Brittany Hotel BGC

Fantastic stay at The Brittany Hotel BGC! ✨ The hotel is new and very clean, with a chic and serene design that immediately makes you feel comfortable. The location is excellent, right in the heart of BGC. Everything is close by—restaurants, cafes, and malls are all within walking distance 👌 The rooms are spacious and comfortable, with every detail meticulously arranged. What impressed me the most was the staff's service; they were very professional, cheerful, and quick to assist. A wonderful experience, and I highly recommend it to anyone visiting Manila, whether for leisure or business.

The hotel's location in Bonifacio Global City is fantastic, with a high density of malls, restaurants, and coffee shops nearby. It's really convenient to go out for dinner or grab a taxi at night. For first-time visitors to Manila who want a more urban experience, BGC is definitely a hassle-free choice. I booked a suite at The Brittany, and the space was incredibly generous. Upon entering, there's a separate living room with a sofa, TV, dining table, and a pantry area, so there's plenty of room to spread out your luggage. The room had a warm, woody tone with soft lighting, and the bedding was clean and fluffy. They even provided complimentary desserts and fruits upon check-in, which was a lovely touch and instantly soothed away the fatigue from traveling. This hotel is perfect for a longer stay in Manila. You can explore BGC during the day, and then return to the hotel in the evening to sort through photos, work, or just relax comfortably. The bathroom was also a major plus – with double sinks, a bathtub, and bathrobes, it felt much more spacious than many city hotels.

On the day of check-in, we experienced a power outage and had to wait over four hours until past 11 PM before the front desk staff was willing to negotiate a transfer to another hotel. When I verbally inquired about the details and location of the transferred hotel, they claimed I shouldn't worry and that it would definitely be an upgraded room. However, after pressing them repeatedly for the hotel name, I discovered they had hidden the fact that they were downgrading us to a 101 Hotel (a 3-star hotel located far from the city center), which I did not agree to. So, after another hour of waiting, they finally arranged for us to move to a comparable hotel nearby. This was the first time I've ever encountered such an outrageous public relations handling! To make matters worse, when we checked into the transferred hotel, we were told it was only for that night and that we'd have to confirm the next day whether we'd return to the original hotel or extend our stay there, which caused our plans for the following day to be delayed. Absolutely terrible!