No.107, 53 Youyi Road, China-Pakistan, Tashkurgan, Xinjiang, ChinaView Hotel Details
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Guest Reviews of Cloud Hotel
9.1/10
Good
378 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.8
Service9.2
Cleanliness9.3
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All reviews(378)
Positive reviews(360)
Reviews with photos/video(74)
Convenient parking(48)
Great value for money(39)
Friendly front desk staff(28)
Classy environment(19)
Average sound insulation(14)
Well decorated(12)
Would stay again(7)
Loved the view(5)
Negative reviews(18)
Rafidah3
Standard Room
Stayed in Apr 2025
Travel with friends
3 review
8.0/10
Very Good
Posted on Jun 6, 2025
Opposite Khunjerab post just walk in distance. Suitable for transit hotel. Cleanliness. Good hotel
Response from Property: Thank you for your kind words! We're glad to hear that our hotel, located just a short walk from the Khunjerab Port, served as a clean and convenient transit choice for you. Looking forward to welcoming you again!
Anonymous User
Standard Hotel Room (Special Promotion)
Stayed in Feb 2025
Solo travellers
11 review
10.0/10
Outstanding
Posted on Mar 7, 2025
Amazing hotel and great value for money. Spacious, clean room, a good shower, and right on the main road. It’s a 20 minute walk to the town centre (north), but also 20 minutes to the bus station for Pakistan or Tajikistan (south) if that’s what you’re here for. Generally well located between the two
Response from Property: Dear guest,Thank you so much for your positive review! We're delighted to hear that you had a really comfortable stay. Your kind words about our cost - effectiveness, spacious and clean rooms, as well as the excellent shower facilities, have truly inspired us. We're also glad that you found our location convenient, whether for going out to explore or continuing your journey to Pakistan or Tajikistan. Your feedback is highly valued, and we're looking forward to your next visit for another pleasant accommodation experience!
Ed Law
Standard Room
Stayed in Sep 2024
Family
12 review
9.0/10
Great
Posted on Nov 7, 2024
The facilities and services are above expectations and fabulous.
Response from Property: Thank you very much for choosing to stay at Tashkurgan Cloud Hotel (China Pakistan Friendship Road Branch) and taking the time out of your busy schedule to share your wonderful experience. Thank you very much for giving such a high evaluation of our facilities and services. Your satisfaction is the greatest affirmation and encouragement to us. We have always been committed to providing every guest with an unexpected accommodation experience, and your support and affirmation are very important to us, helping us continuously improve and enhance our service quality. We sincerely hope to have the opportunity to serve you again in the future and look forward to welcoming you again. We wish you a happy life!
Lan.NP
Standard Hotel Room (Special Promotion)
Stayed in Mar 2025
Travel with friends
10 review
8.5/10
Very Good
Posted on Apr 24, 2025
Hotel is at a quiet street, seems no shops nearly
Response from Property: Dear guest:We are delighted that you enjoyed the tranquility here! If you'd like to go shopping, the local stores are just a short drive away. If you need directions, feel free to let us know—we'll be more than happy to assist you!
Guest User
Standard Room
Stayed in Sep 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Oct 15, 2024
Absolutely loved my stay at Cloud Hotel! From the moment I arrived, the staff made me feel incredibly welcome and went above and beyond to ensure my comfort. The room was spacious, clean, and beautifully decorated, with stunning views that took my breath away.
Overall, my experience at Cloud Hotel was exceptional. I can't wait to return and would highly recommend it to anyone looking for a relaxing getaway!
Response from Property: Thank you very much for your affirmation and praise of our hotel. The satisfaction of every guest is the driving force for our continuous progress. We will be committed to providing you with better services and a comfortable accommodation experience. Thank you again for your support and trust. We look forward to your next visit!
Theerawat
Standard Room
Stayed in May 2024
Travel with friends
92 review
7.0/10
Posted on Jun 5, 2024
actually i didn’t stay in this hotel because i can’t find the way go to this place . i ask hotel before one day , but hotel answer me on check in date 12:00 am , so i decided not go
Response from Property: Dear guests: Hello! First of all, thank you for choosing Yunduo Hotel. I am deeply sorry that I failed to satisfy you. Here is an explanation for you. When you asked me two days ago, I told you the specific places to take the bus and apply for the certificate. The next day When you asked me, I also told you that I was driving on the highway, and I sent you the driver’s phone number at twelve o’clock. You said that you still needed to apply for a certificate, which was too troublesome, so you gave up. The check-out time in Xinjiang is two o'clock Beijing time, and the departure time from Kashgar at twelve o'clock is more than enough time!
陳國大
Standard Room
Stayed in Apr 2024
Couples
31 review
10.0/10
Outstanding
Posted on May 22, 2024
perfect location after entry to China from the border. staffs friendly and helpful. free laundry services by yourself. restaurants and shopping nearby. Ks vị trí thuận lợi sau khi nhập cảnh. nhân viên cực nhiệt tình và thân thiện. phòng có đầy đủ thiết bị cần thiết. nhà tắm có quạt sưởi. máy giặt dùng miễn phí (tự phục vụ).
Response from Property: Dear guests: Hello! Thank you very much for your affirmation of the service of Yunduo Hotel. Your evaluation not only makes us feel gratified, but also allows us to understand what aspects we are doing better. Your appreciation is the best encouragement to our front desk staff, and we will work harder to provide quality services. Looking forward to your next visit!
Shuiliangle
Standard Hotel Room (Special Promotion)
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 2, 2025
The location is convenient, about 25 minutes walk to the square. The port office is across the road from the hotel, and the scenery is great. I was very satisfied with the beautiful receptionist at the front desk. She was pretty and had a sweet voice. I give her a thumbs up! Worth staying!
Original TextTranslated by Google
Response from Property: Thank you for choosing Taxkorgan Cloud Hotel. We are honored to receive your recognition! The hotel's good location and beautiful scenery are our advantages. We are very happy to provide convenience for your travel. The colleague at the front desk was very happy to receive your praise. She has been working hard to provide considerate service to every guest. Your praise is the greatest encouragement to her. We look forward to seeing you again next time, and we will definitely bring you a better stay experience!
xxhhhwq
Standard Hotel Room (Special Promotion)
Stayed in Oct 2024
Travel with friends
15 review
10.0/10
Outstanding
Posted on Dec 4, 2024
The facilities are complete, the hot water is very warm, there is an independent water heater, and the room is relatively large. I live on the second floor near the window. I saw snow when I woke up in the morning❄️ It is rare for people from Zhejiang. The hygiene is very good. The Tajik staff cleaned it very cleanly and provided attentive service 🫡
Especially the lady at the front desk was very enthusiastic and recommended nearby delicacies to us. She is a good person!
Original TextTranslated by Google
Response from Property: 【Diffuse oxygen supply facilities】Dear guests, thank you for your praise! Comfortable rooms, pleasant snow views and considerate service are all what we look forward to. Your satisfaction is motivation. We look forward to meeting you again and wish you a pleasant journey!
Anonymous User
Standard Room
Stayed in Sep 2024
Travel with friends
31 review
10.0/10
Outstanding
Posted on Nov 17, 2024
The altitude of Tashi County is more than 3,000 meters. The area around this hotel is not very prosperous, but the hotel is well decorated and there is a large parking space at the door. Entering the room is a surprise. There are disposable towels, the toilet is smart, and the room has a humidifier and an oxygen machine. After the doors and windows were closed, the oxygen released by the oxygen machine made people feel worry-free at high altitudes, and there were no symptoms of altitude sickness throughout the night. The guy at the front desk was friendly and responsive. I will recommend my friends to go again.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed review. Your satisfaction is our greatest honor! We are very pleased to know that even in a place like Tashi County with an altitude of more than 3,000 meters, our hotel can provide you with a comfortable and healthy accommodation environment. Thank you very much for your recognition of our service attitude. We always believe that high-quality service comes from the sincerity and hard work of every employee, and your satisfactory feedback is the greatest encouragement and affirmation to us. We are honored to receive your recommendation and we look forward to having the opportunity to welcome your friends and give them a memorable stay as well. In the future, we will continue to work hard to improve the quality of service and facilities to ensure that every guest can feel the warmth and care of home. Thank you again for your praise and we look forward to your next visit! I wish you a pleasant journey and good health!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
33 review
6.5/10
Posted on Oct 23, 2024
The room is too small and the boxes can only be placed on the floor, which makes it even more crowded. The bathroom does not have dry and wet separation, but there is floor heating.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Taxkorgan Cloud Hotel as your accommodation and taking the time to share your stay experience with us. Your feedback is very important to us and helps us to continuously improve our service quality and facilities. We are very sorry about the problem you mentioned about the small room space and the boxes having to be placed on the floor. We will seriously consider your suggestions and further optimize the room layout and storage space to enhance guests' comfort and convenience. We also attach great importance to the problem of lack of separation of dry and wet areas in the bathroom. We evaluate existing facilities and, where appropriate, make improvements to better meet the needs of our guests. At the same time, we are glad to know that you are satisfied with our floor heating facilities. We will continue to work hard to provide a warm and comfortable accommodation environment. Thank you again for your valuable comments and support! We hope that we will have the opportunity to welcome you again in the future and continue to explore the beautiful scenery of Taxkorgan. I wish you a happy life and look forward to meeting you next time!
Laibixihanmidun
Queen Room
Stayed in Aug 2024
Couples
37 review
8.0/10
Very Good
Posted on Oct 1, 2024
It was the peak tourist season, so I didn't have high requirements, as long as I had a place to stay. I wanted to stay there for a while, but it was sold out, so I had no choice but to change hotels.
Original TextTranslated by Google
6/8
Response from Property: Thank you for leaving a good review for Yunduo Hotel! We are deeply honored. The satisfaction of every customer is the driving force for us to pursue excellent service. We are very happy to hear that you are satisfied with our room and service. We welcome you to visit us again and we look forward to providing you with a better experience.
Mantianxing2018
Standard Room
Stayed in Aug 2024
Travel with friends
54 review
9.2/10
Great
Posted on Sep 18, 2024
This hotel in Taxkorgan is better than expected. The owner upgraded our room for free, which is worth a thumbs up! Easy parking right behind the hotel. It would be even better if there was breakfast!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to review us. Thank you for your recognition and support. We have been committed to providing better services to every guest and creating a warm and sweet home for them. Thank you for your affirmation, which gives us more motivation to do better. Thank you for your feedback. We will discuss this issue. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to seeing you again!
Guest User
Standard Hotel Room (Special Promotion)
Stayed in Jan 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Feb 26, 2025
I give high praise to the hygiene service of this hotel. From the moment you check in, you can feel the hotel's emphasis on cleanliness. The room is tidy and tidy, every corner is spotlessly clean, and the bedding and towels are clean and soft, making people feel very comfortable. In addition, the service attitude of the hotel staff is also very good. They always greet every guest with a smile and respond to guests' needs in a timely manner. Such sanitary services not only improved the accommodation experience, but also made me full of trust and good impression on this hotel. Next time I travel, I will choose this hotel again.
Original TextTranslated by Google
Response from Property: [Opposite to Khunjerab Pass] Dear guests: Hello! We are delighted to see your high evaluation of the sanitary services of our Yunduo Hotel, and sincerely thank you for your recognition and love! Creating a spotless living environment for guests and providing meticulous service has always been our unswerving pursuit. We are very pleased that you can feel our care when you check in. The cleanliness of the room and the cleanliness and softness of the bedding and towels are all the results of our careful preparation, just to give you a comfortable experience. It is our honor to win your praise for our smile and efficient service. Your trust and goodwill are our greatest driving force. We look forward to your choosing us again on your next trip. We will live up to your expectations and continue to optimize to bring you a more intimate stay experience, making every encounter as warm as ever!
Guest User
Cozy Standard Room
Stayed in Dec 2024
Solo travellers
7 review
8.0/10
Very Good
Posted on Feb 10, 2025
The hotel facilities are very complete, and most importantly, the safety factor is relatively high, which should be the point that everyone is most concerned about.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good review! We are honored to receive your recognition of the hotel's complete facilities and high safety factor. Providing guests with rich and complete facilities and creating a safe and secure accommodation environment has always been our unremitting goal. We always believe that only in a safe and worry-free atmosphere can everyone enjoy a comfortable travel experience. We look forward to seeing you again, we will continue to bring you a better experience!