I have always had a good impression of Grand Skylight, so I chose this hotel when I went to Yueyang this time. I really regret it!
1. The most annoying thing is the cleanliness of the room! The sanitation of our four rooms is very poor. The stains on the sofa and bathroom glass are visible to the naked eye, and the carpet is also dirty. The bedding is hard, the smell of disinfectant is strong, the dust is flying, and one side of the mattress has collapsed. When I woke up the next morning, my child (7 months) had two dry skins on his legs, which I didn't care about. Then more and more visible to the naked eye, went to the hospital yesterday, the doctor said it was ringworm caused by bacteria, and asked if we had been in contact with unclean environment. I recalled that there was really nothing else but this hotel, and it was indeed ringworm that got up the next morning.
2. There are 603 yuan consumption coupons for two rooms in the brand festival. We originally had three rooms, so we bought one first, and then booked a room with Ctrip. Later, we added another room, so we bought another one, and was told that it was unusable, and a 10% handling fee would be deducted for the refund, and it would be refunded within one month. Really outrageous!
3. The underground garage is very chaotic, there are no signs, there are many cars and narrow lanes, and they are parked everywhere. I called the switchboard to ask how to park the car, but the switchboard kept replying that the security guard should call me back.
4. There are eight people staying, and the information of eight people has been submitted, but I don't know if it is a mistake at the front desk or what, there are only seven information, so one person does not have breakfast. Although it was sent to the room after I complained, the experience was very poor!
Original TextTranslation provided by Google