Crowne Plaza Hotels in Suzhou

Front desk team coral, zhao jing, penny and Elaine and the team displayed exemplary service. The hotel staff is generally very helpful and friendly. They have alot of facilities and the indoor playground is very clean and well maintained. They listen well to our queries and try their best to help when needed. Will definitely recommend this place. The shopping mall is also a 10 minutes walk and it is huge. Allowed early check in and late check out if available

Located by the East Taihu Lake A new hotel opened in 2024 The lobby has a strong sense of design, and the waiting and resting areas are accompanied by Self-service tea, coffee, and fruit biscuits The room is spacious and bright, decorated with white piano panels Corner wall, large desk with special design The mattress and quilt have a strong sense of wrapping, and the comfort level is perfect The indoor lighting is soft, and the dimming control is humanized The dining part is particularly outstanding Executive Lounge Afternoon Tea, coffee + various tea drinks Cakes + meat items are abundant Afternoon tea is self-service The kitchen also replenishes food in a timely manner 17:00~ 20:00 Lounge Happy Xie Guang Dining Foie gras, caviar, abalone rice and various hot dishes Western cakes, breads and cakes are rich in variety Wine and drinks are varied and the service is in place The overall impression is good, and the dining part is outstanding The only regret is that I checked in and slept until 3 o'clock in the middle of the night I was suddenly awakened by the noise in the bathroom It turned out to be the loud noise of water flowing in the wall pipes It is estimated to be 100 decibels and last for about 20 minutes The next day, when I checked out, the lobby manager asked for my opinion on the check-in Learning about this situation, she also apologized and will make corrections