Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Guest User
Facilities: Full of old money vibes, perfectly hitting all my aesthetic sweet spots.
Cleanliness: Very clean. Linens were changed and cleaning was done promptly.
Environment: Excellent. A true paradise for vacationers. You can eat, drink, and have fun all within the hotel.
Service: Fantastic! Everyone was enthusiastic and proactive. I highly recommend the spa; for the same price, you wouldn't find an authentic coconut oil massage like this back home.
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Price per night from:€87
Guest User
and had an amazing experience. The rooms were clean, very comfortable, and the staff was incredibly friendly and helpful. The hotel’s location is perfect for exploring the city, with many attractions within walking distance. The amenities were top-notch, including a well-equipped gym and a relaxing spa. I highly recommend this hotel to anyone visiting [Location Name]. I will definitely be returning!
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Price per night from:€71
Posted on Sep 29, 2026|Deluxe
trymorimatsu99 points. I liked it.
The safety deposit box in the room is poorly located. It's too high, and I almost forgot to retrieve my passport.
There are three elevators with two control panels in between. However, these two panels operate independently, so I ended up pressing both. This resulted in two elevators arriving simultaneously.
It took 90 seconds for hot water to come out of the shower in the room.
Please fix the curtain hooks.
If you don't want to be charged 5000 RP by Grab taxi, I recommend ordering a taxi outside the hotel premises.
After checking out, I received an email asking for feedback. I replied, and got a response three hours later, which is commendable. However, upon reading the email carefully, I felt like it was written by an AI, and that there was no real intention to improve. It blamed engineers and put everything on others. The manager should fix it themselves. I assume the email was just sent for formality's sake.
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Price per night from:€38
Posted on Sep 3, 2026|Executive Triple Room
Anonymous UserPros: This hotel's location is very good and has a few shopping malls nearby. Hotel has great service and staff are very polite and friendly.
Originally booked a triple room with a queen and single bed 3 months before check-in, but when checking-in hotel staff informed that there were no more triple rooms available (if reserved in advance why was no room saved?)
We were then given a free upgrade to an executive room but there was only 1 king bed, not big enough for 3 adults to sleep on. When we asked for an additional bed, the mattress and bed frame of the additional bed was torn and deeply stained. The executive room toilet sink also had issues as the water was orange in colour when first opening the faucet.
After complaining about the bed and sink, the hotel staff said there was a triple room suddenly available for us and offered to show us the room.
However after seeing the triple room we realised the cleanliness of the room was still really sub-par.
1. Hotel rooms here seem to be not cleaned thoroughly as floors were quite dirty, the pillows still had very obvious yellowing stains, the carpet had a weird odour and the bath had quite a few stains too
2. The mirror has a lot of gray marks
3. Some things in the hotel did not work properly like the telephone not being able to make any calls and the TV which kept glitching
4. The cupboard for hanging clothes had a lot of mould/dust growing on the back of the door which could have been easily wiped off if the housekeeping staff made the effort to...
Finally after feedback, the hotel staff came to replace the pillows, fix the telephone, and gave us an air purifier. However after ”deep-cleaning” the cupboard was still not cleaned.
I was really unpleasantly surprised by the uncleanliness of the room given the great reviews online and the high rating.
I believe that for a 5 star hotel, cleanliness of a hotel room should be a non-negotiable, and rooms should not need multiple rounds of extra housekeeping just for patrons to sleep with peace of mind.
I hope this hotel undergoes a renovation soon to revamp the old and dilapidated furniture and fixes the way they conduct housekeeping so that rooms can be up to standard.
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Price per night from:€48
Posted on Aug 24, 2026|Superior Queen Room Non Smoking
Guest User[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]
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Price per night from:€51
Posted on May 31, 2026|Superior Hollywood
ItstaaamaComfortable to stay in, staff Mr. Mitra and Hasan were very helpful.
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Price per night from:€19
Posted on Jun 14, 2026|Privilege Queen Room Non smoking
Guest UserThe accommodation was clean and the staff were very friendly.
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Price per night from:€35
Posted on Jul 31, 2026|King Room
Guest UserThe hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.
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Price per night from:€57
Posted on Jan 5, 2026|Superior King Room
Henry_the_KingA mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached)
So with no heating, I got cold there with 27c outside, I find this very very strange.
But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point.
On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting.
It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S
So there are several issues that affected my health here.
The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm.
Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting.
The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..
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Price per night from:€22
Posted on Jul 27, 2026|Deluxe Double Room
華日子From the moment I arrived, I was greeted with warm smiles and excellent service from all the staff, making for a very pleasant check-in experience. The room was spotlessly clean, and the interior design was superb. The view from the window was particularly amazing, allowing me to fully enjoy a sense of escape.
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Price per night from:€26