3-Star Hotels in Milan

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

I love how good the location is and how friendly was the staff. I would definitely recommend the hotel for solo or couple trip.

The location is excellent, right across from Milan Central Station in an apartment building. The bus stop for Milan Malpensa Airport is right outside. There's a Sichuan restaurant in the building's retail space. To get to the hotel, you go through the iron gate next door into the lobby. Follow the hotel signs, take the old-fashioned elevator on the left to the second floor, and you'll find the front desk. There's a Chinese-speaking host available, and complimentary coffee and tea are offered in the lounge, which is very convenient, cozy, and comfortable. Our family room had two beds, was clean and tidy, and both the bathroom and room were spacious. There was a kettle in the room. Be careful when showering, as the splash guard isn't tall enough, so water can spill out of the shower area. Watch out for slipping.

The hotel didn't change the duvet cover & sheets for three nights, and the duvet cover smelled bad; my hands and feet were probably bitten by bed bugs. They only changed the sheets on the fourth and fifth nights. The toilet had a sliding door that couldn't be closed, and it smelled terrible; the overall air quality in the room was poor.

This is a great 3-star hotel, comparable to a Home Inn in China. The room was clean and tidy. The 24-hour front desk made checking in very convenient. The hot water pressure in the room was excellent, making for a very comfortable shower. Although our room was facing the street, it wasn't noisy in the mornings. There are many authentic-looking local restaurants nearby, but unfortunately, we didn't have enough time to try them. It's also not far from Milan Cathedral, just three subway stops away. Overall, it's a hotel with high value for money, perfect for family trips.

Being an Ibis hotel, part of the Accor group, the rooms are a bit small and the facilities show their age slightly, but for a budget hotel, it offers good value for money. There are plenty of supermarkets and restaurants nearby, and the tram is close, but the subway station is a bit inconveniently located. I booked this hotel because the 4-star hotels near Milano Centrale Station were too expensive on my travel dates, and it's pretty much what I expected. It's decent for a value-for-money hotel. Note that parking is limited as the lot is small, and it costs 20 Euros per day. Breakfast is a mediocre, not-so-great continental buffet.

The wifi was incredibly bad. I had no reception in the room just at the door! The body wash was empty and never filled up even after another housekeeping. Shampoo is bad, most likely the same they put into the body wash. Room was clean and comfy

The hotel is near tourist attractions. The hotel price is very affordable. The place was very clean and the staffs we're approachable.

For the price, this hotel is excellent value. The room we got was incredibly spacious, almost like a private little courtyard, and it even had a small balcony. The only downside was that our room wasn't accessible by elevator, but the staff were so incredibly helpful and enthusiastic about carrying our luggage up and down for us. Huge thanks to them!