Although I interacted with four different staff members for inquiries, confirmation, payment, and transfers (due to different shifts), they all maintained excellent communication throughout. It made for an unforgettable and wonderful evening. I truly experienced the magic of football – the players' agility, their teamwork, varied passing, and the unpredictable, thrilling score changes. The stadium was packed with fans, their cheers and enthusiasm palpable, singing and dancing with genuine passion for the sport! ⚽

This hotel, being new in 2024, is clean and tidy, and the kitchenette is a convenient touch. The food at Amani restaurant was delicious. The breakfast buffet, however, was just average. The downside is that the staff aren't particularly friendly and don't seem to care about the guests. To be precise, at check-in, an employee named Jenia made a mistake and undercharged me. I didn't know about it, but the next day I received a text asking me to pay the remaining balance. I didn't mind paying the extra, but that evening, when I tried to enter my room, my key card didn't work. When I went to reception, I found out they had deliberately blocked my room to ensure I'd pay the outstanding amount. This is the first time I've encountered a hotel that treats guests this way. They could have called me, or left a message in the room, but instead, they chose this petty method of intentionally preventing me from entering my room. The staff just have a cheap mentality. I had to pay card fees twice for two transactions, and the exchange rate was rising. I explained it was a loss for me and asked why I should fix their employee's mistake, but they just said I had to pay. They wouldn't offer any compensation. Furthermore, the gym is small, and they keep all the doors closed, so the air is very stuffy. When I opened a window, they told me to close it for safety reasons. They kept coming to close it themselves. What's more, when I complained about the payment issue, they deflected by giving a ridiculous explanation that the problem was caused by me opening the gym door. When I requested to speak with the general manager, the female staff member I thought was the GM turned out to be just the Executive Housekeeper. We arranged a meeting, but there was no response, and she kept postponing it with excuses about having other meetings. Later, when I finally met her, she claimed she had been looking for me. They could have called, come to my room, or sent a text message. I'm really annoyed by the utterly unreasonable behavior of the staff. They say Tembo means 'elephant' and the building resembles an elephant, which is why it's named Tembo, but the staff have hearts smaller than ants.

The hotel was nice overall except two noise generating problems, I had three young people as my neighbors in the next room, they were heard perfectly from my room. All their conversations, music, tv, laughs... I felt like I was living with them... Another noise problem was lift's renovation, my room 129 was just next to lifts, It was unbearable noise... I wasn't warned about this renovation, so when I felt how walls are shaking and loud drilling, I called reception desk, they didn't offer any solutions or apologies and explained it's all a part of lifts renovation. I asked them how long will this go on, they answered me that it's gona take a few days...

The room was quite spacious; my friend and I had no problem opening up both our suitcases. The water pressure in the bathroom was excellent, making showers and hair washing quite comfortable. The location is pretty good too – a bit far from the subway but there's a bus stop right outside. It's super convenient for getting to Casa Milà, Casa Batlló, and Sagrada Família. The area feels safe, with plenty of food and drink options nearby. The staff were very friendly and spoke English fluently, so communication was a breeze. However, there were a few issues. Firstly, there was no shower curtain for the bathtub, so the bathroom floor was soaked every time we showered, and it got quite chilly after a while. Secondly, the duvet didn't have a proper cover; instead, two sheets were used above and below it, and all three layers were tucked in so tightly under the mattress by the staff that we had to struggle to pull the duvet out every night. We ended up asking the front desk not to make our beds for the rest of our stay. Though, I hear this duvet cover situation might be common in Europe. Lastly, the soundproofing was really poor. We were lucky our neighbors weren't too noisy, and my friend and I aren't particularly sensitive to sound, but you could honestly hear every little thing happening next door. All in all, it was a mixed bag, but for the price and location, we couldn't really expect much more.

This was the best accommodation we stayed at during our month-long backpacking trip through Europe with our kids. We were on the 5th floor, and we could see a small glimpse of the Sagrada Familia in the far distance – just a tiny bit of the spires (FYI). I really liked the scent of the amenities. It wasn't that typical musky scent, which was a pleasant change (unlike Paris, London, and other places where they all seemed to have similar smells). It was a slight shame that there were no vegetables at breakfast, but the hotel's concept was decorated like a spaceship, making us feel like we were on a space journey! My kids even ranked it as their favorite place to stay. It's right next to the station, literally a 1-minute walk. It's easy to get around by metro, and there's a street with Asian food options and a lake park nearby. Laundry isn't self-service; if you need it, you request it, and they take your clothes, wash them, and bring them back.

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

Facilities: Relatively new and well-maintained. Cleanliness: Very clean. Environment: Comfortable, and the surrounding area feels very safe. Location: Close to the city center yet quiet. It's very convenient to get anywhere by subway. Service: Excellent! The front desk staff, especially one lady, spoke great English and was very enthusiastic and helpful in resolving many of my issues.

It was a very clean accommodation and plenty of towels were provided. It was a little inconvenient because laundry was done in a shared facility on the 5th floor, and I was a little disappointed that they assigned me a room with a rear view without even asking how many rooms had a view of the Sagrada. There is a rest area and a pool on the rooftop, so it would be nice when the weather is nice. The location is far from major tourist attractions, so it's a bit inconvenient to take the subway every day, so if I had to do it again, I think I'd pick it near Plaza Catalunya.

This was my second stay in the hotel. The reception staff was friendly and helpful, David treated us fantastically and gave us two great rooms in a high floor facing the sea and Montjuic mount, where luckily that same night there were fireworks. The rooms were big and very original, the same unique feeling as the whole building that you cannot find in too many hotels. The roof top bar and swimming pool are excellent to chill and admire the beauty of the city. The gym is a bit compact but enough for a workout, and it has a small indoor pool to relax. But the breakfast was for me the highlight. The service was impeccable, preparing coffee for you on demand, and the variety of fruits, cold cuts and different dishes was so good that our breakfast lasted close to one hour. I will go again for sure!