Hotels in Tianjin Railway Station/Ancient Culture Street/Italy Customs Area, Tianjin

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

I've stayed in 3 hotels in Beijing but this one is the best. Pros: Grand lobby with refreshing red dates drink. Clean rooms. Shower/toilet separated. Great breakfast varieties. Strong & efficient washer and dryer. Helpful staff - helped me change to a room with window. Location wise - can see the beautiful night view. Cons - a bit of walk from subway so when you're tired, take a cab.

I came to Tianjin 3 days earlier to embark on my Seoul/Japan cruise. I chose Pan Pacific Tianjin because it was near to HaiHe River which is near to many famous places of interests. . I enjoy the hotel stay. It provides good breakfast. The room and bathroom are big and clean. Getting taxi everywhere is cheap and easy. The bed is very comfortable. It has good buffet spread which includes the famous local street eats. Good location, just short walking distance to Asia culture street, Haihe River which I bought a cruise ticket with 4 piers stops and visited many places of interests. The hotel is also near to many shopping area, I enjoy Ren Heng Isetan, a big luxurious shopping mall with many restaurants which is recommended by the hotel staff. Excellent front desk and concierge service! A big thank you to Betty & Leo, Emily and a tall handsome guy who are very helpful. I would love to stay in Pan Pacific Tianjin again if I visit Tianjin. I highly recommend this hotel!

We were very pleased with our stay at this hotel. From the moment you arrive, there’s a pleasant and welcoming atmosphere — everything feels calm, thoughtfully arranged, and comfortable. The service is excellent: staff are polite, attentive, and always ready to help — from the front desk to the restaurant. A particularly nice touch was being greeted with welcome drinks upon arrival, which immediately set a positive tone for our stay. The rooms are very clean and spacious, with large windows that let in lots of natural light and offer great views of the city. The hotel features a modern and elegant design, and it’s clear that the property is well-maintained — everything feels fresh and in great condition, with no signs of neglect or aging. Highly recommended for those who value quality, comfort, and professional service.

I stayed at this hotel for one night during an overnight trip from Beijing, and I wanted to share my experience. Upon arrival, I took the subway to the hotel. The walk from the station was a bit challenging because the roads are currently being refurbished, which meant there were no markings. This made crossing the street quite confusing and a little unsafe! When I checked in, the staff member at the front desk didn’t speak much English. She handed me the room key without explaining which floor I was on or where the elevator was located, so another staff member had to assist me. The front desk was quite busy, as several guests were checking out at the same time. I also requested to include breakfast in my fee, but I don’t think she understood me. As a result, I ended up paying for breakfast the next morning. I arrived at 9 AM, but the selection was quite limited. I didn’t use the hotel facilities, but I did take a look at the gym and pool, which are open to the public. The shower in my room provided shampoo, conditioner, and shower gel, and having a bathtub was a nice touch! One thing to note is that the hotel is open to the public, which made it quite busy during my stay. There was a wedding happening when I arrived, and later that evening, I encountered a birthday party. This meant there were many non-guests around, which made me feel a bit uneasy, especially as a solo female traveler. Being in the elevator with some drunken guests was particularly intimidating when they tried to strike up conversations. Overall, I wouldn’t rate this hotel five stars. Also, keep in mind that there’s no massage spa available. While I didn’t order room service, there are options for both local and Western food, including pizza.

Hotel location, room size and cleanliness is good. The only thing I wish to highlight is the air conditioning (which I was told it only blow hot air during winter, I stayed during late Oct), room became very hot to sleep at night. I didn't want to open the window as my room is facing a main road and the traffic noise can be disturbing at night. Suggest to reinstate proper air conditioning instead of trying to go green in the way wrong.

I really loved this hotel atmosphere and the location can’t be beaten. It’s in the heart of the Italian Style Town. You can walk to many sightseeing places and restaurants. The hotel upgraded my room and it was fantastic. The staff although couldn’t speak English was very nice and friendly. One of the front desk staff Jamie was extremely helpful and recommended lots of places for me. I felt very comfortable and welcomed at this hotel. When next I’m in Tianjin this will be my home.

The staff had been very friendly and helpful. The shop and restaurant is downstairs which is convenient. Subway is across the strew so it’s easy to travel . Overall great hotel and will be back here in the future

The hotel room is huge and luxurious, it is very spacious for a family of four. The hotel is very convenient with the Tianjin Metro and Station being in close proximity. There are many local shops and a convenient store nearby as well. Overall me and my family had an enjoyable stay, I would recommend to all who would like to visit Tianjin and still have not picked their hotel yet!

It's a good place if you want an apartment. It's abt a 10 min walk to the subway from where you can quickly get to Tianjin railway station and the riverfront. Having a washing machine was nice and everything worked well. There's not really any restaurants or shops in the building but on the main street there's a McD, two 7-11s and some local restos.