With a stay at Aloft Tulum in Tulum (Zama), you'll be a 4-minute walk from Tulum National Park and a 5-minute drive from Gran Cenote. This upscale hotel is 2.4 mi (3.9 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins.Show More
aloft, Room, 2 Double Beds, Non Smoking, City View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Doorbell/ Phone Alerts
Private Toilet
Room Details
Check Availability
8
aloft, Room, 2 Double Beds, Non Smoking, Garden View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Doorbell/ Phone Alerts
Room Details
Check Availability
15
aloft, Suite, 1 Bedroom, Non Smoking, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
11
Room, 1 King Bed, Terrace, Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Doorbell/ Phone Alerts
Room Details
Check Availability
7
Room, 2 Double Beds, Terrace, Garden View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Doorbell/ Phone Alerts
Room Details
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Guest Reviews(100)
4.2/5
Very Good
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
AI Summary
An AI-summarised snapshot of real guest reviews
Located centrally between town and beach, this budget-friendly property features clean, comfortable rooms, friendly staff, and an infinity pool. Guests enjoy a delicious breakfast and appreciate the modern amenities, including a gym and free bikes.
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Helpful
Not helpful
Donald
January 28, 2024
It was difficult to navigate the amenities offered to me. I asked for assistance on the beach shuttle and i was told to scan a QR code. It did not work for me and the gentleman at the adventure desk told me thats the only way. He did not help me. The credit i was offered for food was to be used at breakfast or the WXYZ restaurant. You can only choose one during the day, that was not clear, and i was disappointed . They were housekeeping issues i will not elaborate.
Verified traveler
January 3, 2024
Aloft Tulum wasn't the best hotel for a family trip. It is far from all but a few restaurants, as well as the Tulum ruins and the beaches. We had a car and the hotel does offer parking, but it's hard to find parking everywhere else in Tulum. The area around the hotel is really noisy at night (particularly on the weekends), which is probably great if you are young but not so great for a family that wants to hit the beach early tomorrow morning.
Santiago Jose
January 17, 2024
The routes are totalled , do not rent a car , just move your self in taxi if budget allow it
Miguel
December 25, 2023
Wanting to charge for drinking water...even with prepaid breakfast? Illigal.
Loking for extra charges non stop
Manuel Alejandro
December 25, 2023
This property exceeded our expectations. Our entire group was impress by the facilities both in the rooms as well as the common areas. Would definitely stay here again if they keep their prices the same!
Vinicius
December 24, 2023
Good location, near the cenotes, near shops and restaurants. The price of hotel is very reasonable, and don’t be scared by the destination fee, is optional and I used and was a good deal.
Leroy
December 15, 2023
Beautiful, clean, and comfortable hotel with 2 pools. The only thing we couldn’t understand was why the room had no privacy for the shower. That may be fine for a couple but was really weird for a family.
Michael
December 11, 2023
The hotel itself is great and the 2 ladies behind the desk are so nice and helpful, and provide great customer service. The area itself is safe, but the location around the Aloft is very dirty due to construction of new facilities being built all around the hotel. The parking is currently on a dirt road and it is very dusty, but once you step inside the hotel it is very clean. I would stay here again.
Michael
December 5, 2023
Very large facility. Very good beds, quiet. Half way between el centro and the beaches. Use a bike to get around. Outdoor facilities need a refreshing.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet, Set menu
Age
Fee
Children 17 years old and under
Mex$416.66 (approx. £19.42) per person
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2020
Number of Rooms: 166
With a stay at Aloft Tulum in Tulum (Zama), you'll be a 4-minute walk from Tulum National Park and a 5-minute drive from Gran Cenote. This upscale hotel is 2.4 mi (3.9 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at W XYZ Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tulum? This hotel has 2170 square feet (202 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 140 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Private ParkingAdditional charge
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Aloft Tulum?
Prices at Aloft Tulum are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Aloft Tulum?
The closest airport is Tulum International Airport. It is 43.3 km from the hotel and approximately a 51minutes journey by taxi.
What are the check-in and check-out times at Aloft Tulum?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Aloft Tulum provide airport transfer services?
No, the Aloft Tulum doesn't provide airport transfer services.
What amenities and services does Aloft Tulum have?
Aloft Tulum has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Fitness Room.
Does Aloft Tulum have a swimming pool?
Yes, Aloft Tulum has a pool. Pool type: Outdoor Swimming Pool.
Does Aloft Tulum have fitness amenities?
Yes, Aloft Tulum has fitness amenities.
Does Aloft Tulum provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Aloft Tulum have non-smoking rooms?
Yes, Aloft Tulum has non-smoking rooms. Please view the hotel listing for details.