5-Star Hotels in Milan

The hotel was converted from a seminary 500 years ago. After being abandoned for a while, it was bought by the Ferragamo family and modernized in 2022. The first floor of the hotel is a buyer's store and a 10-11 restaurant (the appetizer meat ball is highly recommended). Chanel is on the right hand side of the hotel, and the VIP tax refund center of GLOBAL BLUE in the city is on the left hand side. You can directly refund up to 2,000 euros in cash and any amount on your credit card. Shopping, security, and rest are all first-class.

Super friendly and attentive staff!!! 10/10 Greeted upon arrival, speedy check in process and was escorted directly to my suite and briefly given a tour of all features in the room. Very modern and clean, a superior luxury hotel with all high quality amenities. Breakfast in the first floor lounge/bar area with ceiling to floor panoramic glass view of the century old garden. The entire hotel is the perfect combination of modern and antique interior with rich woodwork and a grand entrance marble staircase and pillars throughout the foyer. Great central location walking distance to the duomo cathedral and main shopping area.

Choose a hotel room carefully; you won't be happy with a room facing the wrong direction. However, after some discussion, the change was relatively normal. Location is the main advantage. If location isn't a concern, I'd also stay at the Belmond, which I think offers a better overall resort atmosphere. But the rooms are just so-so. Overall, it's a safe stay. The experience wasn't particularly outstanding. The breakfast selection wasn't extensive, but it was decent enough. I tried both breakfast and late-night snacks in the room, and they were both terrible... The bar with the view was the best option. The concierge recommended a new opera, which was also okay. But the overall service to Chinese people was mediocre. We always had to wait the longest for the water taxi, even though we were the first to call. So, after initially tipping generously, I was already getting angry...

Great stay ! The service was amazing. Very welcoming and caring. Special thanks to Darya, and the rest team. Was a pleasure staying with you. Small note: - maybe consider making the door bell silent, other ways i could hear the next doors opening and ringing (a bit annoying) - the chandelier by the bed on ‘paradise’ room are too low (easy to hit it) Thank you

Not luxury. You must pay for omelet's and all eggs dishes. Nobody help with luggage in/from taxi. There's a drunk bar right outside the window. They yell until the morning. The maid came to clean right after breakfast and said she'd leave in half an hour, and she only understands Italian. The room door wouldn't open with a keycard, so I had to go to reception several times before they helped; I was too lazy to help them right away. The room only has a shower, and it doesn't have a shelf for shampoo. As a result, the hotel is three times overpriced, and two stars are too many.

A good overall hotel, but with limited amenities. Outdoor pool closes quite early and some days was closed during our stay for private events. Location is relatively good, around a 15 minute walk to the Duomo. Service was very friendly and helpful. However overall quality of hotel, amenities, consistency and experience is not on par with other leading 5 star hotel chains.

Mandarin Oriental is also designed by Italian designer Antonio Citterio, who is the main creative designer of BB furniture and also the most important Italian luxury hotel designer. I am really happy to be able to stay here.

The staff were very nice, attentive and helpful. Check in and check out was super smooth. Breakfast was delicious and the entire hotel has such a vibe. The bar was also so nice to sit at after a busy day exploring the city. Loved it! Will definitely stay here again.

The only criticism I have is of the odd layout of the buffet breakfast - it’s in 3 separate places. No one explained to us how it worked and that the main part of the buffet was in a separate room which we didn’t discover until our final breakfast

Nice but the rooms are a real hit or a miss Our room at first was not so nice or comfy, but the second room they switched us into was good