Hotel Vitruvio

Very basic room with no hot water. I had to use another room to take a shower, it is an inconvenience considering that hotels are fully booked due to the holidays and I had to rush to check out. Overpriced basic/incomplete breakfast. Once you check out at 11AM, if you need to leave your luggage in reception you can only do it until 2PM as there is a charge of 2 Euros per hour for each bag. In my case the charge would’ve been of 30 euros just for some extra hours. For that price I could go to a much better hotel. The worst part is that internet is slow and intermitent in the reception area and the rooms. Location is convenient although a bit rough at night.

I love the property. Unfortunately, NYE put a lot of drink people outside

The most disgusting receptionist I have ever met in my life works here, and I travel quite a lot. It feels like this Asian woman hates people. The first time I thought it was my imagination, but no. She will never give you receipts for payment; in front of foreign-speaking people, she asks you in Italian to pay extra money for services that are included in the price, for example, breakfast. She inflates the prices announced by another receptionist on the phone and puts you in a room that is a different class than your reservation. She behaves arrogantly and speaks with disgust. Maybe she's underpaid? It feels like she is completely unsatisfied in life. I would advise her to change the hotel to a higher one and let them teach her how to communicate with regular customers (Unfortunately this is in the past) if she is able. I hope that the manager will take action against this woman and teach her correct behaviour, otherwise the hotel will have to work only with random tourists. and of course, note the extreme noise from the street, stale food for breakfast, served without hygiene standards, a terribly working air conditioner - this is especially sensitive in the summer season, dirt and stains on the bed, a bad-smelling blanket and the cherry on top is the crowds of dubious characters on the floor, constantly waiting for someone. I never make such a kind of reviews but my patience is over and unfortunately, convenience to the station doesn’t deserve such mockery and humiliation.

My stay was very good. Location was easy to find from Milan Central Station and an easy walk to Buenos Aires shopping area. Public transport is close if needed and easy to get Malpensa Express train to airport. Staff were professional and helpful, in the room and extra blanket would be useful. Breakfast was good to get the day started. Overall good for an overnight stay

Stayed here 1 night to catch an early morning train. A/C didn’t work, walls are paper thin and can hear next door conversations. Definitely not a 3 star

We liked the position of the hotel, whilst this is a dated hotel it is immaculately clean and our room was large. Bed was comfortably. Staff were very helpful and friendly. Thanks for helping with our internet ect. It was much appreciated. On a down side we found that the front door to street was at times locked?? We could not get our key to scan and we had wait for another guest to let us in. Small complaint but keys should always work, as they are a safety feature.

Comfortable even if quite simple and “basic”. People very kind and good service