Guest Reviews of Campanile Hotel (Xi'an Lintong Terracotta Warriors and Horses West Garden Metro Station)
9.5/10
Outstanding
1059 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1059)
Positive reviews(1039)
Reviews with photos/video(184)
Convenient location(209)
Easy to get around(184)
Close to metro(127)
Delicious breakfast(92)
Friendly front desk staff(75)
Has facilities for children(11)
Family activities available(9)
Awesome gym(9)
Negative reviews(20)
Guest User
Cozy Queen Room
Stayed in Jul 2025
Couple
29 review
9.0/10
Great
Posted on Aug 7, 2025
A clean modern hotel. Very good value at the price we paid.
Air conditioning worked well.
Breakfast was ok but a bit too much meat for us. We managed to get noodles without chicken powder which I think they found confusing! We are vegetarian. No black coffee.
A short taxi ride to the song of everlasting sorrow.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Lay Ing
Deluxe Family Room (King Koil Mattress + Smart Control + Mini Fridge)
Stayed in Apr 2024
Family
16 review
9.5/10
Amazing
Posted on May 26, 2024
the location is excellent as very close to metro station. Wise to travel from xi an shi to lintong by metro. It's very convenient. The room is big and clean.
Response from Property: Dear guest: Hello! Thank you for your trust in Campanile Hotel Xi'an Lintong Terracotta Warriors West Garden Subway Station! Thank you for your generous praise and strong recommendation! It is really hard to leave Campanile Hotel Xi'an Lintong Terracotta Warriors West Garden Subway Station. Campanile Hotel Xi'an Lintong Terracotta Warriors West Garden Subway Station is your most beautiful and warmest home in Lintong. Remember to come back often when you have time!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo traveller
13 review
10/10
Outstanding
Posted on Jun 17, 2024
Great hotel!!! The front desk was helpful and kind. They offer a lot of information about touristic places.
Response from Property: When Xiaokang saw your good comments, Xiaokang was moved, hee hee, to provide guests with quality experience is the pursuit of all the staff of Campanile hotel and work hard for it every day, You meet us and find us so many advantages, we can see your love for us from between the lines, dear, if you love, please love deeply, we will cherish it, remember to go home.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo traveller
2 review
9.0/10
Great
Posted on Apr 11, 2024
comfortable bed. Very near metro. Just that I am not able to get hot shower even turn the tap to hot. Room clean. Lobby space big.
6/9
Response from Property: When Xiaokang saw your good review, Xiaokang was touched. Hehe, providing guests with quality experience is the pursuit of all our employees at Campanile Hotel and what we work hard for every day. You met us and found so many advantages in us. Your love for us can be seen between the lines. Dear, if you love, please love deeply. We will cherish you even more. Remember to go home~
Guest User
Superior Queen Room
Stayed in Aug 2025
Solo traveller
6 review
9.5/10
Amazing
Posted on Nov 18, 2025
everything was good.
Response from Property: 當小康看到你好評的那一瞬間,小康感動了,嘻嘻,為客人提供優質體驗是我們康鉑酒店全體員工的追求和每日都在為之努力付出的工作,您與我們相遇,發現我們這麼多優點,從字裡行間都能看出您對我們的愛,親愛的,如果愛,請深愛,我們會加倍珍惜,記得回家~
M699937****
Deluxe Family Room (King Koil Mattress + Smart Control + Mini Fridge)
Stayed in Mar 2024
Family
3 review
10/10
Outstanding
Posted on Apr 28, 2024
I stayed here for two nights and can’t say enough good things about it. The room is big and clean, the staff are friendly and helpful. I believe the amenities are nicer than many hotels in the same price range. The breakfast has many vegetable options which I like (but not vegetarian, as they are cooked in animal fats or broth). The location is unbeatable if you come to watch the late night show of Song of Eternal Regret (长恨歌)like me, - it is only a stroll to and from the theater which is located in the famous Huaqing Palace, I recommend this hotel without reservation.
Response from Property: When Xiaokang see your praise of the moment, Xiaokang moved, hee hee, to provide guests with quality experience is our Campanile hotel staff's pursuit and daily efforts to pay for the work, you meet us, found us so many advantages, from the lines can see your love for us, dear, if love, please love, we will double cherish, remember to go home ~
Response from Property: Campanile Hotel (Xi'an Lintong Terracotta Warriors and Horses West Garden Subway Station Branch) saw your good comments and felt your satisfaction with us through the screen. I am really touched. Xiaokang's location is really good, you can see it when you get out of the subway; our unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why everyone chooses Xiaokang. Let relatives see Xiaokang's smile and feel Xiaokang's sincerity is our goal. Xiaokang will make persistent efforts, let's work hard together
Andrés-Explorando
Cozy Queen Room
Stayed in Oct 2024
Couple
14 review
10/10
Outstanding
Posted on Nov 27, 2024
The hotel is in a great location and very clean.
The only thing we didn't like was that there was a person smoking near the elevator and in the hallway between the gas stations in the rooms there was a slight smell of cigarettes. However, our room didn't have any smell of cigarettes.
The service at the reception was extraordinary. Shi and his colleague helped us use the coffee machine, provided us with water and helped us with recommendations for tourist sites.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Campanile Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Xiaowangbuhuidaqiu
Cozy Queen Room
Stayed in Sep 2024
Travelling with friends
31 review
10/10
Outstanding
Posted on Oct 23, 2024
Facilities: All basic facilities are available
Hygiene: Clean, tidy and comfortable
Environment: The subway entrance is downstairs, and travel nearby is convenient and fast
Service: The auntie and the garage security uncle are very good👍
Original textTranslated by Google
Response from Property: The moment Xiaokang saw your good review, Xiaokang was touched. Hehe, providing guests with quality experience is the pursuit of all our employees at Campanile Hotel and what we work hard for every day. You met us and discovered so many advantages of us. Your love for us can be seen between the lines. Dear, if you love, please love deeply. We will cherish you doubly. Remember to go home
felix4real
Cozy 2-bed Room
Stayed in Sep 2024
Family
2 review
10/10
Outstanding
Posted on Oct 20, 2024
The girl at the front desk was very considerate and the communication was smooth. The hotel facilities were also very new and very close to the attractions. Great
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Xiaokang! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Xiaokang will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
M282516****
Elegant 2-bed Room
Stayed in Sep 2024
Family
9 review
10/10
Outstanding
Posted on Oct 6, 2024
The hotel is in a very good location, very close to Huaqing Palace, and there is a subway station right outside. The room is very tidy and clean, and all facilities are intelligently controlled. The staff has a good service attitude and is very attentive. The hotel has a travel guide, which is very considerate. The accommodation experience is very good, and the breakfast is complete and tastes good. It is a hotel worth recommending. If you are going to Huaqing Pool and Terracotta Warriors, you can choose to stay here! ! !
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Campanile will be the warmest and most unique one in your memory! Come back to Campanile often, and I wish you well!
Anonymous User
Cozy 2-bed Room
Stayed in Feb 2025
Other
10 review
4.0/10
Posted on Mar 29, 2025
The toilet was not cleaned, which was disgusting, and they just brushed it off by saying they forgot to clean it.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Wxiansir
Cozy 2-bed Room
Stayed in Aug 2024
Travelling with friends
19 review
7.5/10
Posted on Sep 20, 2024
The location is very good. There is a subway station right outside the hotel. The hotel cleaning staff is very friendly. They greeted us and gave us two extra bottles of water. However, the air conditioning system is not very good. Even after changing the room, it still didn't cool down.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your review and feedback about our hotel. We are very pleased that you are satisfied with our location and the service of our housekeeping staff, which is what we always strive for. At the same time, we are very sorry that you encountered problems with the air conditioning system during your stay, which caused you inconvenience and trouble. We deeply reflect that this is due to inadequate hotel management. We will strengthen the maintenance and management of the equipment to ensure its normal operation. To resolve your issue, we have taken specific corrective measures and conducted a comprehensive inspection and repair of the air conditioning system to ensure that every room is cooling properly. We will also strengthen the daily maintenance and servicing of the equipment to ensure its long-term stable operation. Finally, we once again express our sincere apologies and assure you that we will, as always, provide every guest with better service and a more comfortable stay. We hope to see you again and will be happy to serve you wholeheartedly.
Laureline
Superior Queen Room
Stayed in Feb 2025
Solo traveller
10 review
8.0/10
Very Good
Posted on Mar 29, 2025
Pleasant room.
The hotel's location is convenient for visiting the Terracotta Army (Didi is a must).
Original textTranslated by Google
Response from Property: When Xiaokang saw your good review, Xiaokang was touched. Hehe, providing guests with quality experience is the pursuit of all our employees at Campanile Hotel and what we work hard for every day. You met us and found so many advantages in us. Your love for us can be seen between the lines. Dear, if you love, please love deeply. We will cherish you even more. Remember to go home~