Embassy Suites by Hilton Winston Salem
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Winston Salem

Embassy Suites by Hilton Winston Salem

Health Protected
460 N Cherry St, Winston Salem, North Carolina 27101, United States
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With a stay at Embassy Suites Hotel Winston-Salem in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.1 mi (0.1 km) from Benton Convention Center and 0.2 mi (0.3 km) from Frank L. Horton Museum Center.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 100 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Smith-Reynolds Airport
(5.6 km)
Airport: Piedmont Triad International Airport
(38.6 km)
Train: High Point Station
(33.4 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

2 Queens Beds 2 Room Premium Suite
8

2 Queens Beds 2 Room Premium Suite

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Two-Room Premium King Suite-Non-Smoking
9

Two-Room Premium King Suite-Non-Smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Two-Room King Suite-Non-Smoking
9

Two-Room King Suite-Non-Smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
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Two-Bedroom Suite - Non-Smoking
5

Two-Bedroom Suite - Non-Smoking

Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
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Mobility Access Queen Bed 1 Bedroom Suite with Roll in Shower
2

Mobility Access Queen Bed 1 Bedroom Suite with Roll in Shower

1 Queen bed
Has window
Non-smoking
Air Conditioning
Towel
Phone Accessibility for People with Hearing Loss
Daily Housekeeping
Room Details
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Mobility Access 2 Queen 2 Room Suite with Bathtub
2

Mobility Access 2 Queen 2 Room Suite with Bathtub

2 Queen bed
Has window
Non-smoking
Air Conditioning
Daily Housekeeping
24-Hour Hot Water
Telephone
Room Details
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One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
9

One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking

2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
1 King Bed 2 Room Premium Conference Suite
2

1 King Bed 2 Room Premium Conference Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Mobility Access 2 Queen 2 Room Suite with Roll in Shower
3

Mobility Access 2 Queen 2 Room Suite with Roll in Shower

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Two Bedroom Two Bath Premium Suite
5

Two Bedroom Two Bath Premium Suite

Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility/hearing Access Premium King Suite with Tub
2

Mobility/hearing Access Premium King Suite with Tub

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility Access Queen Bed 1 Bedroom Suite with Tub
1

Mobility Access Queen Bed 1 Bedroom Suite with Tub

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
1 King Bed 2 Room Executive Suite
3

1 King Bed 2 Room Executive Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Two Queen Suite Acc with Tub Non Smoking
2

Two Queen Suite Acc with Tub Non Smoking

2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews(100)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests enjoyed a delicious, varied breakfast with made-to-order omelets and appreciated the friendly staff. Its central location provides easy access to dining, shopping, and entertainment.
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Helpful
Not helpful
Brooke
February 5, 2024
We had a nice stay. Great location and easy to walk to everything we wanted! The room was also comfortable.
Bill
December 20, 2023
The property was great and service was excellent. However, there is a fire station nearby and if you get a room with the street view, the siren noise is very noticeable. Also, the parking garage is managed by another company and if you have issues with the gate or ticket, the hotel staff gives you a number to call. Overall, it's a great place to stay.
Karen Lea
December 7, 2023
Check in is a 4pm...told so many stories as to why my room wasn't ready till 6pm. That was ridiculous!
Chuck
November 22, 2023
This is our second time staying here and won't be our last. It's always a safe, convenient and clean place to stay. The customer service is great.
SKYLER
November 13, 2023
Hated the interior room I asked to get moved at least 5 times. Couldnt sleep for 4 nights because of the light and the elevator noise all night. Horrible experience.
Carrie
October 30, 2023
Great stay. Only issue was our cleaning service only replaced towels. Beds weren’t made, coffee wasn’t replaced, etc.
Joelle
October 18, 2023
This hotel is a DUMP. We were in town for HPMKT so prices were sky high. The lobby is bright and remodeled, your basic regular tidy business hotel, so we thought…things quickly unraveled when we stepped into the room which smelled like it used to be a smoking suite. We had a two bedroom suite, one king bed and two queens. The shower in the king room was disgusting, mold all over. There’s no fan in the bathroom so the hinges have begun to rust. We made the mistake of pulling back the curtains and the amount of dirt, debris and cobwebs in the window was shocking. Like it had never been cleaned. The upholstery on the sofa was torn and the carpet had huge stains. The hotel is located near the police station, so it’s very loud ALL THE TIME. The only bright spot on this shanty of hotel was the complimentary breakfast. The food was a great start to the day and the staff was lovely and kind. There’s a Marriott right across the street and I wish we’d stayed there.
Rodney
October 15, 2023
Front desk evening team rude and lazy. Called down several times around 8:30pm. Phone rang about 30 times each call, only to be answered by rude front desk people. I requested towels, waited 45 mins only to call back out on hold and then be told I have to come down and get them myself in an unapologetic tone. Filed a complaint but nothing was done to accommodate my terrible experience with that team. Rooms also smelled musty and are in need of an update. The bar staff and breakfast teams were great. Positive attitudes and very friendly and accommodating. In particular the bartender and the guy who makes the omelette. It’s terrible that the front desk team (evening crew) dampened my experience in addition to the room quality.
Mindy
October 1, 2023
The girl who checked us in was very rude and unhelpful when we asked her a question. We have never been to this area and have no clue about what is around us or where to park. The parking was $25 not $15 like in the description of the hotel. Hazel the front desk person who checked us in needs a

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, American, Continental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2005
  • Renovated: 2015
  • Number of Rooms: 139
With a stay at Embassy Suites Hotel Winston-Salem in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.1 mi (0.1 km) from Benton Convention Center and 0.2 mi (0.3 km) from Frank L. Horton Museum Center.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Grab a bite to eat at Grille Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is included.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Winston-Salem? This hotel has facilities measuring 24003 square feet (2230 square meters), including conference space. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Embassy Suites by Hilton Winston Salem?

Prices at Embassy Suites by Hilton Winston Salem are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Embassy Suites by Hilton Winston Salem?

The closest airport is Smith-Reynolds Airport. It is 5.6 km from the hotel and approximately a 10minutes journey by taxi.

What are the check-in and check-out times at Embassy Suites by Hilton Winston Salem?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Embassy Suites by Hilton Winston Salem provide airport transfer services?

No, the Embassy Suites by Hilton Winston Salem doesn't provide airport transfer services.

What amenities and services does Embassy Suites by Hilton Winston Salem have?

Embassy Suites by Hilton Winston Salem has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Fitness Room.

Does Embassy Suites by Hilton Winston Salem have a swimming pool?

Yes, Embassy Suites by Hilton Winston Salem has a pool. Pool type: Indoor Swimming Pool.

Does Embassy Suites by Hilton Winston Salem have fitness amenities?

Yes, Embassy Suites by Hilton Winston Salem has fitness amenities.

Does Embassy Suites by Hilton Winston Salem provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Embassy Suites by Hilton Winston Salem have non-smoking rooms?

Yes, Embassy Suites by Hilton Winston Salem has non-smoking rooms. Please view the hotel listing for details.

Does Embassy Suites by Hilton Winston Salem provide breakfast?

Yes, Embassy Suites by Hilton Winston Salem provides breakfast.

About This Property

Nearest AirportPiedmont Triad International Airport
Distance to Airport38.57KM
Nearest Train StationHigh Point Station
Distance to Train Station33.37KM
Average Price FromGBP193
Hotel Star Rating3