Zhuhai Jiayue Hotel (Gongbei Port Zhuhai Station Store) Reviews

Response from Property: 感謝您的支持與厚愛，我們一直努力提升自己，希望每一位客人入住即有回家的感覺，為每一位住客帶來舒適輕鬆的入住體驗，期待我們再次相遇哦！

Response from Property: Dear customer, first of all, I am very sorry that I cannot satisfy you. If you are not satisfied with the cleanliness of the room, you will not ask to extend your stay the next day. It cannot be because we did not give you the price you wanted. The platform will give us Bad review? I am wronged. When you check in, we have set up a one-on-one service group. If you have any questions, you can contact us at any time. We will reply and solve it as soon as possible. During your stay, we will not provide you with the facilities in the room. We were consulted before using it, but we did not express any dissatisfaction with the cleanliness of the room or the bedding. The next day, we asked if we could get a discount for extending our stay because the prices on Fridays and Saturdays would be more expensive than usual, and you asked for a discount on Thursdays. I want to extend your stay at a preferential price, but I can’t do that, [bitter] [bitter]. All bedding and bath towels in Jiayue Hotel are cleaned and disinfected by a professional laundry company before being sent back. Cleaning staff must undergo professional training before they can take up the job. After the room is cleaned, the hotel front desk, quality inspection and other departments need to check the room to confirm that there are no problems. Only then will we arrange for customers to check in. Regarding the problems you mentioned, we will correct them if they exist, and reinforce them if they do not. I wish you a happy life!

Response from Property: Dear customer, hello, I am very sorry that you are so dissatisfied after checking in. When we contacted you, we told you that we were an apartment hotel. If you felt it was not suitable at the time, you can tell us and we promise that we can. It's fully refundable. It's a Saturday during the summer vacation when you check in. The price of 3 beds in the surrounding area is about 900 yuan. The whole building is fully furnished. Even if the owner installs things, it will be available on Saturdays and Sundays. It’s not allowed, so there can’t be any noise from decoration. If a child cries loudly, we really have no way to avoid it. Families with children all know that even if it’s not a hotel, if the child cries at home, the neighbors next door can hear it. The hotel The disposable items used are all selected by the store manager after repeated screening. Customers who have checked in have said that the quality of our disposable items is very good. We are sorry that we did not meet your standards. The entire building has a total height of more than 60 floors. The apartment hotel is below the 39th floor, but it also has low-rise elevators, mid-rise elevators, and high-rise elevators. There are a total of 6 low-rise elevators. There is no need to wait for a long time. Maybe check-out is a bit slow during high-traffic periods. I'm very sorry. I wish you the best. Have a great life!

Response from Property: Thank you for your support and love. We have been working hard to improve ourselves. We hope that every guest will feel like going home when they check in, and provide every guest with a comfortable and relaxing stay experience. We look forward to seeing you again!

Response from Property: Dear customer, hello, I'm sorry that I couldn't satisfy you. After seeing your evaluation, the leader attached great importance to it and asked about the situation immediately. When you checked in, you said it was at the elevator entrance, and we said we would change your room to another room. , you said no, the room arranged for you is on the 24th floor, and it is not next to the hotel. It is not on the main road. The room uses double-layer soundproof glass, and the windows can be closed normally. You may not use it. After the window is closed, it will not There is sound. We have a separate butler group established for you when checking in. If you have any questions, please contact us as soon as possible! We apologize to you again. We still need to improve our services and proactively solve possible hidden problems for customers! Finally, I wish you a happy life!

Response from Property: Dear guest, thank you for your support. We will continue to work hard and look forward to your next stay.

Response from Property: Dear customer, thank you for your evaluation and support of our store. When our attentive service is recognized by you, it is our happiest moment! We look forward to your next visit to our store!

Response from Property: 親，感謝您的入住及認可，我們一定會繼續努力做到更好，天南地北，親如一家人，我們把每一位客人當成自己的家人，期盼這您再次回家！

Response from Property: 謝謝您的好評呢，最美的事不收留住時光，而是留住記憶，如最初相識的感覺一樣，哪怕一個不經意的笑容，便是我們最懷念的故事，但願時光如初見，您我也如初見！

Response from Property: 非常感謝您選擇我們，也許這就是緣分，讓您和我們有了一場美麗的邂逅。針對您提到的門鎖問題，因為當時門鎖配件並未到貨，這邊我們也第一時間積極處理了，我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。

Response from Property: 感謝您的支持與厚愛，我們一直努力提升自己，希望每一位客人入住即有回家的感覺，為每一位住客帶來舒適輕鬆的入住體驗，期待我們再次相遇哦！

Response from Property: 親，您好，感謝您的5星好評，美麗的時光與您不期而遇，感謝這緣分，我們會倍加珍惜，期盼與您的再次相遇，祝您和家人生活愉快！

Response from Property: 親，感謝您的入住及認可，我們一定會繼續努力做到更好，天南地北，親如一家人，我們把每一位客人當成自己的家人，期盼這您再次回家！