Hotel near Thamrin,Central Jakarta53.8% of visitors choose this area
With a stay at Ascott Jakarta, you'll be centrally located in Jakarta, steps from Grand Indonesia and 3 minutes by foot from Thamrin City Shopping Mall. This aparthotel is 11.9 mi (19.1 km) from Taman Mini Indonesia Indah and 1.7 mi (2.7 km) from Bundaran HI. Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and shopping on site. Satisfy your appetite for lunch or dinner at Serumpun, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 11:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in the air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Rrozlan.m2025.01.10
The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet )
The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic!
Lots of pros and no cons..can't think of any negative at all!
A very good choice hotel to stay in Jakarta.
Located in Jakarta (Pantai Indah Kapuk), Oakwood Apartments PIK Jakarta - CHSE Certified is within a 10-minute drive of Damai Indah Golf and Country Club and White Sand Beach PIK 2. This 5-star aparthotel is 1.9 mi (3 km) from Waterbom Jakarta and 2.9 mi (4.6 km) from Mangrove Ecotourism Centre PIK.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Grab a bite to eat at the Oak Room, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 199 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
GGuest User2024.10.19
While our overall stay at Oakwood Jakarta was enjoyable, the lack of a warm welcome was disappointing. The receptionist working between 8-9 PM on October 17th, 2024, wasn’t friendly or smiling, which left us with a poor first impression. She also didn’t provide any information about the hotel’s facilities – we weren’t told how to access the pool, the restaurants, or any other amenities. It felt like we were left to figure things out on our own.
This was especially surprising after spending 10 days in Bali, where everyone went out of their way to smile, offer help with our bags, and make sure we were comfortable. At Oakwood, no one even asked if we needed assistance with our luggage.
Despite the disappointing service, the hotel itself was great. The room was spacious, clean, and very comfortable. The location is also a huge plus – just a 10-minute walk to PIK Avenue and around 23 minutes from the airport, making it super convenient.
If the service at the front desk were improved, this hotel could easily be a top-tier choice. For now, I’d still recommend it for its comfort, location, and overall facilities – just be prepared for a less-than-warm welcome.
Hotel near Sudirman,South Jakarta8.9% of visitors choose this area
With a stay at Aryaduta Suites Semanggi in Jakarta (Setiabudi), you'll be within a 5-minute drive of Grand Indonesia and Golden Triangle. This hotel is 9.7 mi (15.6 km) from Taman Mini Indonesia Indah and 2.5 mi (4.1 km) from Bundaran HI.
Take advantage of recreational opportunities offered, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and free babysitting.
Enjoy a meal at Porta Venezia, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 275 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
MMichael Fintan2024.12.18
Had an Indonesian family gathering here -in the end I arrived one day early as my apartment in Jakarta electric issues -so stayed three nights with 3 more rooms Friday then 4 rooms Saturday including a 4 bedroom apartment. Its really nice we were on 36 floor mainly -Ricki and other receptionists just great -main point ALL my Indonesian friends loved it -all kitchen stuff worked well as I cooked was a quiet birthday party for 20 pax -overall very satisfied -we will be back.
Very Good
155 reviews
4.1/5
Price from
£31
per night
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With a stay at Grand Whiz Hotel Poins Simatupang Jakarta - CHSE Certified in Jakarta (Cilandak), you'll be within a 15-minute drive of Grand Indonesia and Pondok Indah Golf and Country Club. This 4-star hotel is 8.3 mi (13.3 km) from Taman Mini Indonesia Indah and 4.1 mi (6.6 km) from Blok M Square.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 159 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
DDon Thusitha - Australia2025.01.26
Excellent place . Great location attached with a mall.. Near to big Shopping mall Pondok Indah. Clean and neat. Nice Meteo train view. Super supportive staff.
Maulana, Elena, Daela, Bintang, Diva, Winda, Galih All are very good. I got super customer support from Tryana Frint office manager when I wanted to purchase a laptop charger. Those additional support beyond their duty. Will come again.
Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified is connected to a shopping center, a 1-minute drive from Gandaria City Mall and 7 minutes from Balai Sidang Jakarta Convention Center. This 5-star hotel is 4.6 mi (7.5 km) from Museum of Modern and Contemporary Art and 15.7 mi (25.2 km) from Indonesia Convention Exhibition (ICE) - BSD City.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Jakarta? This hotel has facilities measuring 23391 square feet (2173 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 293 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Eeyeda2024.06.02
How do I know if I enjoyed the stay here? I actually feel sad checking out of the hotel 😂 Room and bed was comfortable, I was able to get a good night sleep throughout my stay. Service was tip top, safety guaranteed and love the convenient link way to the mall. Hotel breakfast spread was huuuge there were plenty of options. I would definitely want to bring my family and friends over next time. If you’re looking for a comfy stay within the area I would definitely recommend this hotel! It’s more pricey but you get your money’s worth 👍🏻
Hotel near Halim,East Jakarta1.6% of visitors choose this area
Located in Jakarta (East Jakarta), Hotel Santika Taman Mini Indonesia Indah - CHSE Certified is within a 15-minute drive of Taman Mini Indonesia Indah and Green Terrace TMII. This hotel is 2.5 mi (4 km) from Tk II Moh Ridwan Meuraksa Hospital and 3.5 mi (5.6 km) from Lubang Buaya Memorial Park and Museum.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Krakatau, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 124 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
HHutabarat Batavia2023.11.22
This hotel used to be Santika, for the service everything that my family and I felt was very good and friendly, the staff responded quickly, the quality of the food was also good, for the 2 nights we stayed overall it was satisfactory, if there is something that needs to be input, perhaps attention should be paid to environmental health care because of ants and sometimes the smell from the sewer is a little annoying, would be very willing to come back here again
Hotel near Gajah Mada,West Jakarta3.8% of visitors choose this area
With a stay at Novotel Jakarta Gajah Mada, you'll be centrally located in Jakarta, steps from Candra Naya and within a 10-minute walk of Plaza Glodok. This 4-star hotel is 1.9 mi (3 km) from Merdeka Palace and 2.7 mi (4.4 km) from Mangga Dua.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by The Square, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jakarta? This hotel has facilities measuring 4704 square feet (437 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
AAlexanderltw85.12024.09.10
Everything was good, especially the service from the staff. However, i recommend that the rooms, living room, toilets to have some yellow lighting instead of normal white lighting.
This might create a more soothing ambience.
The 197-room Mercure Jakarta Cikini Hotel is located in central Jakarta, close to the Central Business District (CBD) and National Monument. It offers easy access to the city center and nearby shopping centre. All rooms are uniquely designed with a fusion of tradition and modernity. Guests can enjoy the delightful cuisine at our elegant restaurant or relax at the rooftop pool bar.
GGuest User2023.11.07
Lovely… I really like it.. good location and service is amazing … thanks
The Location : + Gold Coast Apartment PIK, Honolulu tower 33rd floor, 12 km from Soekarno Hatta Terminal 3, less than half another drive. + Fresh Market, walking distance 300m, just across the street. Fresh vegetables, fishes, fruits and morning local breakfast with very budget price. + Taman Mangrove, tourism spot, walking distance 200m. + PIK Avenue Mall, walking distance 950m. Modern mall with many shops, restaurants and caffes + Pantjoran China Town PIK, shops & restaurants, 1,7km. + By The Sea Shopping District, shopping and morning walk or bike by the beach, only 2,8km. + Sedayu Indo Golf, the brand new golf course at Jakarta, and the only golf course with full 9 holes are by the beach, is only 2.6km or 6 minutes drive. Available to the Guest: + A 34m² non-smoking 1 bedroom, sea-view with bridge to the north from upper floor + Self check-in, access to the room key will be informed after booking confirmed and ID submission. + Main Bedroom: Queen-size spring bed. Linen, bed cover and pillow is provided. The room is also equipped with a wardrobe, working desk, fully Air-Cond, and a LED Smart TV 55 inches, includes pre-login Netflix 4K, HBO Go and Amazon Prime Video, and unlimited fibre connected fast internet. + The sofa bed in the living room is available for the 3rd guest equipped with quilt, bedsheet, and towel as long as the extra bed fee is paid. The living room which also function as dining room come with a smart TV 46 inches, big table and is fully Air-Cond. + A bathroom with toilet, equipped with hot running water. There are also 2 clean towels, soap & shampoo and a hairdryer + There are 3 bottles of drinking water, along with Indonesian Sumatra coffee and tea for your convenience. + Water, electricity, and internet utilities are all included. + Kitchen appliances provided include rice cooker, oven, and a full-sized fridge. Kitchen equipment (pot and knife) & dining utensils are also provided. + In the wardrobe, hangers, and an ironing table with iron is also included. + There are laundry shops, various restaurants, cafés, and multiple convenient stores in the building at ground level. Not Available to the Guest : + Daily Room Cleaning & refill to the consumable (drinking water, toilet papers etc) Guest Access : + Anything in the room and on the premise is yours to use, including access to the building facilities like the pool (indoor & outdoor), the gym, basket ball & badminton course, kids’ playground, and the steam room or sauna. + You may receive and send letters/packages every day during your stay delivered to Popbox which requires you to pick within 1 day. + The mobile apps GrabFood and GoFood are commonly used to deliver foods to the apartment, which you can pick up on the driver's waiting area. Other things to note: + This booking is managed individually, front lobby reception is not involved in this booking. The service provided might not match a hotel standard, e.g. the host might not answer a question/inquiry timely or within 24 hours. + Guests must ensure contact details listed on trip.com is valid and reachable and will be required to provide a form of identification (KTP/passport) at least 1 day before check-in. + Communication with the host during your stay is available through Social Media. + Room cleaning is not included but it is available upon request with a fee, which also includes replacement for fresh linens, bedcovers, & towels. + Extra bed fee is mandatory for the third guest, pay separately. + Golfing clubs set plus bag (Complete Iron set TaylorMade, McGregor Woods number 1, 3, & 5) are available for guest with additional one time pay. + A foldable Polygon bike is ready in the room with additional one time pay. + As nowadays Jakarta is very hot, if you send us your planned check in time, we will turn on the Air Cond prior to your arrival.
IIvonC2024.11.01
The room is very clean and spacious, the view is directly to the golf island bridge. The location is very close to the hit spots in golf island and pik 2. The facilities are very complete. There is also PIK market in the area where there are very many delicious food. Owner is very friendly and helpful. Will definitely come back to stay here.
Hotel near Kuningan,South Jakarta13.3% of visitors choose this area
+ Minimum stay of 3 nights, weekly stay entitle 10% discount, biweekly 15% and monthly 20%
+ Non-smoking room, city-view to the north from middle floor, self check-in & free parking
+ Free pre login Netflix, HBO Go and Amazone Prime Video on the 46" smart-TV
You are only :
+ 5 mins to Lotte Shopping Avenue Mall
+ 6 mins to MRT Bendungan Hilir
+ 7 mins to Mega Kuningan Business District
+ 15 mins to Pacific Place
+ 18 mins to Grand Indonesia
Available to the Guests:
+ A non-smoking city-view room to the north from high floor + King-size (180x200) spring-bed with linen, pillow and comforter/bed-cover
+ Big Wardrobes with hanger, iron & iron table
+ Smart-TV 46 inches
+ Unlimited Free High-Speed Wi-Fi, Netflix, HBO Go & Amazone Prime Video streaming
+ 2 towels with bath gel, shampoo and hot water for bath, hairdryer
+ 2 gallon of drinking waters with hot water machine and kettle, coffee, tea and sugar sachets
+ Kitchen with rice cooker, microwave, oven, stove, gas, cooking accessories, dishes, glasses, bowls, knife, spoons, forks, cutting board etc.
+ Dining table with dining chairs
+ Front loading Washing machine with balcony to dry the clothes
Building Facilities available to Guests :
+ Gym / Fitness Center – level 27
+ Outdoor Swimming pool – Ground floor
+ Indoor Swimming Pool – level 27
+ Tennis Court - Ground Floor
+ Library Lounge - Level 25
+ Sauna Room - Ground floor
+ Kids Playroom - MZ level
+ Garden & Jogging Track
+ Mini market - Ground level
+ Laundry service - LG level
+ Various Restaurants: Seroja Buffet @Ascott Kuningan, Daon Korean (@Tokopedia) etc.
NOT available to guest :
+ Additional drinking water and consumables after initial supply (easily accessible from the mini market at Ground level)
+ Daily Room Cleaning
Guest Access :
+ Anything at the room and on the premise is yours to use, including access to the building facilities like the pool, sauna room, lobby, the gym at 27th, kids play ground and the jogging track.
+ There is a 24 hour reception desk to receive and pass letter/envelope/package
+ GrabFood or GoFood can deliver foods to the apartment, you can pick it at the front lobby at your convenience time
Other Things To Note :
+ This booking is managed individually, nothing to do with front lobby reception or building management. e.g. host might not answer the question or inquiry timely or 24 hours
+ Guests must ensure contact details listed on Trip.com is valid and reachable and will be required to provide a form of identification (KTP/passport) prior to check-in.
+ Communication during the stay with host will be through Social Media (WA).
+ Room Cleaning is available upon request (extra charge), please give at least 1 day notice.
+ As nowadays Jakarta is very hot, if you send us your planned check in time, we will turn on the Air Cond prior to your arrival.
PPelpin2024.03.28
Very near to Lotte Shopping Avenue, Sudirman center offices, and Mega Kuningan business district. Private & safe environment, very easy to find. Sunrise and city night view from the room is amazing. But what I love most of the room is the whiskey bar 😆!
Very Good
6 reviews
4.0/5
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Top 20 Premium Hotels in Jakarta
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Discover our curated selection of premium hotels in Jakarta for your next stay
No.
1
4.8/5
116 review
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Hotel near Thamrin, Central Jakarta
"Great stay!""Friendly owner"
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No.
2
4.6/5
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"Good Location"
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No.
3
4.5/5
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"Friendly owner""Delicious breakfast"
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No.
4
4.6/5
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Hotel near Sudirman, South Jakarta
"Great location""Great stay!"
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No.
5
4.7/5
97 review
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Hotel near Senayan, Central Jakarta
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No.
6
4.8/5
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No.
7
4.8/5
202 review
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"Great stay!""Friendly owner"
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No.
8
4.7/5
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Hotel near Kuningan, South Jakarta
"Friendly owner""Great stay!"
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No.
9
4.9/5
60 review
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Hotel near Kuningan, South Jakarta
"Great stay!""Delicious breakfast"
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No.
10
4.6/5
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Hotel near Thamrin, Central Jakarta
"Friendly owner""Great stay!"
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No.
11
4.8/5
150 review
Sheraton Grand Jakarta Gandaria City Hotel
Hotel near Pondok Indah, South Jakarta
"Great stay!""Friendly owner"
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No.
12
4.9/5
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The Grand Mansion Menteng by the Crest Collection
Hotel near Menteng, Central Jakarta
"Good Location"
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No.
13
4.6/5
117 review
JW Marriott Hotel Jakarta
Hotel near Kuningan, South Jakarta
"Friendly owner""Delicious breakfast"
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No.
14
4.6/5
75 review
AYANA Midplaza Jakarta
Hotel near Sudirman, Central Jakarta
"Great stay!""Friendly owner"
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No.
15
4.6/5
364 review
Swissôtel Jakarta Pik Avenue
Hotel near Penjaringan, North Jakarta
"Great stay!""Friendly owner"
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No.
16
4.3/5
7 review
Keraton at The Plaza, The Unbound Collection by Hyatt
Hotel near Thamrin, Central Jakarta
"Great service"
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No.
17
4.8/5
42 review
Hotel Tentrem Jakarta
Hotel near Pakulonan, North Serpong
"Great stay!""Friendly owner"
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No.
18
4.5/5
94 review
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Hotel near Thamrin, Central Jakarta
"Great stay!""Friendly owner"
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No.
19
4.6/5
77 review
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Hotel near Senayan, Central Jakarta
"Great design""Great rooms"
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No.
20
4.4/5
281 review
Pullman Jakarta Central Park
Hotel near Grogol petamburan, West Jakarta
"Convenient for shopping""Near shopping area"
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Top rated hotels in Jakarta
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
WWingHong IIExcellent service and hotel hardware is wonderful though it's bit old .
Will come back.
Hotel near Thamrin, Central Jakarta 53.8% of visitors choose this area
Price per night from:£112
4.7/5
Outstanding
AAhmad AhzwadThe location is great 5 mins walk to Grand Indonesia and 7 mins to MRT Dukuh Atas and Airport Link Station (Sudirman BNI)
The breakfast is good with superb view from 90floor. The staff is attentive. I had the best bubur ayam there. The tea option if from TWG. And the breakfast ala cart menu changes daily. More variety.
My room is ay 86 floor. With 2 view. River and city view (city not so much there is another building blocking the view) but the river wiew of which the bed is facing just spectacular. Esp at night.
Hotel near Thamrin, Central Jakarta 53.8% of visitors choose this area
Price per night from:£81
4.6/5
Outstanding
AAABalceThe day here was outstanding. Super fast check-in thanks to Alung, who was very kind and helpful with recommendations. The staff were all very friendly and quick to help out, especially the cleaning services. The bathtub was a bit narrow in width but shower pressure was great and the bed was amazingly comfy. Would happily stay here again when visiting Jakarta!
Hotel near Kuningan, South Jakarta 13.3% of visitors choose this area
Price per night from:£43
4.6/5
Outstanding
SShamsiah Saadonwe had the most wonderful stay at this hotel. what i love about it is the security. it is very tight, makes my family and i feel safe and secure.
the room was spacious and clean even if we added an extra bed. they even provide you with a type G plug outlet (malaysia/uk) if you didn’t bring your universal adapter.
the food was great. everything was nice. i love the variety of foods provided.
Hotel near Mangga Dua, West Jakarta 3.4% of visitors choose this area
Price per night from:£28
4.5/5
Excellent
GGuest UserWe did’n like the scent of the air freshener used in the room which is lemongrass scented. It smells sour taste and not fresh feeling.
Even the bodywash shampoo conditioner and handwash are lemongrass based too. And doesnt smell as fresh and delicate as the usual 5 star hotel. Quite disapointing.
Hotel near Sudirman, South Jakarta 8.9% of visitors choose this area
Price per night from:£122
4.5/5
Excellent
LLina SusantoWe feeling like we stay in our home in Singapore and the place is clean quite.
Only the toilet posible can be bright if possible because feel little Dim.
We Wish in future can stay in to this apartment again Thanks.
Have a washing area fr us to wash and only have to purchase the soap by own or can ask housekeeping to give to us.
Hotel near Sudirman, Central Jakarta 8.9% of visitors choose this area
Price per night from:£47
4.3/5
Excellent
FFeliceStayed here for a friend wedding. Booking through Trip.com.
Overall, room was nice but too DARK! no good spot for make up since its too dark. lighting very in need of improvement. Daytime light was okay since the room is surrounded by window, but at night, Junior suite room barely have any lights (only 2 hanging yellow dime light and the ceiling light above the window curtain.. imagine how dime is the room).
Unfortunately, just after check in, found a small cockroach in the bathroom. went hidden after calling Housekeeping, but it was not dead. Pest control could be improved.
For a four star hotel and higher category room type, i believe amenities could be improved. as the soap & shampoo provided was uncomparable below standard of other 4 star property like ascott / marriott, since they're using small tube of soap and shampoo. maybe they're cutting the cost there.
breakfast overall was good. many variety of food from Indonesian - Asian - International. But eggs station could be improved, as during rush hour, the queue was quite long. It can be seen that the chef is overwhelmed and causing the food quality to go down.
AAllen MitThere were a lot of people staying this time, almost full, the room internet was very poor, but there was no way to improve it, and there was no way to change rooms because it was almost full. The breakfast felt worse. Overall, I would not consider staying here again next time.
BBrianHotel building and lobby looked nice enough. Checking in was a breeze.
Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours.
Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks.
Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom.
The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care.
I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days.
Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself.
Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered.
I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it.
I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on.
Won't be staying there again
Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality
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