Service: Breakfast is good. On the 12th floor, the view is very good, with a panoramic view of the Mediterranean Sea. The lobby staff is very strict in security checks, and the reception is warm and meticulous.
Environment: It is on the beach, which is OK.
Facilities: The room facilities are relatively old, but the hygiene is relatively clean. The hotel is on the side of the coastal avenue, with a lot of vehicles, and the window insulation effect is not very good. There are fewer cars until about 1:00 in the evening.
Hygiene: It is not bad.
This is hotel really meravigliose. Thank you a lot of for nice day. Thank you very much for hospitality all stuff. A lot of nice words for Mister Wael, Mister Karim, biutifull miss Nouran. These person so so so gentile.
A very authentic historic hotel direct in the downtown district.
The rooms have comfortable beds and charming baroque decorations.
The staff and manager were extremely helpful, friendly and welcoming.
The terrace Restaurant offers excellent food and a breathtaking seaview in an elegant atmosphere.
I would gladly come back.
Honestly Not recommended at all, they have a deal with local police members so police members and their families get more than 60% discount on the rate which forms more than 90% of the guest in the place , so you end up with a very local standard and below average service from the place to suit the guests , the stay wasn't as expexted at all and was not as other Sunrise places we went to before.
Also they have a very high rate of the dayuse guests due to this discount as well, so again it end up with so many people using average facilities and really crowded place.
Not recommended unless you are fine with paying double of most of the guests in the place in a very crowded hotel.
This hotel is located inside Montaza Park, with standard sea view rooms and its own beach. The hotel is very new, the bedding facilities are comfortable, and the service is attentive and attentive. There are also welcome cakes and free drinks. Breakfast is not a buffet, the gourmet breakfast is very special. Among the five-star hotels in Alexandria, it is the best value for money.
Very good hotel, clean and hygienic, with huge rooms and friendly staff. In Alexandria, if possible, you must choose Four Seasons Hotel. Special thanks to the staff of the Four Seasons Hotel this time, because of the Spring Festival, I also received an amazing free chocolate cake, let me celebrate the Chinese New Year, thank you! Four Seasons is the best!
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AAbdAllah HelalA very authentic historic hotel direct in the downtown district.
The rooms have comfortable beds and charming baroque decorations.
The staff and manager were extremely helpful, friendly and welcoming.
The terrace Restaurant offers excellent food and a breathtaking seaview in an elegant atmosphere.
I would gladly come back.
MMina_EmilHonestly Not recommended at all, they have a deal with local police members so police members and their families get more than 60% discount on the rate which forms more than 90% of the guest in the place , so you end up with a very local standard and below average service from the place to suit the guests , the stay wasn't as expexted at all and was not as other Sunrise places we went to before.
Also they have a very high rate of the dayuse guests due to this discount as well, so again it end up with so many people using average facilities and really crowded place.
Not recommended unless you are fine with paying double of most of the guests in the place in a very crowded hotel.
GGuest UserThe room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra.
Breakfast was pleasant. Lovely view. Attentive waiting staff.
Location excellent.
The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up.
This could be a great hotel, but is a
now a reminder of indifference and apathy.
The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person.
The attached photograph shows the much nicer room and embellished description in the advert.
Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.
JJuneLike it's name, it's truly a paradise in Alexandria away from all the traffic and busy street! The ocean front beach breakfast buffet was so so wonderful, loved it very much. The swimming pool is also beautiful and practical and it was cleaned daily. The front desk stuff was professional, friendly, and helpful, as well as all the other stuff working there. Had a wonderful time there and definitely recommend it!
GGuest UserThe check-in service at the front desk was very slow. There was always only one person working at the front desk, and we waited for a long time at 12 o'clock before it was our turn. I booked 3 rooms, but the front desk said that I only booked two, and asked us to go back at 2 pm to get the room. When we went there at 2 o'clock, the front desk said that there were indeed 3 rooms, but the rooms were not ready yet, so we had to wait another half an hour to an hour. So we had to go out and play first. When we returned to the hotel at 8 o'clock in the evening, the front desk changed staff and said again that I only booked two rooms. As a result, we could not check into these 3 rooms until after 9 o'clock. We were very angry.
Facilities: very old and old.
Location: close to various attractions.
The restaurant recommended by the front desk was delicious.
GGuest UserIt was so far my best experience with hotels in Alexandria. Room was spacious, I had a bathtub and shaver. Stuff was extremely friendly and helpful.
GGuest UserThis is hotel really meravigliose. Thank you a lot of for nice day. Thank you very much for hospitality all stuff. A lot of nice words for Mister Wael, Mister Karim, biutifull miss Nouran. These person so so so gentile.
AAK tripThis hotel is located close to the seaside.
It's in a great location with a view of the beach from the rooms.
As you'd expect from a Hilton, there was no inconvenience or dissatisfaction during my stay.
Being able to stay safely at a hotel is not something to be taken for granted in Egypt, so this is a very important point.
The hotel also has a pool, and the view from the pool was amazing, and being able to see the sunset is a fond memory.
It was still a bit chilly that day so we didn't go in,
but the water was heated and it felt warm.
The room was clean and I had a pleasant stay, so I recommend it✨
NnrlfallsThis hotel is located inside Montaza Park, with standard sea view rooms and its own beach. The hotel is very new, the bedding facilities are comfortable, and the service is attentive and attentive. There are also welcome cakes and free drinks. Breakfast is not a buffet, the gourmet breakfast is very special. Among the five-star hotels in Alexandria, it is the best value for money.
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