Lanting Elegant Restaurant Hotel (Zhangjiajie National Forest Park Sign Store) Reviews
Lanting Elegant Restaurant Hotel (Zhangjiajie National Forest Park Sign Store)
No.121 Keji Road, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Guest Reviews of Lanting Elegant Restaurant Hotel (Zhangjiajie National Forest Park Sign Store)
9.6/10
Excellent
4868 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(4868)
Positive reviews(4834)
Reviews with photos/video(1476)
Friendly front desk staff(401)
Close to scenic area(392)
Loved the view(294)
Tasty food(265)
Perfect for kids(214)
Great swimming pool(79)
Offers pick-up/drop-offs(68)
Negative reviews(34)
Natashika
Elegant Residence Riverside Mountain-View Family Room + Mini Fridge
Stayed in Jun 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Jul 23, 2025
Wonderful hotel. Very conveniently located to the eastern entrance. The staff is always ready to help in any situation. Breakfasts are Chinese, you can eat only noodles and watermelon, there is coffee. There is a washing machine on each floor, on the 6th floor you can dry your laundry. Excellent pool.
StefanieM
Sunshine Room (Double Bed) (Bathtub)
Stayed in Jun 2025
Couple
6 review
10/10
Outstanding
Posted on Jul 15, 2025
⭐️⭐️⭐️⭐️⭐️ A Perfect Stay with Unforgettable Views
Our stay at Lanting Elegant Restaurant Hotel was absolutely flawless. We were pleasantly surprised with a room upgrade, and it completely exceeded our expectations. The room itself was spacious, beautifully designed, and had the most breathtaking views of the Zhangjiajie National Forest Park — waking up to those iconic sandstone pillars felt like a dream.
The location is unbeatable, right by the park entrance, making it so convenient for exploring. The staff were warm, attentive, and made us feel incredibly welcome throughout our stay.
✅ Highlights:
• Stunning upgraded room with floor-to-ceiling views
• Perfect location near the park
• Lovely, peaceful atmosphere after a day of sightseeing
• Thoughtful touches that made our stay feel special
This hotel truly elevated our Zhangjiajie experience. We wouldn’t hesitate to stay here again and highly recommend it to anyone visiting the area.
6/7
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】非常感謝您選擇入住蘭亭酒店,並分享如此用心的點評!我們非常高興得知您對升級後的客房、壯麗的景觀以及酒店的地理位置感到滿意。能讓您在張家界的旅程中留下美好回憶,是我們最大的榮幸。您的認可,尤其是對我們團隊服務的讚賞,讓我們倍感鼓舞。我們一直致力於為每位客人提供温馨舒適的入住體驗,而您的滿意就是對我們最好的肯定。期待您下次再來張家界時,能再次選擇我們,讓我們有機會為您帶來更多驚喜!祝您旅途愉快,期待與您重逢!
Anonymous User
Elegant Residence Superior Twin Room
Stayed in Jun 2025
Couple
5 review
8.0/10
Very Good
Posted on Jul 12, 2025
Got upgraded to the river view which is better instead of just viewing the trees.
Very convenient location, walking distance to the wulingyuan, eateries and little convenient store just downstairs.
Self paid airport/Station transfer booking service available.
Home cooked local breakfast daily - comfort food just what we need: mantou, porridge, noodles, coffee, soya bean.
Cleanliness can be improved, less stains and hair around the room (beddings and bathroom), less cobwebs and trapped dust.
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】好的呢,已經看到您的建議咯,已經跟客房部門傳達到位,多多加強管理檢查到位,特別是小細節方面。
Guest User
Elegant Residence Superior Twin Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel is located right in the heart of the little mountain town and is very close to a bunch of food places and shops, as well as the entrance to the national park. The staff was extremely helpful and hospitable, booked us park passes and told us where to go and were very easy to communicate with. The room had a gorgeous river and mountain view and very nice facilities in the hotel overall. We would come back!
Response from Property: 【免費規劃講解路線、贈送地圖、代訂門票】親愛的客人您好!十分感謝您入住酒店,並給予我們好評!酒店由專業設計師團隊精心打造,我們遵循簡約、時尚輕奢舒適風格,希望您提供一個自在、放鬆的居停空間。使您在這裏得到休憩、充電獲得心靈上的放鬆與人生感悟的共鳴。期待您的再次光臨、祝您萬事如意!
xy
Elegant Residence Superior Twin Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 18, 2025
Service was exceptionally remarkable with them going the extra mile everytime, we felt very welcomed throughout our whole stay. On the day of our stay, our flight was delayed and they checked up on us. When we were leaving it was raining heavily and they helped us with our luggages and sheltered us from the rain. Location was a stone’s throw away from ZJJ national forest park, 10 mins by foot and 4 mins by car. They will also offer to help you book tickets/transport to ensure the best prices as ZJJ is known for tourist traps.
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】是的呢 我們是管家式服務,從您下酒店訂單之後我們在當天24小時之內會跟您聯繫,加您微信,有任何需要都可以隨時跟我們電話或微信溝通哦,您需要的話,我們管家小姐姐小哥哥們都會為您提前規劃遊玩行程,代訂優惠門票,預約導遊,包車,推薦美食等哦,即使您還沒訂酒店,也沒有在我們家住,這些都沒關係,都可以隨時諮詢我們喲,我們定會耐心為您解答,有問必答,有求必應呀,衹要您需要我們,我們便隨時都在,我們就是你們來張家界的最親愛的家人朋友一樣呀,有事儘管找我們,找蘭亭哈
Chin Hee
Elegant Residence Superior Twin Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 19, 2025
The hotel is within walking distance away from Zhangjiajie National Park East Entrance. The stream is just at the doorstep. Pick a shallow spot for some water splashing activities with the children. The hotel staff is helpful and friendly. Contacted me after I booked the room via WeChat. Helped me purchased Zhangjiajie National Park, Grand Canyon, and Tianmen mountain tickets at a cheaper price. The helpful staff also helped me plan my itinerary and trekking route that is less taxing on the knees for my elderly mother. It ended up that the staff recommended that I should stay one night less at their Lanting hotel after they reorganised my itinerary to spend a night at Furong Town (that I had originally planned for a day trip only). The staff said that having more time at Furong is more relaxing and we could enjoy the night view and performances. The hotel staff provide a discount number that we could quote if we dine at 12 restaurants nearby to enjoy the discounted price. I am very impressed by Lanting's professionalism and service. I highly recommend this hotel if you are visiting Zhangjiajie.
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】用心感受每個瞬間,漫步走向更好~~感謝您對我們細心及真誠的評價,能感覺到您體驗的很細微很全面,能讓您滿意我們也很開心,蘭亭開業到現在已有2年多的時間,我們一直致力於讓每位到來的客人住的放心及滿意,更保持初心。再次感謝您的厚愛哦,歡迎您和家人下次隨時再來這裏。祝旅途順利,玩的開心呀
Anonymous User
Elegant Residence Superior Twin Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 16, 2025
This place is cool! It's quite close to Wulingyuan entrance, just a 10-minute walk, nearby the river. The staffs are really friendly and helpful, giving us tips on hiking Zhangjiajie and directions. They even sell tickets for the cable car and Bailong elevator, which we bought. Plus, they offer foot spa services and gave us a discount! They also have one washing machine at each floor, free to use.
Response from Property: [Free route planning and explanation, free maps, discounted ticket booking] Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the Lanting family, especially the cute housekeepers! "Get along like family and friends" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service, and a relaxing environment.
Shun Ching
Honeymoon Room - Near River (Double Bed) (Bathtub)
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 11, 2025
Room design is special with the bath tub next to the window with the river view.
The breakfast not much choice but so far so good.
The location is nice, next to the river and walking distance to to National Park entrance.
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】雲是絢麗的,雨是透明的,風是執着的,月是深情的,思是纏綿的,愛是永恆的,星是燦爛的,您是難忘的。我們擁有寬大而舒適的房間,獨一無二的地理位置優勢,朋友家人般的管家式服務等,期待您感受獨一無二的入住氛圍。希望您看到的我們不僅僅是一家酒店,更是您來張家界的港灣,。期待您和家人再來~
Hotel contacted us after booking and helped us arrange our itineraries through WeChat. They also helped us buy our tickets. We were allowed to check in early as our rooms were ready, which we appreciated. The room was very nice and clean. Unrelated to the hotel itself, I would recommend against booking tickets for Zhangjiajie attractions in advance (even though there is a discount) as the weather is unpredictable and you don't want to be stuck going to see a sea of fog because you've already paid. There is a laundry machine available but it was almost always being used. There is also a convenience store, restaurant, and massage place all under the same management and right next door. The breakfast was pretty good and options changed between the two days we were there for.
Response from Property: [Free route planning and explanation, free maps, discounted ticket booking] Dear friend, thank you for your "rainbow fart" attack! Our hearts are as surging as the sea of clouds in Zhangjiajie~ Helping to arrange the itinerary and check in early are small cases. After all, our main feature is to be "caring"! However, the ticket problem you complained about is simply a "clear-headed" statement. Although the sea of fog is beautiful, we understand the pain of being controlled by the weather! As for the washing machine being "requisitioned", it may be necessary to wait during peak hours, even if there is one on each floor. It is recommended that you tell us next time that when you go out to play during the day, we will wash and dry it for you and put it in the room, and you can wear it when you come back at night. This perfectly solves the possibility of waiting during peak hours. I look forward to your next visit to unlock more surprises. Let's make an appointment for a sunny day to see the mountains together instead of the fog~
Stayed for 3 nights for our visit around zhangjiajie.
Definitely a must stay if you're visiting here.
Here's why:
Best hotel staff, impeccable service and great hospitality. Planned our tour around all the attractions to fit into our tight schedule, and booked our tickets beforehand. Also provided us with restaurant recommendations anytime during the day. Lastly, arranged transportation and requested driver to go fast but safe as we're running late for train, which we managed to make it. Kudos to them!
Not to forget, the amazing view from hotel and mere 10 minutes walk to east gate.
Thanks Lanting for the wonderful memories !
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】感謝您滿分的五星好評,您的一句讚揚、一絲滿意、一份欣賞都是對我們至上的鼓勵,希望成為您出門在外的首選~為了給您一個完美的住宿體驗,蘭亭從不停止腳步。還是熟悉的味道,還是熟悉的人,温馨,舒適的家,靜候您的下次光臨哦~,期待每次之旅都能給您不一樣的入住體驗!
CHEN HOCK CHARLIE
Elegant Residence Superior Twin Room
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on May 29, 2025
Excellent location. Nice clean rooms.
Staff are super friendly and helpful.
Our room has superb views. Very near to entrance of the park.
Response from Property: 【免費規劃講解路線、贈送地圖、代訂優惠門票】您的圖片就是最好的説明,河邊左邊最亮眼的那個仔就是我們啦,,是不是一樣望去足顯眼,哈哈哈哈,歡迎家人下次隨時再來哦,祝您幸福美滿,健康開樂,永遠發大財喲
Guest User
Elegant Residence Superior Twin Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 19, 2025
Perfect location, just in front of a river with amazing view, staff are the most kind and helpful, they helped us to book all the activities and were super patient explaining everything we needed to know. Very nice and clean room, laundry room also available
Response from Property: [Free route planning and explanation, free maps, discounted ticket booking] Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the Lanting family, especially the cute housekeepers! "Get along like family and friends" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service, and a relaxing environment.
M
Elegant Residence Superior Twin Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 12, 2025
great location, very close to the east gate of national park, yet it's quiet as it's separated by a river
Response from Property: [Free route planning, map, ticket booking] Your satisfaction is our heart. Thank you for your good comments. We are happy that you are happy. We aim to provide you with the best service and the most comfortable experience. We are sincere and customers can be satisfied. I hope you can come again. We are waiting for you~
LauraZ
Elegant Residence Riverside Mountain-View Family Room + Mini Fridge
Stayed in Apr 2025
Travelling with friends
1 review
9.0/10
Great
Posted on May 13, 2025
The hotel room was great, with everything we needed and comfortable beds. The location is good, overlooking the mountains and river, making it quiet and relaxing. Unfortunately, the pool wasn’t open yet, so I can’t comment on the amenities. The only downside was breakfast, which had limited options and terrible coffee and tea. However, the staff were very helpful and friendly. I would definitely stay at this hotel again.
Response from Property: [Free route planning, map, ticket booking] The swimming pool is outdoor spring water, not the kind of constant temperature. It can only be opened and used normally in July and August when the weather is very hot. Even if it is open now, the water is very cold and you can't swim. For breakfast, we mainly serve Chinese food, supplemented by Western food. Thank you very much for your feedback. We will give more feedback to the boss and add more Western food elements to provide more choices for friends abroad. Thank you again for your affirmation and recommendation. Welcome to come again next time. I wish you and your family a happy journey, have fun, and have a good trip.
Madalena Jesus
Elegant Residence Superior Double Bed Room
Stayed in Mar 2025
Couple
3 review
8.5/10
Very Good
Posted on May 3, 2025
We loved our stay in lanting elegant hotel, the room was super nice (specially shower pressure, bed, and light system!) and the location was perfect!
10 minutes walking until the east side gate with a beautiful river in the way. The negative aspects were the breakfast, only Chinese food, and the massage (don’t go for full body massage, it’s expensive and horrible experience). The staff barely speaks english. But in general, I would recommend this hotel :)
Response from Property: [Free route planning, map, ticket booking] Thank you friends for your recognition and suggestions. We will pay more attention to and improve your suggestions. After the improvement of breakfast, some Western elements have been added, such as bread, coffee, salad, etc. The massage shop next to us is contracted out, but all the packages are clearly marked with prices, 58 68 88 108, etc. There are all kinds of prices. It is recommended that if you think it is expensive next time, you should think carefully before making a choice. Almost half of our housekeepers can speak English. Even if English is not very fluent, it is very convenient to communicate with a translator. Finally, thank you again for your recommendation and likes. You and your family are welcome to come again next time.