Spa hotels in Da Nang

The warm and friendly staff at Monarch, always smiling, made our entire trip so pleasant. The breakfast was the best I've had at any hotel, and the room condition was clean and comfortable throughout our stay. It was a family trip, and everyone was extremely satisfied with Monarch. Delicious breakfast, enjoyable afternoon tea, staff holding umbrellas while we waited for Grab, opening car doors when we got out, and effortlessly carrying our heavy luggage – the Monarch staff truly went above and beyond. We also loved the goodnight cookies every evening and had a wonderful sleep in the fluffy bedding. Plus, we had a delicious dinner with the pho coupon! Monarch is truly lovely. We plan to return to Monarch next time. See you again soon!

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

My impression of Risemount was that it felt fresh, modern, and youthful. However, my overall experience did not fully meet my expectations. I arrived at the hotel at 3:30 PM, but there was no greeting at the entrance. At that time, only one receptionist was assisting another guest. While I was carrying my child and two hand-carry suitcases to the counter, a female staff member from another desk kindly came over to help me with the check-in. After checking in, I was offered a glass of ginger tea with honey. At first, the flavor felt quite strong and slightly spicy, so I thought it might contain a bit of alcohol. After asking, I understood that it was ginger tea with honey, which was a thoughtful welcome drink. In the room, I noticed a strand of hair in the bathtub, and the showerhead in the standing shower was loose, causing water to splash outside. Together with the bathroom slippers, this made me feel a bit uncomfortable and less safe while using the bathroom. The soundproofing could also be improved, as I could still hear traffic noise and sounds from the neighboring room even with the windows and doors closed. During the night, I was disturbed by mosquitoes and couldn’t sleep well. At around 2 AM, my daughter, who was very tired after a long day at the beach, had an accident in bed. I tried to contact housekeeping and the reception for assistance, but unfortunately, I could not reach anyone at that time. This was quite inconvenient during our stay. In addition, although the breakfast offered a wide variety of dishes, I personally felt that the presentation and overall setup could be more refined to better match the hotel’s standard.

The Boutique Hoi An Hotel is a beautiful hotel with a fantastic, well-maintained tropical garden and colonial charm. The pool is beautifully designed, large, and suitable for both serious swimmers and casual bathers. The beach is also lovely, miles long, and quite clean for Asian standards. The spa center, which manager Mai has perfectly under control, is also highly recommended. The breakfast was a bit underwhelming, but that didn't bother us as we don't prioritize breakfast. What was absolutely disturbing was the behavior of the reception manager upon our arrival. In an unacceptably pushy manner, he tried to pressure us into tailor services, concert events, excursions, or other commission-based services. Visiting Hoi An Old Town is NOT worth it, contrary to what Instagram and numerous travel reports suggest. Hoi An might have been picturesque and charming in the past, but unfortunately, today it suffers from the effects of a severe backpacker and overtourism syndrome. If you want to eat well, it's best to stay at the hotel, where there's a very good barbecue buffet, or head left down the street where you'll find some nice local restaurants.

We stayed at Mandila Beach Hotel during our visit to Da Nang and overall had a pleasant experience. The location is very convenient. There are many restaurants within walking distance and a small convenience store right next to the hotel, which made it very easy to buy snacks and essentials. When we arrived, we received a refreshing welcome drink and the staff kindly helped us with our luggage, which was a nice touch after a long day of travel. The rooms are a bit on the smaller side, but since we mostly used the hotel just for sleeping after exploring the city, it wasn't a big issue for us. The breakfast was good with a nice variety of options to choose from each morning. One thing to note is that although we selected two children when booking, we had to pay an additional fee for one child at check-in. We also lost our room card during our stay and had to pay a fee for a replacement. The hotel also has a restaurant and swimming pool on the 19th floor, which offers a great spot to relax. Overall, it was a comfortable stay in a great location and a good base for exploring Da Nang.

Stayed for three nights, and the overall experience was far from good. Honestly, I rarely leave negative reviews for hotels, but given the price and positioning of this hotel, the service was truly disappointing. I even felt that it was worse than some smaller, less expensive hotels. The front desk staff's attitude was not friendly at all. The biggest letdown was breakfast. It clearly stated that it was served until 10:30 am, but by 9:15 am, they had already started clearing the food. My friend called to rush us downstairs, and when we got there at just 9:30 am, most of the food was already gone. My friend ended up only being able to eat a bowl of noodles. I later found out that the hotel actually has three breakfast locations. If they were going to clear up early at this particular location, the staff should have proactively informed guests that they could continue eating at other restaurants, instead of letting us make a wasted trip. I hope the hotel can improve its service and communication to match the quality expected at this price point.

1. We received a complimentary afternoon tea set for two during our one-day stay, and it was exquisite. 2. The restaurant on the 29th floor has very reasonable prices, and the staff are incredibly welcoming. 3. The infinity pool is incredibly relaxing and provides a great atmosphere.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

이 호텔의 장단점은 명확하다. 여기엔 단점을 먼저 적어본다. 처음 방에 들어선순간 지하실에서 나는 쿵쿵한 곰팡이냄세가 진동했다. 건물전체에서 이런 냄새가 나는데 구조적 문제같다. 벽사진을 보면 왜그런지 짐작할수있다. 이호텔의 유일한 단점은 바로 이것이다. 다른점은 시내에서 멀다는것인데 오토바이를 렌트하면 해결된다. 시내에서 대략 10분거리.

The hotel is large and beautiful, with good rooms, decent food, and polite staff. Downsides: very poor air conditioning in the hotel itself (not in the rooms). It was impossible to stay on the 2nd floor, at reception, during the day; sweat was pouring down. There's a lack of customer focus. This seems to be an issue with new hotels and inexperienced staff, but I believe it's something that can be improved over time.