During my stay at this hotel a member of their team entered my room while I was away at a funeral. I had placed the DO NOT DISTURB sign on the door expecting that my room would not be entered. A member of the maintenance team came into my room regardless and exchanged my air conditioning unit. The property did not notify me. They did not attempt to contact me via phone, email or any other method. Furthermore upon discovery of this, the property took a very cavalier attitude toward my experience and what felt like a violation as a female traveling alone. It took 3 days to get on the phone with a decision maker at the property and when I asked for a refund for my stay, the best the manager would do is refund me one night. This was a nightmare situation, but it's how you handle a mistake after it has been made, and I would have expected a full refund, but they refused to do that. It was highly disappointing and I therefore cannot recommend this as a good place to stay in this area.