Gurney's Montauk Resort & Seawater Spa

Great location. Suits have amazing views. Top. Careful. They charge additional 20% plus tax Resort fee. PER DAY. Better check with c trip before booking.

I came here for a quiet get away. They “upgraded” me without me asking BUT to a room that had construction going on outside. I specially asked if there would be noise and they said no they are starting in two weeks. I went to change rooms because I had a bad feeling and the front desk was cold and acted like I had the audacity to ask and that they could down grade me back, when clearly the hotel was not full. Next morning, I get woken up to noise the one day I could sleep in. Took them till 3pm to change my room when I called them at 8am. Also the heat did not work. It was 63 degrees and I was freezing. Poorly managed, No credit or late check out offered or anything no one cared at all. I had to ask for late check out and they gave me only 30 minutes….The new room was lovely but the staff literally does not care about you or your experience at all. The main saving grace is the bath house. It’s epic and amazing and the safe was nice and on top of it, feels high end And the fitness classes with Kat were amazing. Kat went out of her way to provide excellence. The gym was great. The food was really good. Drinks were amazing. The igloo experience is under whelming but nice for a group Overall poorly managed and lack of care from front desk but the property is beautiful. I was bummed because I wanted to do a silent retreat but since I couldn’t be in my room all day I was not able too. Without the room situation 9 out of 10, with the room and how management handled it 4 out of 10.

The Staff are what make this place the breakfast staff amazing and the reception. I travel all over the world and it’s so refreshing to stay outside of the Marriot and Hilton groups. I enjoyed my 4 days there it was fantastic and relaxing well done keep up the work

location, location, location !!!! outstanding views!!! only downside ??? stairs, and alot of them !!! but they do keep you in shape !!

Thebroom we were in was outdated. There were bugs in the room, NOT bed bugs. The shower has loose falling tiles. The bathroom was teeny tine

Last minute trip from the city for a relaxing getaway. We know the location is perfect and it was, remote relaxed and easy. The best part was the Spa, recently renovated and it was truly nice. 90 min massage was perfect and gym was useful also, nice pool. The room was less than expected, maybe because we had a pet the room was less nice but at Ritz Carlton prices you expect more. Heat was not working, room was just adequate and towels were not good quality. Staff everywhere was very nice and responsive. Due to rain eating venue was limited to one and not able to accommodate all guests with little places to have a drink to wait. Maybe next time we come without our pet and see how it goes.

We stayed at Gurneys years ago and had a great time. This time is wasn’t as good. The suite wasn’t in good condition. The bathroom was really beat up and the room blah. The staff wasn’t friendly and the inside pool area was too crowded. Visiting the spa was an ordeal. We had to make appointments just to go and check it out. It was a disappointing stay.