Rooms are nice. Personally I don’t like the low toilets. The elevator failed. We were on the for floor, rooms on the 3rd. Two people on walkers. I am using a cane Manager let us have a suite on first floor saying our possessions would be fine we could get them in the morning. One person brought as much down as he could. The next day our cards for downstairs were voided. We had to move everything back upstairs. One of the clerks acted offended that we were upset. We had assumed we could stay on level one. Spent eight nights.