Banyan Tree Yangshuo

Nestled by the stunning Li River, with rolling mountains in the distance, this Banyan Tree hotel stands apart from those with artificial landscaping. It's built directly on the Li River, surrounded by mountains on three sides, uniquely occupying a corner of the Yulong River. Every evening, the lobby bar hosts a sunset ritual, accompanied by folk songs and the striking of gongs, symbolizing 'joy, auspiciousness, and a warm welcome.' The hotel also offers numerous family-friendly activities, such as encountering peacocks, feeding ducks, watching fish by the lake, and playing soccer on the lawn. Facilities: The standard rooms are 66 square meters, which isn't huge, but the decor is decent. The 1.1-meter-wide beds are a bit narrow. The mattress has a soft and a firm side; I found the soft side too soft the first night, but it was better after the staff flipped it to the firm side the next day. Aside from bottled water, everything in the mini-bar is chargeable. There are a few small fruits and two or three small snacks provided daily, and a complimentary small bowl of sweet soup is offered during the evening sunset ritual. I tried the full-body relaxation spa massage, which cost over a thousand yuan. I fell asleep, so I can't really judge the technique. It's very pleasant to simply stroll around the hotel daily, walk along the Li River, interact with the small animals, and watch the peacocks display their feathers! Every staff member I encountered, whether at the front desk, in the restaurant, or for room service, was incredibly enthusiastic. The assigned 'little housekeeper' would send greetings in the morning and evening and quickly resolve any issues. My only minor complaint is being asked for a review immediately after checking out, followed by a phone call in the evening. Guests are often tired from a day of travel and haven't even had a chance to rest properly. It felt like being hounded for debt, which ruins any good mood for leaving a review. Even excellent service can be spoiled by this! Especially considering other hotels that explicitly require adding the housekeeper's name for a five-star review, I don't understand the management's intention behind making employees do this. Any service review should be a genuine expression from the guest's heart. How can hotels 'earn' a review instead of 'soliciting' it? The core lies precisely in the service process itself: 1. Provide sincere service that exceeds expectations. 2. Create memorable experiences. 3. Respect guests' freedom to provide feedback, giving them space without pressure. For other potential guests, this is the most trustworthy guide.

The hotel boasts a beautiful environment. On my first day, I watched the sunset ceremony during check-in, which was short but sweet. I enjoyed it while savoring the complimentary sweet soup from the hotel – both the activity and the dessert were wonderful, making me very happy. The room was clean and tidy, with a simple yet tasteful decor. The painting above the bed was very artistic, and the books in the bedroom along with the incense burner on the table really enhanced the sense of relaxation. My only regret was not bringing my calligraphy brush and paper. The villa's backyard garden was small yet exquisite. Sitting at the living room dining table, sipping tea, I could gaze out through the floor-to-ceiling window at the courtyard trees and wall. Beyond the wall, I could see the blue sky and white clouds above the eaves, and peacocks occasionally flew by, perching on the opposite eaves and singing, which brought immense joy. The front yard was spacious and bathed in sunlight. There was a large table against the wall, perfect for a group of friends to enjoy tea and conversation – very thoughtful. Two lounge chairs were placed outside the living room's floor-to-ceiling glass, making it an ideal spot for sunbathing. The Chinese restaurant offered delicious dishes and excellent service, which I truly appreciated. The Yangshuo Spotted Fish Hotpot left a lasting impression. For breakfast, in addition to pre-squeezed fresh juices, they also offered freshly prepared vegetable and fruit juices upon guest request, which was incredibly considerate. The peacocks, ducks, and geese roaming freely made us feel like part of their landscape, creating a wonderful sense of closeness. Yangshuo Banyan Tree was truly beautiful and healing. I will definitely return. P.S. This is my first time writing such a detailed review, haha!

Room: The room's decor was very cozy, and the kids absolutely loved it. For a hotel that opened in 2014, Banyan Tree Yangshuo is incredibly well-maintained. The room was spotless, and turn-down service had already been done when we arrived, with the air conditioning on, making the room nice and warm. There was even a faint scent of disinfectant, which surprisingly made it feel even cozier. The toiletries were Ecofil, which is very eco-friendly! Service: Our butler, Joss, was very enthusiastic and incredibly responsive. The shuttle service was also very prompt. Breakfast: The breakfast buffet offered a rich variety, including Chinese, Western, and local specialties. Environment: The hotel environment is very comfortable and animal-friendly. They have koi, swans, ducks, peacocks, and more. As one of the earlier Banyan Tree hotels to open in China, they really excel in maintenance. I'll definitely be back to experience the spa next time.

I was extremely satisfied with my stay this time. The hotel's service attitude was superb, and the staff always had a warm smile. Moreover, our butler, Emily, was incredibly thoughtful and a very gentle young lady. She could solve any problem I had, always providing prompt and professional answers to my requests, leaving a deep impression. The room facilities were very complete, and the auntie kept the room very clean and tidy. All daily necessities were readily available, and the shuttle bus was on-call. Overall, it was a fantastic stay!!!

The hotel environment is pleasant and full of natural charm. The room decor is unique and tastefully arranged, clean and tidy. The bedding is soft and warm, and lush greenery sways outside the window. Our butlers, Emily and Joss, provided attentive and thoughtful service.

The room had everything one could ask for, and even things one wouldn't expect. I really felt the meticulous care from our butler, Joss. I stayed for three nights, and every morning I was woken not by an alarm, but by the chirping of birds and a breakfast so abundant I couldn't possibly finish it! ❤️🌺 Rich, delightful, and sweet. ❤️❤️❤️