The Crystal Lodge Hotel

Not nice at all, had to leave early & book elsewhere.

The location is good,

Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.

It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.

Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.

smelt of smoke in the room but otherwise fine. Don't expect too much, good for one or two nights

Virtual Agent Today Virtual Agent Hi, I'm your Virtual Agent 👋 Virtual Agent I'm a chatbot, available 24/7 to help with your travel needs. What would you like to do? Get refund status Virtual Agent Refunds are taking longer than normal. We apologise for any wait and appreciate your patience! Keep going for details. What's the email address or phone number for this booking? The hotel hotel should be shut down, it disgusting degrading dirty, filthy blanket the place doesn't cater for a disabled person even though I emailed twice with no response of having a ground floor. On arrival I was forced to mount about 20 steps by the time I got up to the box room I was tired and breathlessness 😫 shortly after I needed to use the toilet there was **** on the floor which I nearly slipped. The bed room bed cover had **** on it, it was smelly like someone had *** in there. The room smelt stagnant, I didn't wash in bathroom needed to get back to the hospital fast. This place seems like a knocking shop. No to crystal hotel.