Hotels in Shinagawa, Tokyo

Our experience at Shinagawa Prince Hotel was mixed. Upon arrival, we were immediately directed to a self check-in machine, with no human interaction or guidance. We were required to pay a local tax on the spot, and the machine printed multiple tickets along with our room cards. The process felt cold and confusing, especially for first-time visitors. Our room number appeared as a 5-digit code, and with three different buildings on the property and no staff to assist, it was a bit of a challenge to figure everything out on our own. Eventually, we were told to make our way to the Annex Tower, which required taking two different elevators while navigating through a shopping arcade. Not the warmest welcome. The room itself was clean and comfortable, and the view was excellent – as expected since we chose a high-floor room. However, breakfast was overpriced, and check-out time was at 11:00 a.m. instead of the usual noon, which felt unreasonable. We were even called in our room to be reminded to leave quickly. There is no microwave available anywhere in the hotel, which is inconvenient. While the location is great during the day, there’s not much to do in the area after 10:00 p.m. apart from a nearby 7-Eleven.

Second time to stay in this hotel, it's good as usual, except the attitude and knowledge of the checkin staff that handle my checkin this time is not good. But this is anomaly, as all other staffs are great. The room are bigger than usual hotel in tokyo, and facility and breakfast is also great. Would recommend to consider staying in this hotel.

Close to a train station- convenient location The staff is friendly and helpful. We paid extra to upgrade to 2 twin beds so that we can accommodate the number of luggages we had. The hotel was clean. Loved the spacious lobby and the luggage storage option.

Basic rooms but all you need. Clean and comfortable. Kettle and fridge. Breakfast is free but basic and ends at 9am!! Helpful shuttle bus to/ from Shinagawa station ( note: not between 11:30am to 2pm)

The rooms are clean the people are friendly location was good several train stations close by and only 1 stop to main station 711 literally next door only complaint bed was a little hard for my back and pillows uncomfortable

My room is clean and quiet. The FOH are welcoming and the location of the hotel is only a short walking distance to Shinagawa station. Overall, I’m happy with my stay as it is very convenient to travel around Tokyo and to the airports. There are many shops and restaurants around the hotel.

Although I checked in late, I was accommodated politely. I liked that the indoor wear was separate for the top and bottom. The room was very clean, well-organized, and comfortable, except for the fact that the doorknob on the door to the bathroom was hard to turn, which made it difficult to open. The breakfast was also delicious. If I were to be greedy, I would have liked a blanket to be provided as my feet were very cold.

Great location, just a short walk (less than 10 minutes) from the metro station. Navigating the Tokyo Metro is super easy, and I used Google Maps, which provides step-by-step directions. It’s an efficient and affordable way to get around Tokyo—much faster and cheaper than a taxi. Don’t be afraid to use the subway; you won’t get lost, and you can always ask for help. Almost everyone speaks English. The hotel is nice and clean, with a friendly and helpful lobby staff. Everyone speaks English. I recommend adding breakfast to your booking—you won’t be disappointed. One minor downside of this hotel is the airport shuttle. The intervals between pickups from Haneda Airport are over an hour, so I opted for Uber, which cost me about 4300 yen—cheaper than an airport taxi and more comfortable. MYSTAYS also provides an airport drop-off service, but only until 11:50 AM. Other than that, everything was great. Whenever I travel to China via Tokyo, I stay at MYSTAYS. Both MYSTAYS Narita and MYSTAYS Omori are excellent hotels. Attention MYSTAYS staff: Please consider adding a couple of complimentary water bottles to the rooms.

I had a wonderful experience at LOISIR Hotel Shinagawa Seaside. The staff were extremely courteous and accommodating – they even allowed us an early check-in, which made a big difference after a long journey. The location is fantastic in terms of connectivity. The metro station is conveniently located right in the basement of the hotel, and there's a bus stop just outside the entrance. This made getting around Tokyo super easy and stress-free. Overall, a great stay with excellent service and unbeatable convenience!

We read a lot of good reviews about Mitsui Garden Gotanda and decided to go with it. It is located close to the JR Gotanda station and it is within 5 to 10 minutes walk. It is also very accessible to touristy spots such as Shinjuku and Tokyo stations. The hotel reception has a very nice view and free coffee! There are many nice restaurants around! There is a Lawson right at the hotel and it was extremely convenient for us to get our supper. Room was on the small side but good enough for two person with two medium luggages. The cleanliness was no doubt of Japanese standard. There are free toiletries for each guest at the reception area. Overall we enjoyed our stay in Mitsui Garden Gotanda.