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9.5/10
Amazing
GGlennQAll amenities were great and rooms were good, just that the location is near a subway station, and staying on the first floor, the subway could be heard everytime. Gym was quite small too.
EElephant named BCan’t say enough about how attentive the staff is in this hotel and that truly makes the experience luxurious. We actually switched from a previously booked hotel to this as we randomly picked the hotel for brunch on our first transfer from Milan to Florence. The service was fantastic at the restaurant so we made the reservation for our night in Milan two days after.
It did not disappoint. The front desk was helpful and friendly at check in, trying to find ways to offer me with a better experience but we had to check out early the next day; housekeeper at evening service was courteous and asked me if four free bottle of water would be enough for the night. But the most impressive person was Zheng at the morning buffet. She must have seen our look that we were in a hurry and were in travel mode and she offered 1) a discounted price coz we didn’t take much food for the buffet; and 2) takeaway boxes for our breakfast to go for the train ride. She also offered extra water and banana!
Overall a really good stay and I wish i could stay longer
Hotel near Milan Stazione Centrale, Milan 74% of visitors choose this area
Price per night from:SGD 491
9.1/10
Great
GGuest UserWe drove there so transportation is not a concern for us. Theres carpark in the basement and charge is reasonable!
But we drove back on a Sunday night and there’s a football match. Roads were blocked and heavy traffic to drive back to hotel.
Room is ok but poor sound insulation. I could hear the sound next door at night and able to hear the sounds inside otherrooms when I walked in the corridor. Enough choices for breakfast.
Staffs looked cold at first but we encountered some emergency on the last night of our stay and they offered the best help! We really appreciated for the kindness of the front desk staffs.
LLoudibainiuChoose a hotel room carefully; you won't be happy with a room facing the wrong direction. However, after some discussion, the change was relatively normal. Location is the main advantage. If location isn't a concern, I'd also stay at the Belmond, which I think offers a better overall resort atmosphere. But the rooms are just so-so. Overall, it's a safe stay. The experience wasn't particularly outstanding. The breakfast selection wasn't extensive, but it was decent enough. I tried both breakfast and late-night snacks in the room, and they were both terrible... The bar with the view was the best option. The concierge recommended a new opera, which was also okay. But the overall service to Chinese people was mediocre. We always had to wait the longest for the water taxi, even though we were the first to call. So, after initially tipping generously, I was already getting angry...
Hotel near City Centre, Milan 12.6% of visitors choose this area
Price per night from:SGD 992
9.0/10
Great
GGuest UserGreat location and friendly staff, but disappointing stay overall
We recently stayed at this hotel and while there were some positives, unfortunately the overall experience was disappointing.
Pros:
The staff were friendly and welcoming, which we really appreciated.
The location is excellent, close to key attractions and easy to get around.
The hotel was clean and had nice decor, making a good first impression.
Cons:
The noise levels from the area was unexpected. Loud music played until the early hours, making it very difficult to sleep.
The lights in our room kept switching on and off during the night, which was disruptive and unsettling.
The breakfast was disappointing—the meat and scrambled eggs were cold, which was off-putting and not what we expected.
AAnonymous UserLocated in a quiet oasis amidst the bustling city, next to Santa Sofia Metro Station, the hotel lobby is just across the street from the metro exit. Conveniently situated, it's a 15-20 minute walk or a two-stop tram ride to the cathedral and the city center. The front desk and hotel staff are patient and attentive; highly recommended.
Hotel near City Centre, Milan 12.6% of visitors choose this area
Price per night from:SGD 387
8.7/10
Very Good
BBavariaNothing particularly noteworthy. It's a bit out of the way, an apartment building that functions half as student dorms and half as a hotel. It's good if you're driving, as parking is available, and then you can take public transport into the city center.
AAnonymous UserNot bad at all! The food downstairs at the hotel was also pretty good. We arrived quite late and almost missed the restaurant closing, but the staff were super welcoming. I came with friends, and I'd definitely come back again.
GGuest UserThe hotel is pretty good. The rooms are large enough and the bathroom is also big enough. The furniture and the environment are modern. The restaurant offers a typical continental breakfast. The food is rich, with many options to suite everyone's taste and delicious. The only thing that dissatisfied me is that only small amount of the receptionists spoke English. We didn't meet cooperation when we asked to be booked taxi from a firm chosen by us, but only by the ones they work with. Compliments for the room cleaners.
GGuest UserEverything else is good except the parking issue. Advertised as free parking but has only a handful of parking spaces available whilst there is a huge parking lot that is paid parking. Collecting my checked-in from the locker room takes a century because there is only one person manning the front desk who also handles guests' luggage.
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