Spa hotels in Da Nang

This hotel has staff who are always ready to help with any question. Polite and efficient staff are a rarity, but this hotel has them. The room is spacious, clean, and has everything you need. The pool is nice, albeit small, with a pleasant view. The breakfast deserves a special mention. It's excellent! A great variety of dishes, and most importantly, many delicious options. Poached eggs, excellent Pho, a cheese platter, jamón, etc. Very abundant and tasty. Upon check-in, we received a welcome drink and free vouchers for evening Pho, which was also delicious by the way. Afternoon tea with an abundance of treats. All of this makes you feel right at home at this hotel. Opposite the hotel, there are several good beach restaurants. The beach and sea are clean, perfect for swimming. We will definitely come back to this hotel. As for the cons, there's only one thing: the soundproofing isn't great. In our room, we could hear the mixer running at night when the bathtub in the neighboring room was being filled. Perhaps this is only an issue with one particular room in the hotel, but it did disrupt our sleep quality.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

My impression of Risemount was that it felt fresh, modern, and youthful. However, my overall experience did not fully meet my expectations. I arrived at the hotel at 3:30 PM, but there was no greeting at the entrance. At that time, only one receptionist was assisting another guest. While I was carrying my child and two hand-carry suitcases to the counter, a female staff member from another desk kindly came over to help me with the check-in. After checking in, I was offered a glass of ginger tea with honey. At first, the flavor felt quite strong and slightly spicy, so I thought it might contain a bit of alcohol. After asking, I understood that it was ginger tea with honey, which was a thoughtful welcome drink. In the room, I noticed a strand of hair in the bathtub, and the showerhead in the standing shower was loose, causing water to splash outside. Together with the bathroom slippers, this made me feel a bit uncomfortable and less safe while using the bathroom. The soundproofing could also be improved, as I could still hear traffic noise and sounds from the neighboring room even with the windows and doors closed. During the night, I was disturbed by mosquitoes and couldn’t sleep well. At around 2 AM, my daughter, who was very tired after a long day at the beach, had an accident in bed. I tried to contact housekeeping and the reception for assistance, but unfortunately, I could not reach anyone at that time. This was quite inconvenient during our stay. In addition, although the breakfast offered a wide variety of dishes, I personally felt that the presentation and overall setup could be more refined to better match the hotel’s standard.

If you are looking for a cozy boutique-style hotel close to Hoi An, this is the perfect place. The hotel has a warm and relaxing atmosphere, the breakfast is excellent, and the beach, although not very large, is clean and well maintained. We always managed to find available sunbeds. The entire staff—at reception, housekeeping, and the restaurant—were extremely helpful, friendly, and always smiling. We divided our 10-day holiday between two hotels. We chose Boutique Hoi An Resort because it is closer to Hoi An. At first, we were slightly hesitant because it is a four-star hotel and this was our first visit to Vietnam, but its awards and excellent reviews gave us confidence. It turned out to be a wonderful choice, especially compared with the second hotel we stayed at, which was a large and crowded five-star resort. Thank you to the entire team at Boutique Hoi An Resort. Keep doing what you are doing—you are doing it very well!

The Grand Premium Room is spacious, luxuriously designed, and very comfortable. The room is clean, the bed is soft, and the furnishings are modern with full amenities. The large windows let in plenty of light and offer a beautiful view. The bathroom is large with a separate bathtub and shower, creating a relaxing feeling after a long day. Overall, this room category is highly recommended for both leisure and business stays.

The hotel's exterior isn't the newest, but the interior facilities are well-maintained. Housekeeping is very diligent with daily room cleaning, though it tends to be quite early. Remember to hang the 'Do Not Disturb' sign if you don't want to be woken up. Check-out at the front desk can be a bit slow, especially with the male staff, whose English isn't great and they seem a bit muddled. The hotel's location is a bit noisy, but there are plenty of dining options nearby.

While the hotel's location is a bit out of the way, getting a taxi was quite easy. The air conditioning in the room had issues and wasn't fully fixed even after we reported it. The rooftop infinity pool is definitely the hotel's best feature. Breakfast was decent.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

The hotel is large and beautiful, with good rooms, decent food, and polite staff. Downsides: very poor air conditioning in the hotel itself (not in the rooms). It was impossible to stay on the 2nd floor, at reception, during the day; sweat was pouring down. There's a lack of customer focus. This seems to be an issue with new hotels and inexperienced staff, but I believe it's something that can be improved over time.

이 호텔의 장단점은 명확하다. 여기엔 단점을 먼저 적어본다. 처음 방에 들어선순간 지하실에서 나는 쿵쿵한 곰팡이냄세가 진동했다. 건물전체에서 이런 냄새가 나는데 구조적 문제같다. 벽사진을 보면 왜그런지 짐작할수있다. 이호텔의 유일한 단점은 바로 이것이다. 다른점은 시내에서 멀다는것인데 오토바이를 렌트하면 해결된다. 시내에서 대략 10분거리.