Anonymous User
December 26, 2023
Ctrip had booked the hotel several days in advance, but the front desk could not check the reservation that night. It was very cold and I waited at the hotel for more than ten minutes to check in. Finally, I muttered that the room showed that I had checked in, but I didn't. I didn't know what happened when I checked into the hotel. The hotel didn't confirm with me. I finally arranged a room and asked me to pay a deposit of 300 for check-in. However, Ctrip showed that I was checking in without a deposit. I informed the front desk, but She insisted on collecting it and said that the hotel just needed to charge an additional deposit. When she arrived in the room, there were still cigarette butts left by the previous tenant, and the hygienic condition was worrying... Be cautious... The soundproofing of the room was average...
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