Hotels With Wi-Fi in Worcestershire, United Kingdom

"Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again."

"We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied."

"An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering."

"We absolutely love staying at the Bromsgrove Hotel & Spa and honestly wouldn’t choose to stay anywhere else when we’re up here. I first stayed here in 2015 and have been coming back and forth since. I have family close by but we always end up staying a few days at least at a time and going on some adventures with our little one. It’s the perfect location for us. It feels like a real home from home for us every single time. The hotel is always welcoming, and has such a lovely relaxed atmosphere. The swimming pool is a huge favourite for L he absolutely loves it and always gets so excited to go swimming during our stays. It makes such a difference having facilities that he can truly enjoy. What truly makes this place stand out though is the staff. They deserve so much recognition for how amazing, helpful and hardworking they are. Ram, Marie, Luke, Nathan, Chris, Marie, Jason, Dan, ana, faouzi, Abby, Emma, Angel are just a few names to mention, & Phil the chef was 10/10 especially as we have allergens but every single one of them goes above and beyond. They are always friendly, helpful, warm, and genuinely care about their guests. They are especially wonderful with L, which means the world to us because of his additional needs. They make him feel comfortable, included, and happy, and that level of kindness is something you never forget. It’s rare to find somewhere that consistently delivers such amazing service, but this hotel does exactly that every time. We always leave happy and already looking forward to coming back. We also had a lovely girl called Chloe who was housekeeping and she made sure we had everything we needed.  This place deserves to be rated so much higher because it truly is a gem. Thank you to all the team for making every stay so special for us"

"The front desk staff was very unprofessional, set two rooms, the room was not on the same floor, and it was far away. I changed the room card and couldn't open the room door. Send the courier to the daughter to change the school uniform, and place a good order on the courier website. The courier will pick it up the next day, because we have to participate in the activities at the school the next day, communicate with the front desk to put the school uniform at the front desk to help the courier, and the front desk is also full of promises, but the courier will pick it up at the front desk the next day. The front desk even told the courier that there was no... It was speechless, and I drove back to the hotel to pick up the courier and drove more than 20 kilometers to mail it out."

"We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed. "

"Excellent as usual this is the 3rd time we have stayed . clean tidy good breakfast nice staff I highly recommend rate this hotel"

"After I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊"

"Really good nice and clean extra large double bed great views"

"When we arrived the room was only set up for 2 people. We spoke with a lovely man on reception who arranged for bedding immediately. The service throughout our stay was excellent. Food delicious and location was perfect for what we needed it for. All staff were very pleasant and nothing was too much trouble."