The Sands Torquay Resort Reviews

Most friendly staff, in particular Oscar in the Pro Shop and Eve in the fitness center.

I have 2 issues one is the check in and check out time 10 am check out is too early if check in is after 2pm . I wanted to purchase breakfast add on but was told not possible at food checkout even though they had terminal, had to go to reception to do , however reception said they could do at breakfast bar which I just came from !  Second at reception I informed them that my room would not be vacant rd until breakfast was consumed at 10.30 , no problems but upon returning to room it had been serviced at some of my belongings removed!! What the !!  At 10.25am my ro

Like the hotel vibe and friendly staff. Big free parking. Very good and big room. For some more $$$ you can get golf view, otherwise the room will face parking. Did not like the breakfast - a bit overpriced, was charged for small child as well and not that much to eat

Really bad experience. The receptionist was not helpful, had me sit and wait until checkin time despite telling me my room was ready but I could only check in for a $50 fee. First room clearly was pet friendly there was dog hair everywhere and it smelt awful. Moved me to another room which had dirty bedding but by this point I was so exhausted I just asked for a new sheet and changed the bedding so I could go to bed. Would not recommend staying here for this price.

The location is pretty good near the beach

Great place to stay - especially for the keen golfer!

Very nice place and welcoming people, easy to drive around and a good base for GOR drive!

Great place to stay, very clean, great location

Good service and clean

Reception staff were really friendly, and rooms were very clean and comfortable. Would have been nice to stay longer to enjoy all the facilities, but hopefully we will be back. Torquay is a beautiful spot to explore with beautiful beaches and lovely walking tracks.

Great setting as a golf club hotel. Staff members are friendly and helpful. Only a couple of minutes driving from town centre in a nice tranquil environment. I’d trade the bit of convenience for that.

Pretty nice hotel in Torquay on the road of great ocean road, quite clean and much big space. Breakfast and dinner are delicious. Quite good for dinner with singer performance.

Service was excellent and the room very clean and quiet. Will stay again.

Very nice and cozy place but the big windows were dirty. Nevertheless very calm area.