Beautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Ideal location, center. Nearby is the port, cruise terminal. Ideal for cruisers to stay. The bus station is also nearby, 15 min. Walk. Standard breakfasts, you won't go hungry. The only downside of the hotel is the soundproofing.
Right on the waterfront. There was an upgrade to the room
Great plants and facility
Breakfast buffet great, but cafe not edible.
Lying on the pool chairs too close together... almost claustrophobic.
But otherwise everyone was very friendly
Very suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
The room was spacious and clean, and the jacuzzi was very relaxing. There was a 1L glass water bottle in the room, and you had to go to the corridor outside to get drinking water. You need to bring your own cup or buy water when you go out. No kettle is standard in Europe. The 25 Swiss franc breakfast was very rich and the service was very good. It is recommended to bring your own toothbrush, and you can ask the front desk for toothpaste.
Great
121 reviews
9.0/10
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8.4/10
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FFabio MarchesaniBeautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
SSemantistPool and beach are all excellent. But limited choice for restaurants, and some staffs treat ************ drastically different from ************, ****************. The position is not optimal for sure, but tolerable if you do not plan to go out. The room had a strong musty smell, even during the whole night.
徒有虚表。
MM50390****The room is very cheap, and the balcony can see the sea, so it is a real sea view room, but the location is between two big cities, not in the city center, and it is about a 30-minute bus ride from the airport
GGuest UserEverything corresponds to the description and photographs, clean, cozy, friendly staff, nearby there is a store, a kiosk with excursions, a bus station, a beach (waves, always a red flag), you can walk to the city beach with swimming pools, the nature is very beautiful, everything is super.
DDaniel Serra BonedThe service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
RRaymondA very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive
Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm
Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive
We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years
Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave
Overall good resort large pools
RRuhong ShaoThe hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day.
We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year.
This experience has left us disappointed, and we cannot recommend this hotel to others.
PPablo Altvarg JuffeThe place is good, but maybe there are better hotels for the same price. Caleta de Fuste Beach is ideal for exploring the island because it is in the center of it, with a car you have 1 hour up and another hour down from this hotel to go to the best beaches. You can also relax on the hotel's beach with a very beautiful artificial pool made by the sea.
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