Yinchuan Cultural City Phoenix Fantasy City Hotel Reviews
Yinchuan Cultural City Phoenix Fantasy City Hotel
Wenhuacheng District 1, Middle Beijing Road (Beijing Zhong Lu), Jinfeng District, Yinchuan, Ningxia, 750021, ChinaView Hotel Details
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Guest Reviews of Yinchuan Cultural City Phoenix Fantasy City Hotel
9.7/10
Excellent
525 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(525)
Positive reviews(515)
Reviews with photos/video(148)
Classy environment(89)
Friendly front desk staff(48)
Perfect for business trips(21)
Loved the view(21)
Delicious breakfast(16)
Stayed multiple times(9)
Excellent afternoon tea(8)
Close to train station(6)
Negative reviews(10)
Guest User
Luxury Quality Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Apr 2025
Solo traveller
16 review
10/10
Outstanding
Posted on May 18, 2025
This hotel is perfect . I love it
The rooms are super cozy and staff are very service minded .
Surroundings is very beautiful & quiet and in evening can enjoy the scenery in the cultural city
Nearby is coco park ( mall ) and otherwise it’s easy get a didi from the road .
Response from Property: Dear guest,Thank you so much for your heartfelt praise! We’re thrilled to hear that our hotel exceeded your expectations and that you enjoyed the cozy rooms and attentive service. You’ve perfectly captured the essence of what makes our location special—nestled along the Diannong River in Yinchuan’s Cultural City, surrounded by the tranquil Forest Park, known as the city’s “green lungs.” The Phoenix Fantasy City next door has indeed become a popular spot, especially during summer with its immersive shows and mesmerizing fountain displays, offering a magical evening experience for our guests.We’re also glad you found it convenient to explore nearby attractions. Whether shopping at CCpark Plaza to the east or savoring local flavors at the diverse eateries along Fuzhou Street to the west, there’s always something to discover. Your kind words are a great motivation for us to keep enhancing every aspect of your stay. We can’t wait to welcome you back soon for another unforgettable visit!
ABDUL SAMAD AL QURESHI
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Oct 2024
Business traveller
18 review
10/10
Outstanding
Posted on Jan 9, 2025
Hotel service and price both very good. Staff was very friendly and cooperative.
Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you were satisfied with our service and price. Our staff always strive to provide the best experience for our guests, and your compliment means a lot to us. We look forward to welcoming you back in the future and continuing to meet your expectations.
Javkhlantugs
Cozy Business Twin Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Business traveller
7 review
10/10
Outstanding
Posted on Mar 21, 2025
It was wonderful travel and very nice hotel! I love the hotel so much, location was perfect and lovely to come back again! Thank you!
Response from Property: Dear guest, hello. Your praise has made our day! We're delighted to hear that we contributed to your wonderful travel experience. The location is one of our gems, and we're glad it suited you perfectly. Looking forward to your next visit!
Guest User
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Jan 2025
Solo traveller
41 review
10/10
Outstanding
Posted on Feb 16, 2025
The room was spacious and well lit, with a great view of the river. The staff were friendly and made sure that I felt rested and had everything I needed. Great facilities.
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的點評!我們非常高興得知您對房間的寬敞明亮和典農河的美景感到滿意。能夠為您提供舒適的休息環境和一流的設施是我們的榮幸。同時,我們也非常欣慰聽到您對我們工作人員的友好服務表示認可,確保每位客人感到舒心並滿足需求是我們始終追求的目標。期待您的下次光臨,再次邂逅這份美好!
Joe1992
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Mar 2025
Business traveller
27 review
10/10
Outstanding
Posted on May 4, 2025
Good location . Helpful frontdesk and clean room
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience! We're delighted to hear that our prime location added convenience to your stay, and our front desk team's warm welcome left a great impression. It's also fantastic to know that you found our rooms spotlessly clean. Providing a comfortable and hygienic environment is our top priority. Your kind words are truly encouraging, and we can't wait to welcome you back for another pleasant stay soon!
Guest User
Luxury Quality Twin Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 3, 2025
The service is very good, Ningxia's service, the breakfast is very rich, I like pancakes and ramen, and they also gave me souvenirs at the end
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Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are honored to see that you like our service and breakfast! It is our greatest pleasure to add a delicious and warm touch to your journey. The small gift given before leaving carries our thoughts, and we hope to leave you a beautiful memory of Ningxia! We look forward to the next reunion, and we can continue to bring you more considerate services. May the journey always be beautiful, and welcome to come home at any time!
Guest User
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Mar 2025
Business traveller
1 review
10/10
Outstanding
Posted on Apr 23, 2025
The room is very comfortable and the environment is beautiful. Good night drinks and welcome fruits are given every day. The reception service is also very considerate. It is worth recommending
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Response from Property: Dear guest, hello! Thank you for your recognition and recommendation of our hotel! We are very happy that you like the comfortable room and beautiful environment here. We are also honored that the good night drinks and welcome fruits can add warmth to your journey. The hotel enjoys a beautiful lake view and is close to the Diannong River, with rippling blue waves and beautiful scenery. It is also close to the forest park, with lush vegetation and fresh and pleasant air. Whether strolling along the river or going deep into the forest to breathe oxygen, you can get close to nature and relax. Looking forward to seeing you next time and continue to bring you a wonderful stay experience!
Nanmianxinsuana
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Solo traveller
14 review
10/10
Outstanding
Posted on Mar 27, 2025
The luckiest thing about this trip is that I chose this hotel! From the moment I stepped into the lobby, the staff member Wang Yanxia was warm and considerate. She quickly checked me in and recommended nearby delicacies. The room was clean and tidy, the bedding was soft and comfortable, and I had a good night's sleep. The breakfast was rich and varied. The location is also great, and it is convenient for travel. I highly recommend it!
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Response from Property: Dear guest, hello! We are very happy to see your comments. It is our great honor to be the lucky choice for your trip! Thank you especially for your recognition of the service of the hotel staff. We have conveyed your praise to her, and she is very encouraged. Our hotel is located on the side of Diannong River in Yinchuan Cultural City, and the surrounding scenery and leisure places are very rich. Next to the urban green lung forest park, it is pleasant to take a walk and enjoy the scenery; the Phoenix Fantasy City next to it is a super hot Internet celebrity check-in place. When night falls, the immersive performances and fountain performances are wonderful and should not be missed. To the east of the hotel is CCpark Square, and to the west is Fuzhou Street North and South Lanes, where delicious food gathers to easily satisfy your taste buds. As you mentioned, the hotel staff recommends you the surrounding food, and I hope that those delicacies will also add a lot of fun to your journey. We are very pleased that the room you stayed in is clean and tidy, and the bedding is soft and comfortable, which can make you sleep well all night. The overall environment design of the hotel is to provide you with a comfortable and relaxing space. The whole hotel is dominated by white, with traditional gray and black and natural wood colors. There are no luxurious materials and too many decorations. It is simple and bright, giving you a friendly and stress-free feeling, and looking forward to bringing you a unique stay experience. The hotel's breakfast is rich and varied, hoping to start a vibrant day for you, and the superior geographical location is convenient for your travel. Thank you again for your strong recommendation, and I look forward to having the opportunity to serve you in the future. May every trip of yours be filled with beauty!
Guest User
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Solo traveller
21 review
10/10
Outstanding
Posted on Mar 27, 2025
The facilities are complete, clean and sanitary. The aromatherapy in the room is very warm and helps with sleep.
There is a short-term construction at the entrance for half a month. The front desk will inform you of the entry and exit routes in advance.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your praise for the hotel! Your satisfaction is our greatest achievement. I am glad that our complete supporting facilities, spotless environment, and warm and sleep-inducing aromatherapy are the key to our efforts to create a comfortable living experience for every guest. At present, the Cultural City is fully upgrading and renovating as a whole. It will soon become a super popular online celebrity check-in place. Next time you come, there will be a new surprise. We apologize for the inconvenience caused to you during the construction period. To facilitate your smooth arrival, there are two routes for you to choose from: you can walk in from Beijing Middle Road and easily arrive according to the warm tips along the way; if you want to go directly, you can also go unimpeded from Shanghai West Road. The front desk will also answer your questions at any time! In addition, we hope to create a more unique experience for you. The room is equipped with Xiaoai voice intelligent service, which can meet your various needs with just a word; there is also a King Koil mattress, which fits the body curve and allows you to relax deeply; there is also a good agarwood, the fragrance lingers, creating a quiet atmosphere for you. Looking forward to your visit again, we will definitely welcome you with more perfect service!
Guest User
Luxury Quality Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Business traveller
6 review
10/10
Outstanding
Posted on Mar 24, 2025
Facilities: The room facilities are very complete, Xiao Ai is very convenient
Hygiene: Clean and tidy, no odor, very good
Service: Xiao Yang and Xiao Chen at the front desk have very good service attitude, and the stay experience is very good!
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are full of joy and gratitude to see your detailed and heartwarming evaluation! In terms of facilities, we have been working hard to create a "home-like convenient" living environment for everyone, equipped with complete facilities and equipment, hoping that you can find a familiar sense of life whether you are on a business trip or a leisure vacation. I am very happy that Xiao Ai brings you a convenient experience. It is like your exclusive assistant in the hotel, ready to be called at any time. Hygiene is our top priority. Our housekeeping team upholds high standards and cleans every corner carefully, just to provide you with a spotless, fresh and pleasant living space, so that you can live safely and at ease. Xiao Yang and Xiao Chen at the front desk must be very happy to receive your praise, and they strive to solve problems for every guest with enthusiasm and professionalism. Your satisfaction is our greatest motivation to move forward. If you have travel plans in the future, whether you need to recommend local special attractions or have special accommodation needs, please feel free to tell us. We can't wait to meet you again, and wish you all the best in the future, peace and joy!
Guest User
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Business traveller
2 review
10/10
Outstanding
Posted on Mar 23, 2025
The room facilities are very complete, clean and tidy, the service is also very considerate, Xiao Yang and Xiao Hai at the front desk have sweet smiles and patience. The location is excellent and I will come back next time I come to Yinchuan! w
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Response from Property: Dear guest, hello! We are very happy to see your good comments, and we are very grateful for your love and recognition of our hotel! Your detailed evaluation, every word touched our hearts. Thank you for recognizing the service of the front desk staff. They have always used the most sincere smile and full patience, looking forward to serving every distinguished guest like you, and will continue to do so in the future! As you mentioned, the hotel is in a very advantageous location, located on the side of Diannong River in Yinchuan Cultural City, adjacent to the Urban Green Lung Forest Park. Not only is it convenient to travel, but there are also shopping and dining options around, and you can go to the park for a walk and relax in your spare time. We have been committed to creating a comfortable living environment for our guests, with complete room facilities, clean and tidy, just hoping to make you feel "at home" when you are away. Since you have made an appointment to come again next time, we will definitely not let you down! Next time you come to Yinchuan, whether it is room layout or travel suggestions, we will help you arrange it properly, and look forward to meeting you again!
Guest User
Cozy Business Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Business traveller
2 review
10/10
Outstanding
Posted on Mar 23, 2025
The hotel is strategically located near the city center and has convenient transportation. It is very convenient for both business and sightseeing. There are also many shopping and dining options around, and the living facilities are complete. Across the road from the hotel is the forest park, where you can take a walk in your spare time and play with your children. It is really a very good choice. Xiaohai, the front desk clerk, greets you every day, which makes you feel very happy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are delighted and grateful to see your detailed and heartwarming comments! Thank you for your recognition of the hotel's location and service. Our hotel is located on the side of Diannong River in Yinchuan Cultural City, adjacent to the "Urban Green Lung" Forest Park. As you said, it is very suitable for leisure time to go for a walk or walk with your baby. Moreover, Phoenix Fantasy City is already a popular place for Internet celebrities to check in. When night falls, immersive performances and fountain performances bring a shocking and romantic audio-visual feast. CCpark Square in the east and the North and South Lanes of Fuzhou Street in the west bring together local delicacies and rich shopping options, providing all-round convenience for your travel. The design of the hotel incorporates our intentions, abandoning luxury and complexity, with white as the main tone, matching traditional gray and black and natural wood colors, creating a simple, bright, warm and comfortable space, hoping that you can completely relax here. We are very happy that Xiaohai can bring you a good mood, which is also the driving force of our service. Looking forward to meeting you again and creating a more unforgettable stay experience for you!
Qibang
Luxury Quality Double Bed Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Feb 2025
Family
17 review
10/10
Outstanding
Posted on Mar 10, 2025
The hotel staff were very polite and courteous, and were very friendly when asking questions. Ma Haiying, the front desk staff, took the initiative to help us take a taxi to the Western Xia Royal Tombs and other tourist attractions. Thank you very much. The hotel is located in Yinchuan Cultural City. There is a bus stop on the roadside, which is convenient for getting to Yinchuan Railway Station. It only costs one yuan to get on the bus within the city, and it is only one yuan for any seat. It is very convenient to go to Yuhuang Tower and Drum Tower in the ancient city area to eat mutton soup, shabu-shabu mutton hotpot and Hui food. Worth staying again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your high evaluation of our hotel! Your detailed praise is like the warm sunshine in spring, warming the hearts of every one of our employees. We are honored to receive your recognition. Thank you for your recognition of the front desk staff, she will definitely be encouraged to continue to greet every guest with caring service. We are sincerely happy that the hotel has a superior transportation location to help you travel in Yinchuan, taste the special food, and experience the regional customs. We look forward to your stay again, we will prepare more warm service, and continue the wonderful journey!
繁星下的波動
Cozy Business Twin Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Dec 29, 2024
Zero disappointment throughout the whole process, the hotel location is excellent, close to the train station, and where to play is close, the environment is very comfortable and elegant, beautiful views, waiters from the front desk to cleaning the room laundry, all full marks, service in place, good attitude, fast speed, hotel lobby and candy tea. The front desk lady also gave me two cups of eight-treasure tea when I checked out. Although I may not drink it, it really felt warm in the cold winter.
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6/9
Response from Property: Dear guest, hello! I am grateful to you for writing to me. Your praise is like a shining star that illuminates our way forward. Fortunately, the location of the hotel adds convenience to you, the elegant environment wins your favor, and the warm service wins your heart. A cup of eight-treasure tea may warm you up for a moment in the cold winter, just as your kind words are endless encouragement to us. In the long journey ahead, I hope you will encounter beautiful things and fulfill your wishes. This store is always open, waiting for you to return, to continue the warm and long-lasting love, and to paint a chapter of peaceful years together.
Guest User
Cozy Business Twin Room With Smart Voice Control, King Koil Mattress, And Humidifier
Stayed in Nov 2024
Couple
20 review
10/10
Outstanding
Posted on Dec 23, 2024
The room is large and high, with a modern decoration style, comfortable rooms, convenient transportation, warm service, and freshly cooked pumpkin porridge, honey water, hot milk, etc. every night. It is different every day, and any problems can be solved immediately. It is highly cost-effective and recommended.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your praise is like a beam of light, illuminating every corner of our hotel! Let you enjoy the comfort in the spacious and modern room, travel without worries with the blessing of convenient transportation, and be warmed by our enthusiastic service and various night drinks, that is the goal we have been thinking about. Your recommendation is the greatest compliment to us, we will continue to maintain this intention, and look forward to meeting you again in the future and writing more beautiful chapters!