To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.9
Service9.2
Cleanliness9.4
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All reviews(302)
Positive reviews(292)
Reviews with photos/video(78)
Located in the city centre(45)
Easy to get around(35)
Delicious breakfast(34)
Loved the view(16)
Convenient for shopping(13)
Too noisy(11)
Awesome gym(8)
Friendly front desk staff(5)
Negative reviews(10)
passportfullofrosiesposies
Standard Room With Double Bed
Stayed in Sep 2025
Solo traveller
14 review
8.5/10
Very Good
Posted on Nov 17, 2025
I had a great stay here! I requested a high-floor room facing the central station where the Palace of Culture and Science is, and I got a lovely room! The view from my room was GORGEOUS. It was made even better because I could open the windows. The air-conditioning was not as cold as I would have liked, so I opened the windows for the natural air-conditioning at 10°C. The air-conditioning will auto-shut once you open the windows. For that, I would like to thank the staff who attended to my check-in and gave me this lovely room. The location is walkable, a straight walk from the central station. The tram to Stare Miasto stop (Castle Square) is just downstairs at the hotel. Nowy Swiat is within walking distance. There are a lot of restaurants and a few convenience stores around the hotel area. Zlote Tarasy (shopping mall) is where the central station is. Shops are closed on Sundays, though.
Anonymous User
Standard Room With Double Bed
Stayed in Sep 2025
Other
14 review
8.5/10
Very Good
Posted on Oct 3, 2025
Ok hotel. Gym could be upgraded and increased in size. The view is great — but use earbuds for noice cancellation. I’d suggest a hotel to provide earbuds.
D_O
Superior Room
Stayed in Jul 2025
Couple
4 review
9.0/10
Great
Posted on Sep 17, 2025
Right in the center of Warsaw. We were o. 23 floor, so you can see the whole city. It was a good stay.
Guest User
Standard Twin Room
Stayed in May 2025
Business traveller
2 review
10/10
Outstanding
Posted on Jul 2, 2025
I stayed at Novotel Warszawa Centrum and was pleasantly surprised by how thoughtfully the room was arranged. Everything was placed in a way that made moving around easy and intuitive. The furniture and layout felt modern and practical — clearly designed with travelers’ needs in mind.
The location is also great — close to public transport, shops, and restaurants. Overall, it was a comfortable and convenient stay. I would definitely recommend it to anyone visiting Warsaw!
Shubingyimei
Superior Room
Stayed in Apr 2025
Business traveller
26 review
10/10
Outstanding
Posted on Jun 7, 2025
Everything is great! Close to the city center, welcoming and warm service, tidy environment, and delicious breakfast! You can also see the sky view of Warsaw.
HappyTravellerfromHK
Standard Twin Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on May 8, 2025
The room is very clean and stylish, love the colour and design of the bathroom, though the shower door js a new style one. Its location is vey convenient
KOSOL SIENG
Standard Room With Double Bed
Stayed in Aug 2025
Business traveller
13 review
8.0/10
Very Good
Posted on Sep 15, 2025
Good hotel
Guest User
Standard Twin Room
Stayed in Sep 2025
Couple
2 review
7.5/10
Posted on Oct 13, 2025
No slippers for carpet floor is dirty especially our legs are a bit wet whilst go out from toilet
Golden Ly
Standard Twin Room
Stayed in Apr 2025
Travelling with friends
25 review
10/10
Outstanding
Posted on May 16, 2025
Good location in city center, few meters from tram station.
Anonymous User
Standard Twin Room
Stayed in Jul 2025
Couple
5 review
9.0/10
Great
Posted on Aug 24, 2025
Friendly reception staff, clean room. Our room was on the 7th floor, and it was very noisy on Fri & Sat with several bars and clubs down on the road. The sauna was a bit miserable. It’s gendered but we found a couple hanging out in the male sauna room.
Anonymous User
Executive Twin Room
Stayed in Mar 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Apr 7, 2025
Nice room, good hygiene, good service, good people, i love Novotel
Guest User
Standard Room With Double Bed
Stayed in Jun 2025
Couple
6 review
10/10
Outstanding
Posted on Jul 27, 2025
staff are very nice, helpful and supportive
high accessibility to the main train station and chopin airport
room is clean
Guest User
Standard Room With Double Bed
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Jul 14, 2025
Great location, big equipped room (coffee capsules, water, etc).
Staff are very nice. Gave us a free late checkout.
Guest User
Superior Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 1, 2025
I am very satisfied for the service, i recommend this to all, my husband and i we will comeback this hotel again and again everytime we go to Warsaw for holidays.
Guest User
Standard Twin Room
Stayed in Apr 2025
Couple
20 review
10/10
Outstanding
Posted on May 11, 2025
The location is very convenient with a great view of the palace of culture and science. Only 10 min on foot from the main train station. The stuff was very friendly and helpful.