Ramada Plaza by Wyndham Xi'an South

Booked for a friend, checked out today and all said they were very satisfied with their stay, especially mentioning that the pillows were very comfortable. The hotel also has a butler who added WeChat, whose name should be Xiao Sun. If you need anything, the butler will reply quickly and deliver it to the room. Check-out also arranged a late check-out in advance, and the invoice was issued in advance. They responded to any request. The other hotel staff were also very polite and greeted each other when they met. We went to the Mixc and the Tree of Life in the evening, and it was good for taking pictures.

The room is clean and sanitary, the floor-to-ceiling windows have a wide view, the room layout is also very comfortable, and the overall is very good! Manager Sun at the front desk recommended the aromatherapy check-in service, which feels very novel. When checking in, you can choose an aromatherapy according to your preferences. The room is always fragrant and the mood is very pleasant. This time I chose the gardenia scent and plan to experience Zen tea when I come again!

Although the hotel is a bit old, the room is clean and tidy, the service is timely and considerate, especially the air conditioner outlet is not facing the bed, which is great. The hotel is located in the south of the city, quiet and away from the hustle and bustle of the scenic area. Free parking for guests, more suitable for friends who drive. It takes ten minutes to walk to the Mixc, and you can go to the Tree of Life at night. There are many places to eat around, such as Zhangji Ziwu Road Roujiamo, Wenhui Noodle House, and Dexinglou Paomo. The Shaanxi Natural History Museum is also nearby, where you can take your kids for a walk. Suggestions: The lobby can be renovated, it is a bit rustic now; it is better to swipe the room card to get on the elevator to improve safety and privacy.

From booking to check-out, this trip to Xi'an was completely sublimated by the ultimate service of Ramada Plaza Xi'an Imperial Garden! Not only did I appreciate the shock of the Terracotta Warriors, but I also felt the warmth of my family. It is no exaggeration to say that I was very satisfied with the hotel stay. The hotel room attendant was very surprised by the birthday arrangement: because I was celebrating my birthday with my child, I contacted the hotel housekeeper in advance to communicate the needs. The hotel also had a lot of advances and retreats that day, but it was always responsive. After arranging it, the housekeeper communicated the room arrangement in advance. As soon as I opened the door, there were balloons on the floor, and towels were used to fold cute elephants and cakes on the bed. What was even more touching was that the housekeeper Rose Sun Wenjing also prepared a panda gift, and was very surprised to send a small cake. She communicated the time of sending the room in advance and took the initiative to sing birthday songs for the children. I thought it was just the housekeeper, but I didn't expect the hotel front office manager and other colleagues to sing birthday songs. I felt that the hotel valued the guests. During the three-day stay, the butler was very friendly and enthusiastic, and answered all my questions. The best thing was that he helped me to check out late on the day of departure. It was really great. I happened to go to the Shaanxi History Museum in the morning, and I came back just in time. This trip to Xi'an was perfect.