Milan Hotels with Balcony

This is a fantastic hotel in an excellent location. It's about a 20-minute walk to the main shopping area, and there are many great restaurants and small shops nearby. The neighborhood feels very residential and safe, with no concerns about security. I really have to commend the hotel's front desk staff. I was out shopping all day near the Duomo, carrying three bags, and took an Uber back to the hotel. When I got out, I somehow left one bag behind – it had my newly purchased jewelry and a handbag inside, worth over 50,000 RMB! I only realized it after I got back to my room. I immediately rushed down to the front desk. The staff quickly checked the CCTV footage for me, confirming that I had indeed left a bag in the Uber, and it wasn't something I left at the hotel. At the same time, because Uber doesn't have a direct contact feature for drivers, and I hadn't gotten any response after reporting it to Uber's platform, the front desk attendant proactively helped me look through the limited information available on the Uber app. Eventually, he found the phone number for the Uber driver's registered company and immediately called them on my behalf. After several verifications, they finally got in touch with the driver, who confirmed he had my missing shopping bag and would return it within an hour. I'm incredibly grateful for the prompt and proactive help from the hotel front desk throughout this whole ordeal; I can't imagine what would have happened otherwise.

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

This is my second stay here. It's close to the cathedral and other major attractions, and there's a bustling street downstairs with lots of food options.

The hotel room looked very new and clean, and the front desk staff were friendly. Although the breakfast area was small, the food was good. The location is convenient, right across from the train station. The only downside was the lack of complimentary bottled water, and the tap water quality was concerning; I wouldn't even dare to drink it after boiling. Luckily, I had some mineral water left from the plane, otherwise I would have had to buy the hotel's overpriced water.

The hotel is new and the service is excellent. The staff speak many languages and you can store your luggage there. I checked in early in the morning, and after a quick call to confirm, it was fine. They gave me a really spacious room. I'd definitely choose this hotel again when I return. The only strange thing was that the shower water was cold, but overall it's a very modern place.

The location is excellent, very close to Milan Central Station, just a 7-minute walk away. There are also various supermarkets nearby, including a Korean supermarket just a 5-minute walk, which is very convenient. The hotel is quiet at night. The front desk staff were very polite. The room facilities are also very sufficient, and staff come to clean the room and change towels daily. The shower pressure in the bathroom is excellent.

Location was great. Just across Milan Central Train Station and it was easy to navigate. 4 metro stops to the Duomo. Room was ok, big enough for 2 person but I’m travelling solo so it’s’more than enough. Room view was the offices next to our building. The only downside was the AC was not adjustable. It was kept between 24-25 degrees the whole time which was stuffy at times.

Spice Hotel Milano is conveniently located a short walk away from Milano Centrale Station, making it easy for arrival in and departure from Milan. The metro station entrance is just next to the hotel. In general, the area is safe if you keep to the main roads and don't stare or look at others while walking. You may want to keep away from the smaller streets after dark. Know where you are going to and be confident. You'll be fine. The room is reasonably priced, clean and decent size. Reception is friendly and you can keep your luggage at the hotel before check-in or after check-out. I would recommend this hotel and would stay again if I return to Milan.

Overall, I had a really good experience here. The staff were friendly, welcoming, and happy to help from the moment I arrived. The facilities were clean, well maintained, and everything was organised. The atmosphere was great, and you can tell they put effort into making sure customers have a good experience. The only downside for me was the location. It is a bit out of the way and not the most convenient to get to, especially if you're travelling from across the city. That said, once you're there, it's definitely worth the trip. Everything else was excellent. The service was efficient, the quality was exactly what I was hoping for, and the overall experience exceeded my expectations. I would happily return and recommend it to others. If the location were a little more convenient, I would have no hesitation giving it a full five stars.

The hotel was a nice surprise.. it is about 10minutes walk from Milano centrale and had everything I needed for a comfortable night’s stay. I was on 2nd floor with balcony and could open window for fresh air and there was aircon. Stairs only though but otherwise all good