Zhangjiajie Xijian Inn (Wulingyuan Mark Store)

Zhangjiajie Xijian Inn (Wulingyuan Mark Store) Reviews

Zhangjiajie Xijian Inn (Wulingyuan Mark Store)

60 meters southeast of the intersection of Junyu Road and Tuofeng Road, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie Xijian Inn (Wulingyuan Mark Store)
Zhangjiajie Xijian Inn (Wulingyuan Mark Store)Zhangjiajie Xijian Inn (Wulingyuan Mark Store)Zhangjiajie Xijian Inn (Wulingyuan Mark Store)
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Guest Reviews of Zhangjiajie Xijian Inn (Wulingyuan Mark Store)

9.5/10
Outstanding
1067 review
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(1067)
Positive reviews(1058)
Reviews with photos/video(527)
Friendly staff(198)
Close to scenic area(135)
Large rooms(108)
Convenient for shopping(63)
Good sound insulation(21)
Offers pick-up/drop-offs(14)
Many dining options(12)
Has facilities for children(6)
Negative reviews(9)
Leorae
No B Moutian Double Room
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 13, 2025
The room was clean and the staff were so nice and helpful. They patiently explained the best route to take to explore Zhangjiajie National Forest Park in 2 days without a guide and the instructions were really easy to follow. They can also book tickets with discounts. Note: Cable Car and Bailong Elevator tickets do not offer discounted passes to foreigners so the staff can help you book those tickets to get a discount. They also helped us do our laundry for free. The location is great. It is very close to the East Entrance of Zhangjiajie National Forest Park. There are many shops and restaurants nearby. At night there are street vendors open a block away with local food to try. There is an all-you-can-eat simple breakfast restaurant a block away for only 15 RMB per person and the food was decent and filling.
Response from Property: Thank you very much for your good review! The inn is 300 meters away from Wujiayu Gate (East Gate). The room is super large, the bedding is comfortable, clean and tidy. The supplies are of good quality, close to the scenic spot, and provide travel route planning services and purchase of discounted tickets and performance tickets, etc. It is really worth it. You not only booked a room, but also a super value travel butler service experience. I look forward to your visit again and wish you a happy life
CLARA
Xile Scenic Comfort Twin Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Jun 25, 2025
its just 8mins walk to the zhangjiajie national park. the guy at the counter help us to arrange the route and buy us the ticket in advance. very helpful.
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
Anonymous User
Xirong Spacious Family Suite
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 7, 2025
A good place, 8 minutes walk to zhangjiajie national park east gate. Surrounded by a lot of mini market, restaurant, which is really convenient. The receptionist will explain how to get around zhangjiajie. They also offer to help you to buy the zhangjiajie national park tickets with good price, I don't know how much, since I've bought and can't cancel
Response from Property: Dear Valued Guest, Thank you SO MUCH for your radiant review! 🌟 We're thrilled you loved our route tips for Zhangjiajie's breathtaking views – sharing local secrets is our passion! 😊 Your kind words about the spacious rooms, clean facilities, and prime location (with all those yummy food spots nearby 🥟) truly warm our hearts. Nothing makes us happier than being your "problem-solver" during the trip! Your wish for our success is the ultimate motivation. Wishing YOU endless adventures filled with kindness wherever you go! 🚀 Can't wait to welcome you back for more mountain magic!
Okta Viani
Xiyue Mountain-View King Room (Double Bed)
Stayed in Mar 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Apr 7, 2025
Best service👍💯 for the owner. The owner give more information about how rute to walk when we go to Zhangjiajie National Park. Good rute & beautiful view. Thanks for him. The owner is very kind & nice, helps whatever we need. Good location hotel, big room, clean room & toilet. Hotel in front of street food & restauran also mini market. Success for Owner.
Response from Property: Dear Valued Guest, Thank you SO MUCH for your radiant review! 🌟 We're thrilled you loved our route tips for Zhangjiajie's breathtaking views – sharing local secrets is our passion! 😊 Your kind words about the spacious rooms, clean facilities, and prime location (with all those yummy food spots nearby 🥟) truly warm our hearts. Nothing makes us happier than being your "problem-solver" during the trip! Your wish for our success is the ultimate motivation. Wishing YOU endless adventures filled with kindness wherever you go! 🚀 Can't wait to welcome you back for more mountain magic!
Guest User
No B Moutian Double Room
Stayed in Aug 2025
Travelling with friends
15 review
8.5/10
Very Good
Posted on Sep 17, 2025
We stayed at this Inn for 2 nights, but after that we added up 1 more day. The male boss was good enough to help buy the entrance tickets with discounted prices. The room itself was big enough, and facing the roadside. So it will be a little noisy during daytime and night time of the night market down stairs. This Inn was walking distance to the ticket entrance at Wulingyuan and about 600m to the bus central. So it made this convenient for us. Nearby there were shops and eateries. Night market just down stairs. It is recommended for those who want to visit Wulingyuan.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Guest User
Xiyue Mountain-View King Room (Double Bed)
Stayed in Feb 2025
Couple
10 review
10/10
Outstanding
Posted on Mar 17, 2025
We really enjoyed our stay! Staff was extremely kind and helpful: they helped us book tickets for Zhangjiajie National park, find a restaurant, and arranged a taxi for us. Clean room, available laundry utilities, very friendly and patient staff and great location. Personally, we would have liked a shower curtain (to keep the entire bathroom from getting wet) and a softer mattress, but we loved the electronic heater. Would very much recommend!
Response from Property: Thank you so much for taking the time to share your feedback and for recommending our hotel! We’re thrilled to hear you enjoyed your stay and that our team’s kindness, assistance with bookings, and location made your experience memorable. Ensuring our guests feel welcomed and supported is always our priority, so your kind words truly mean a lot to us. It was a pleasure hosting you, and we’d be delighted to welcome you back anytime! If your travels bring you to the area again, don’t hesitate to reach out—we’ll ensure your next stay is even more comfortable.
Anna Roelien
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jul 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Sep 1, 2025
The location of this place was great! Just 4 minutes walking to the east entrance. Staff was super friendly and helped me with my suitcases and with figuring out a route for the national park. I was also able to buy the tickets through with a discount. Beds are quite hard, but still had a good night of sleep.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Guest User
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jan 2025
Family
7 review
10/10
Outstanding
Posted on Feb 14, 2025
The staff were the nicest and most helpful I’ve meet in a hotel, helped us plan our incredibly ambicious and crazy trip to Zhangjiajie Forest Park and T-Mountain in one dau, kept our luggage for us, always answered our questions with very good english. The room was excelent and the bed was the best one that we had in China. Overall I think this is the best out of all the hotels (8 jn total) we went to, and it was also super cheap. 10/10!
Response from Property: Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that our team could help make your trip to Zhangjiajie and Tianmen Mountain unforgettable. It’s great to know you loved the room and found our service exceptional. Your 10/10 rating means the world to us! We hope to welcome you back soon. Safe travels!
CharlieBell96
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jun 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Jul 28, 2025
I stayed here an extra night after discussing with the owner and transferred rooms with the staff helping move the bags as I was out early in the morning before it was possible to do so, really appreciated it!
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Guest User
Xile Scenic Comfort Twin Room
Stayed in Jun 2025
Family
8 review
9.5/10
Amazing
Posted on Aug 18, 2025
Great family running the inn, very knowledgable and helpful regarding the local attractions. Super close to the entrance to Zhangjiajie National park and close to buses to ZJJ and the Grand Canyon. Very convenient! Local food stalls open up on the street and is very lively and there is great food too.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Khamthong
No B Moutian Double Room
Stayed in Mar 2025
Other
3 review
9.5/10
Amazing
Posted on Apr 21, 2025
I recommend staying here.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快！
Anonymous User
Xile Scenic Comfort Twin Room
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Dec 4, 2024
Nearby to zhangjiajie forest. Simple stay. Good location with restaurant and night market just below the stay.
Response from Property: Thank you for your praise! Our inn is really good value for money in this area. The rooms are super large, the bedding is comfortable, clean and tidy. The supplies are of good quality, close to the scenic spot, and we provide travel route planning services and purchase discounted tickets and performance tickets, etc. It is really very worthwhile. You not only booked a room, but also had a super value travel butler service experience. I look forward to your visit again and wish you a happy life!
Jedrzejczyk
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 9, 2025
Very clean place, friendly staff and great location. Help with tickets from the owner.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Fabio
Xile Scenic Comfort Twin Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 28, 2025
We had a great time. The owners were very generous and friendly.
Response from Property: 非常感謝您的好評！客棧步行到吳家裕標誌門（東門）300米，房間超大、床品舒適、乾淨衞生整齊，一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等，真的非常超值。您不僅僅是訂了一間房，同時還是一次超值旅遊管家式服務體驗，期待您的再次光臨，祝您生活愉快
Faith Waller
Xiyue Mountain-View King Room (Double Bed)
Stayed in Mar 2025
Couple
2 review
8.0/10
Very Good
Posted on Apr 21, 2025
The room was clean but basic. The location was excellent. It is within walking distance to the national park. There are plenty of shops and restaurants all around, and a night market right in front of the hotel.  Very nice tourist area. The breakfast is at a restaurant an across the street. It is all Asian food. We upgraded to the king bedroom, but was disappointed that it was on the 5th floor and there’s no elevator. The bed was larger than a US king bed. The con was that it was very hard mattress and the whole bed moves when someone rolls over.
Response from Property: Thank you for your feedback! We’re glad you enjoyed our prime location and nearby attractions. We apologize for the inconvenience caused by the lack of an elevator and the mattress comfort issues—we’re exploring solutions to improve accessibility and will inspect and adjust the mattress immediately. Your insights help us grow, and we hope to welcome you back for a smoother experience in the future.