Holiday Inn Baijing

The hotel with the worst living experience, not one of them. I said on the phone that I would leave the house on the night of the 21st. After I went there, I found that the front desk of the hotel had changed people. I didn’t know to leave the house on the 21st. Then, the story came. First of all, the front desk service attitude of the hotel on duty on the 19th is extremely poor, and the staff on duty on the 18th did not hand over the work. Obviously, there is an unclear state of the customer's online orders. I explained it several times, and I said you ask you 18 The staff on duty on No. 21, the house on No. 21 was reserved for me. As a result, the staff on duty was messy and didn’t listen to what I was talking about. I asked the staff on duty on No. 18 and moved out at night on the 21st. Excuse me, you can't call to verify the details of the 18th front desk. In short, the staff on duty at the front desk of the hotel on the 19th has a very poor attitude, answering the wrong questions, being arrogant, arrogant, and lacking patience. They only output their own words in communication and do not listen to what customers are saying. The handover work is unclear and will not solve the problem. Compared with the customer service on duty on the 18th, the customer service on the 18th speaks softly and rationally, and the conversation is comfortable. It is hoped that the hotel will form an assessment mechanism and conduct vocational education for similar customer service on the 19th, so as not to cause discomfort to the customers' stomachs in the future. I think the service level of a hotel is reflected in the tight availability.

The sound insulation is too bad, I didn't fall asleep all night

酒店環境乾淨整潔，設施齊全，服務很周到，衞生很乾凈，周邊出行方便，很棒。位置優越交通便利，酒店設施齊全，房間乾淨整潔，住得很舒服。前台人員服務都很好，很主動，熱情。個人覺得性價比蠻高。

酒店環境挺好的，衞生也乾淨，進門辦理住宿，前台服務人員態度很親戚，讓人很舒服，房間裏設施齊全，床墊舒服，客房人員態度也好，第一次住這家酒店，體驗還不錯，可以推薦一下。

雙床房又大又乾淨 衞生收拾得很整潔 而且前台服務態度也好 隔音也挺不錯的 設施齊全 鏡子又大又清楚 出門前整理衣服很方便

感覺都沒有打掃一樣床上地上衞生間都有頭髮

一直在這個住，衞生有點小毛病，前台及時整理，酒店挺好

房間乾淨衞生服務周到值得推薦給大家；

服務態度好，房間乾淨整潔，就是沒有電梯