Hotels in Tianjin Railway Station/Ancient Culture Street/Italy Customs Area, Tianjin

Room with a view and everything one could need for a good stay! Check-in was smooth, room was equipped with a TV, a fridge/freezer, a separate kitchen area with microwave, bathroom had a washing machine, waterfall shower, and blow dryer. New water bottles were replaced daily and cleaning was available daily. In ideal location in Xiaobailou. It’s directly next to a popular shopping center and down the road is my beloved Tianjin Foreign Studies University.

Exceptional Stay with Thoughtful Service, Stunning Views & Memorable Hospitality We had an outstanding experience at the hotel, starting with an early check-in and a complimentary upgrade to a beautiful suite-style service apartment. Special thanks to Betty, whose exceptional hospitality and smooth handling of our transition made us feel truly welcomed. Her professionalism and warm demeanor set the tone for our entire stay. The suite was incredibly spacious, with a breathtaking view of the river view —waking up to that view was a highlight of our trip. Emily was also especially helpful and attentive throughout, ensuring we had everything we needed. Our package included access to the club lounge, where Jane and her team delivered top-notch service. The happy hour, food offerings, and overall warm and personal attention made the experience even more special. We also want to highlight the wonderful housekeeping team, who did an excellent job keeping the room clean and well-stocked with amenities throughout our stay. Their quiet efficiency and attention to detail were truly appreciated. To top it all off, we were gifted a lovely souvenir from the hotel, a thoughtful gesture that made our trip even more memorable. This was a truly relaxing and seamless experience, thanks to the amazing staff and exceptional service. Highly recommended for anyone seeking comfort, elegance, and genuine hospitality. We will definitely be back!

Such a pleasant stay!!! The location is great and it’s close to all the touristic areas and I had absolutely bo difficulties to go everywhere I wanted! The room was big. Comfy and cozy and I really enjoyed my stay in this hotel! Elevator was fast and I never waited for it and the staff were nice and friendly. Highly recommend

The location was about a 10mins walk from the closest exit of XiKangLu station. Security and receptionist were onsite 24/7 and were mostly friendly and pleasant to deal with. However, even though I stayed for 4 nights, not once did housekeeping change my sheets. While they did clean and freshen up the room each day, the beds were made with very minimal effort. Other than that everything went well.

This is a quality hotel. Excellent location next to the river in walking distance to major attractions and close to central railway station. The design of the building is marvellous and is an architectural icon in its right. The room was very large with wonderful views. The hotel backs onto the river with a large outside patio with stunning views. A couple of points of critique. One the JianBing 煎饼 at the breakfeast wasn’t great. This is one of the Tianjin specialities but it wasn’t very fresh, no spring onion or seasoning, or lettuce. Very disappointing as I was looking forward to a quality traditional breakfast. The other minor critique is the swimming pool which needs renovating. It is getting a bit dirty and tired which lets down the whole hotel which is in excellent condition. Overall I would recommend and stay again. Service was good and the hotel has modern feel with excellent rooms.

Excellent hotel at great central location, right next to river walk. Spacious, comfortable & well furnished room. Professional & friendly staff, always greet me warmly. Wide section for breakfast, though a bit bland. Best hotel I’ve stayed at for quite a while.

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

We were very pleased with our stay at this hotel. From the moment you arrive, there’s a pleasant and welcoming atmosphere — everything feels calm, thoughtfully arranged, and comfortable. The service is excellent: staff are polite, attentive, and always ready to help — from the front desk to the restaurant. A particularly nice touch was being greeted with welcome drinks upon arrival, which immediately set a positive tone for our stay. The rooms are very clean and spacious, with large windows that let in lots of natural light and offer great views of the city. The hotel features a modern and elegant design, and it’s clear that the property is well-maintained — everything feels fresh and in great condition, with no signs of neglect or aging. Highly recommended for those who value quality, comfort, and professional service.

Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks: - The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so. - We wanted to use the pool/wellness area, which was closed due to ”technical issues”. No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere. - We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since ”there's nothing left”. Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum. Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.

The service is very good, the environment is also good, the breakfast egg fried rice is very delicious, and there are also coffee toast milk and various small cakes. The room is very spacious, with two beds as big as a hall, very comfortable, and there is also a spacious place for takeout, which is very neatly placed and delivered upstairs by a robot.