Name: Tru by Hilton West Memphis
Address: 1400 N 18th St, West Memphis, Arkansas, 72301, 1400 N 18th St, Overseas, United States
Rating: 4.2

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Positive reviews

24 hour reception

Parking

Swimming Pools

Wi-Fi

Smoking area

Golf course

Breakfast

Non-smoking room

All Languages

English

All Room Types

Room, 2 Queen Beds

We needed a hotel reasonably close to Memphis to catch a mid morning flight.  Tru was the perfect hotel to fit our needs.     It is located directly across the interstate from Southland ******.  The parking lot is big enough that parking was easy.  The hotel is new and clean.   Zaquita greeted us on arrival and was so kind and helpful.     Diamond status was acknowledged at check in.   The lobby is cool!  There’s a pool table and lots of seating.  There’s a neat mural on the wall.   There is a water/ hydration station.    Our room was spacious.   There’s no carpet in the rooms.  The bed was comfortable, the bathroom spacious and clean, and good lighting.    The TV had a personalized welcome sign,  which is kinda cool for such a small hotel.    We were really happy with it.  No fuss, no muss. Just the basics we needed and a little extra.     We’ll stay here again in the future.

Very clean and staff was polite and helpful.  The road noise from the interstate was quite loud in our room, so I would recommend asking for a room on the back side of the hotel.  There was no microwave in the room, which we could have used, but the fridge was very clean and cold.  The breakfast was pretty standard fare, but tastier than most free breakfast bars in hotels.  Over all, we would stay here again, but would request a room on the backside of the hotel.

We stayed for three nights while enjoying Memphis.  Location is convenient to the city and right off the highway.  The room was small but clean.  The big issue is that we could hear everything that was happening in the hallway and in the rooms next to and above us.  One of the nights, people checked into the room next to us at 1:30 am.  We were awakened as they entered with the door closing and they continued talking until at least 3:00.  they must have slept with the TV on since we could hear noises for the rest of the night.  The prior night, the people above us were walking around until around 12:30 am.  Bottom line is that if you want a really good night's sleep, try someplace else.  This is NOT typical Hilton quality!

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8.4km from West Memphis Municipal Airport

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Discover 96 reviews of Tru by Hilton West Memphis, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Tru by Hilton West Memphis Reviews: 96 Verified Reviews Latest 2024 | Trip.com

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