Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 7, 2025
Lindaxiaolingzi
During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
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Price per night from:€848
Posted on Sep 5, 2026|Deluxe Twin Room
Guest UserThe room was spacious and the food was good. The only downside was that the air conditioning vent blew directly onto the head of the bed, which gave me a headache. I'm not sure why it was designed that way.
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Price per night from:€633
Posted on Aug 17, 2025|Japanese Western Style Room
Guest Userreally amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.
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Price per night from:€193
Posted on Mar 15, 2026
Steve Siauw
One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
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Price per night from:€302
Posted on Oct 30, 2019
Guest UserHotel location is good! Opposite is Shenqiao, about 10 minutes away from Toshogu Shrine and Erhuangshan Shrine.
The hotel staff was polite, the rooms were not as old as expected, and they were neat. There is a tea room on each floor, with green tea, barley tea and hot water supply.
Although the bath is not hot spring water, fatigue can be eliminated after bathing.
Breakfast is simple and delicious.
The only drawback is that you cannot store your luggage after check out.
Attach a landscape photo outside the room.
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Price per night from:€88
Posted on May 6, 2024
Guest User
It is more than 2 kilometers away from Nikko Tobu Station. There are buses to Shinkyo Bridge. It takes about 10 minutes to walk after getting off the bus. I didn't take the bus, but walked from the station for half an hour. There are many slopes, especially after Shinkyo Bridge, there are steps all the way uphill, which is quite tiring. It should be good if you drive by yourself. It is very close to Toshogu Shrine, an 8-minute walk. Japanese-style rooms, with indoor and outdoor public baths (separate for men and women). The dinner and breakfast included in the room are amazing. Overall, it is worth experiencing.
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Price per night from:€119
Posted on Mar 29, 2025
Guest User
We liked the hotel very much. It surely needs renovation in some areas, but you forget about this, because the hotel service is very good. The staff is very helful and welcoming, many free amenities are provided: yukata clothes for kids for all ages, socks for geta shoes, face sheet masks for ladies. Futons are very cosy, kaiseki dinner was worth it, but if your kids do not like Japanese style food, you need to think of it beforehand. Onsen area is very nice. It has pool also. I would recommend to stay in this hotel and enjoy Japanese experience.
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Price per night from:€70
Posted on Feb 1, 2020
QINVery good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car
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Price per night from:€254
Posted on Aug 30, 2025
Guest User
朝/夕食のバイキングは種類も多く、値段以上に豪華なステーキ、刺身、イクラ等は質が良いものが提供されており、とても良かった。
温泉の設備やホテルの設備はフロント以外がとても古く、温泉のシャワーは水圧が異常に弱い。
温泉の温度も入浴の時間帯によって、温水プールのような温度の時や、熱くて入れない程のこともある。
ただし、値段から考えると十分満足出来る内容であり、鬼怒川/日光エリアや、那須までのアクセスも良く、コストパフォーマンスを求めるならとても良いホテルかと思う。
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Price per night from:€81