Ibis Budget Zurich City West Reviews

Response from Property: Thank you for sharing your stay! We're pleased to hear you enjoyed the hotel's convenient location, near Tram 4, and easy access to transportation. We're also delighted that you were pleased with the hospitality of the staff and the breakfast. Regarding the lack of a kettle in the room, we have a public kettle in the restaurant on the first floor for your convenience. The triple room is compact, but offers excellent value for money in Zurich. We look forward to welcoming you back and providing you with the same comfortable and convenient experience!

Response from Property: Thank you for your feedback! We're pleased to hear that our room types met your and your family's needs, and that you were satisfied with the hotel's cleanliness and breakfast. We look forward to welcoming you back next time!

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear you appreciated our convenient location and cleanliness.You’re right – our ibis budget concept is designed to be simple and functional, so the rooms don’t include kettles or cups. However, we provide a kettle and microwave in the lobby for all guests to use.Regarding the names: we understand that it can be confusing, as there are three different ibis brands – ibis, ibis budget, and ibis Styles – each offering a different level of comfort and services. In Zürich City West, ibis budget Zürich City West and ibis Zürich City West are located in the same building but are separate hotels with different concepts.We’re sorry to hear that this caused frustration during your stay, but we truly appreciate your feedback as it helps us improve our communication.We hope to welcome you again - maybe next time at the ibis Zürich City West?Best regards,Julia P., Deputy Manager

Response from Property: Dear chefhuijsen,Thank you for sharing your feedback! We’re glad to hear you enjoyed our convenient location and that the walk to Zurich city center was pleasant.As you mentioned, our ibis budget rooms are designed to be compact and affordable, offering a simple yet comfortable stay. We hope to welcome you back on your next visit to Zurich!Best regards,Julia P., Deputy Manager

Response from Property: Dear KamleshP,Thank you for sharing your feedback! We’re glad to hear you appreciated our convenient location near Tram line 4 and that our team made a positive impression.Our ibis budget rooms are designed to be simple and functional, with features like the open-style bathroom with a glass door, which works well for some guests, especially couples. We’re happy you found your stay comfortable and hope to welcome you back on your next visit to Zurich!Best regards,Julia P., Deputy Manager

Response from Property: Thank you for your feedback! We're pleased to hear that you found our hotel conveniently located, quiet, and close to supermarkets. Regarding room size, our ibis budget rooms are compact and functional, primarily providing a comfortable sleeping space, so they're relatively small. We understand that room type names can be confusing, and we strive to provide clearer information on the booking page. We're glad you were satisfied with our service, and we hope to provide you with a comfortable stay again on your next visit to Zurich.

Response from Property: Dear Anthony kail,Thank you for your feedback! We’re glad to hear you found your stay suitable for a budget hotel. For your next visit, you might consider our neighboring ibis Zürich City West, which offers larger rooms more suitable for families. We’d be happy to help you book a room for a couple and one child to make your stay even more comfortable. We look forward to welcoming you again!Best regards,Julia P., Deputy Manager

Response from Property: 感謝您的反饋！我們的 ibis budget 客房設計緊湊，注重功能性，因此房間相對較小，適合單人入住，兩人入住會稍顯緊湊。我們很高興您仍覺得性價比合適，並希望下次您來蘇黎世時，再次為您提供舒適的入住體驗。

Response from Property: Dear Xueping Gui,Thank you for your feedback, Sherry! We’re glad to hear you enjoyed our convenient location and easy access to public transport. While our ibis budget rooms are compact, we’re happy that you appreciated the spacious lobby area and found the price reasonable for Zurich. We look forward to welcoming you back!Best regards,Julia P., Deputy Manager

Response from Property: Dear Guest,Thank you for sharing your feedback! We’re glad to hear that your short stay went smoothly.As you mentioned, our ibis budget rooms are compact and designed for economy stays. Honestly, we’re not entirely sure what the original planners were thinking with the height of the toilets, but we appreciate your understanding.We’re happy that the location still allowed easy access to public transport, with a short walk to the train station and quick connections to Zurich Central Station. We appreciate your comments and hope to welcome you back on your next visit to Zurich!Best regards,Julia P., Deputy Manager

Response from Property: Dear Scuba8,Thank you for sharing your feedback. We’re sorry to hear that the location and room size didn’t fully meet your needs. We understand that room size is important, and we clearly indicate that our rooms are 13m² on the booking pages. As a budget hotel, our goal is to offer affordable accommodations with basic amenities. We hope to have the opportunity to welcome you back in the future.Best regards,Julia P., Deputy Manager

Response from Property: Dear Guest,Thank you for your feedback regarding the bathroom facilities and bed size. We appreciate your comments as they help us understand where we can improve our accommodations.Best regards,Julia P., Deputy Manager