Beautiful and modern structure, located in a quiet area. The environment is elegant, modern and cozy, with a large internal breakfast room, a wide selection of sweet, savory and fresh fruits, and most importantly, a professional, friendly staff, always attentive to the needs of the customer. Very clean, spacious rooms and comfortable beds. Highly recommended!
The hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
Very good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance
Host are all friendly, room amenities are at minimal, you need to go down to lobby if you want to get a cup
of coffee. Kettle available upon request
plus point is breakfast is included.
There was no electric kettle in the room, and after I replied to their questionnaire in the email, they immediately delivered one to my room the next day. I did not know how to operate the coffee machine. The service man also came to show us how. The safe battery was low, and the safe gave out a beeping sound and blinking light. I informed the reception that night and the service man came the next day to fix it.
Very convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
Hotel service is very good staff
10 points: polite, nice smile
You can store your luggage in advance, and it is very convenient to come to Lucerne. You only need to take bus No. 24 and get off at the hotel entrance in about 10 minutes.
The hotel facilities are also very clean and new
The hotel overlooks the garden lake and you can clearly see the snow-capped mountains.
Worth a stay
Amazing
142 reviews
9.5/10
Price from
£484
per night
Check Availability
See All Hotels With Wi-Fi in Canton of Lucerne
Travelers Reviews of Canton of Lucerne Hotels
See all
8.5/10
Very Good
TToronto TouristVery convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
KKomal SomaniExcellent stay with my family.
I was upgraded as well and the room was very spacious
Staff at the reception was very helpful and cooperative.
We all had a very good stay for 2 nights
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
GGuest UserBefore check-in, you will receive an email with Lucerne's discount card. Download and generate a QR code, which allows you to ride for free. You can use the card number to connect to the city's free wifi.
Get out of the train station and take bus 1 or bus 19 from platform A or platform R. It's three stops away. Continue walking from Löwen Center department store. You will see the gym on the first floor. The brown glass is not conspicuous. Press the door-opening button at the entrance to enter. Take the elevator upstairs and check in on the machine. Then you will receive an email with the password for all doors. You can also click ”get your key” and press the icon to hold your phone close to the door lock to open the door without contact. Check-out procedures are also handled by yourself on this machine.
You don't have to make the bed yourself. A large towel and a pair of earplugs are provided. There is a row of recessed areas on the inside of the bed where you can put some items. The capsule is not stuffy and has air circulation settings. There is also storage space outside the capsule. Outside the room is a large cabinet for suitcases, which is really big enough. The password is a one-time password. It automatically bounces back to 0000 every time it is opened, so you have to set it again when you use it again.
There are four sinks, four hair dryers, four separate toilets, and four separate showers in the female bathroom. Remember to wipe the water with the floor towel provided by the store after taking a shower to facilitate the next person to use.
There is a large leisure area and reading area, providing some books and board games, and the floor-to-ceiling windows face the street outside. Everything is very clean and modern.
It should be noted that there is no kitchen, only a microwave and a kettle, but there are bowls, cups and tableware, but during breakfast time, due to limited space, they have to put out their charged breakfast (ham, boiled eggs, cucumbers, tomatoes, cheese...), so only the kettle is left.
GGuest UserI recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center.
The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer.
The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit.
My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
MMsia travellerThe hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
SSusukangIs very near the train station and convenient with supermarket and restaurant nearby. Walkable distance to the lake. Clean room and friendly staff.
TThe MS’sThe hotel is close to the train station. The location is easy to find. It's about 10 minutes' walk away. It's just a bus ride away. The room is quite big. I booked a triple room. The double bed is comfortable. The single bed is a sofa bed. It's generally comfortable. In the evening, it's downstairs. A loud noise from the crowd at the bar was heard.
DDhiraj KuwarI had a very enjoyable stay at Lucerne Youth Hostel. The location is fantastic, providing easy access to the beautiful city of Lucerne and its many attractions. The hostel itself is well-maintained and clean, with comfortable accommodations.
The staff were friendly and helpful, making my stay even more pleasant. The breakfast provided was good, offering a decent variety of options to start the day.
While everything was generally positive, the only minor drawback was the slightly limited check-in hours, so make sure to plan your arrival accordingly.
Overall, I would highly recommend Lucerne Youth Hostel for its great location, cleanliness, and friendly service.
GGuest UserI only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.