Posted on May 26, 2026|Superior Garden Room
Dr. Adam* If I'd let everything pass smoothly in my review, I wouldn't let this resort pass the 5 stars claim because it's not 5 stars as they claim!
The satff are the heroes there. Without them I'll give 1 star review to everything.
It really sadness me not to leave 5 stars for this resorts. I have to be honest to all the people who follow my reviews here and other platforms. I visit 30 - 40 different locations around the world annually and review them honestly as a professional reviewer.
- The start:
We're couple, we arrive 2 hours eatly not to check in but to drop our 2 small bags there and come back later in the day to check in. The lady at the front told us they only have a room with 2 single beds! A very bad start, especially since I booked 1 queen bed for a couple (where'sthe common sense?). The lady later said the room will be available after 3pm (I said, I'm only here to leave my bags for a few hours and check in later). She gave a a room with 1 queen size bed. The room was absolutely atrocious. A big gap in the door, a few geckos left poo on the bed (as seen in the photos) and it's a very old room (level 2, siff stairs, not for anyone with back problem or any type of injuries) and you have to walk literally 7 minutes with rough ground that will break the wheels of your luggage.
I went back to the front desk and explained the situation. They gave me another room (Bangalow).
- The new room:
The room was ok (definitely not 5 stars hotel/resort).
The bangalow consists of two rooms adjacent to each other with a door in between can be unlocked from both sides for a family (can be one room and two rooms at the same time). I could here the neighbours conversation clearly including their toilet time! So, no privacy if it's your priority (luckily I had people next door only for one night).
The bathroom/shower is outdated and needs renovation. No pressure in the shower and had fast drips instead of stream/spray. The toilet seat was hard stained glue or someone's shoes, and the outdoor shower is even worse with the moss growing on it (as all can be seen in the photos).
Gym:
No gym, no fitness room or any of that sort. They said they are planning to have one... then how did they get 5 stars ranking since they never had a gym on site? It's a requirement to have a gym to obtain 5 stars hotel ranking. Their 5 stars was received through a local body (we all know how things work here). Their 5 stars isn't your global 5 stars.
- Breakfast/Dinner
Breakfast is below average as in quality and presentation (not 5 stars). A 3 stars hotel must have 4 continental dishes. This resort/hotel had only 3. This would place it below even 3 stars.
However, the staf there are absolutely amazing and super helpful. They are the best you can get anywhere. I pointed a few things to the breakfast manager and she handled everything like a champion. All staff are excellent except the reception (they are good but needs some training).
- The hotel/resorts in general:
Good, interesting, staff are amazing. I understand it's the first resort in the area, but it's outdated and aged badly.
The walk from your room to lobby is 5 -12 minutes walk depending on where you are (I measured everything). The walk from your room to outside it took me 18 minutes (and I'm a fast walker and athlete).
I don't mind the walk but try to walk in the rain and heat (it rains every day here).
- The view:
One of the best views you'll get around sunset. The resort has some breathtaking corners where you'd appreciate nature and culture. That itself deserves my credit.
- Would I book here again?
It's a tough one. Maybe I'll go eat there especially dinner but I don't think I'll sleep there. During my visit to Lombok so far I've tried 5 different resorts (real 4-5 stars) and for the price I've paid here isn't worth it.
I hope this review helped you my fellow traveller, and i wish the hotel/resort get their things better to pay them another visit and give them a better rating.
Show more
Price per night from:£31
Posted on May 8, 2026
Guest UserThe hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels.
Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.
Show more
Price per night from:£65
Posted on Oct 15, 2025
Iffah KY
This is good guest house if you prefer walk from jetty than pay another cost for “cidomo” since this the only public transport that take you to your hotel. The room size is more than enough for 2 person with private bathroom and free breakfast, all the staff are friendly and helpful, but if you looking for high standart, good pressure on shower, no bugs, good mattress, pls just stay on other hotel or resort in this island. Remember what price you pay to stay here.
Show more
Price per night from:£8
Posted on May 19, 2026
ziiiiiiiiiilocation: 4.5/5 - not far from the airport. about 40 mins to an hour. secluded. perfect for staying in and spending time and money on the services they provided
service: 4.9/5 - the staff are friendly, attentive, helpful all that without being ‘too much’. any requests must be liaised through whatsapp, since they don’t have a phone in the villa, they will reply within 10 minutes. the 0.1 minus was bc i put a special request and they didn’t bother to do it. tried to book a massage appointment last minute too bad they have no availability.
food:
dinner 5/5 - prices after tax are still very affordable. had steak & frites for less than rm60 (Malaysia could neverrrrr). cocktails selections are good and strong.
breakfast 4.5 - wide selections but nothing extraordinary. they have eggs station but the eggs were bland. your normal breakfast buffet spread mix of both asians and western
price: a little on the higher side and i’ve spent a fair share of staying in nice resorts around Lombok but no complaints because i know what i wanted
Show more
Price per night from:£52
Posted on Aug 15, 2026|Deluxe Garden View Twin Bed
Guest UserI requested a room with one large bed instead of two singles when I booked, and again at check-in. They nodded at reception and then ignored it, even though half the hotel was empty. Everywhere, they try to force extra commissions on you when you order anything in the restaurant. The menu should always show the final price; all costs (taxes and so on) should be included. For example, I take a ready-made coffee to go for $4, and they try to tack on a service charge... What service? I'm taking it out, they're not cleaning my table, not giving me a massage. They don't provide an answer. We're not buying coffee beans that they need to prepare and turn into coffee with a service, are we? Let's then charge a land tax, the chef's health insurance, and a disposal fee for the toilet. Are you kidding me? I've visited several cafes in Bali, and nowhere was this the case! One time I encountered it, I called the police and they immediately cancelled all extra charges! Keep this in mind. It's not about the money, but deception is unacceptable.
Show more
Price per night from:£24
Posted on Jun 11, 2026
チモリちもりBefore my stay, I was quite anxious due to many negative reviews about the hotel. I had booked four rooms and checked all the areas that had received poor feedback, such as the hygiene of the rooms and pool, and issues with air conditioning not cooling. To my surprise, all the negative points had been addressed and improved! Waking up to the sound of many different birds chirping in the morning was lovely. This is a hotel with great value for money, and I'd love to visit again.
Show more
Price per night from:£24
Posted on Feb 2, 2025
Anonymous User
”I had a pleasant stay at Lombok Plaza Hotel with a clean, spacious room, but the air conditioning was less than ideal. Despite the room’s overall comfort, the AC didn’t cool the room sufficiently, which might be due to its location. This is something that could definitely be improved. Other than that, the hotel was a nice choice for a relaxed stay.
Show more
Price per night from:£11
Posted on Jun 22, 2026
Guest UserThe hotel is good, with lots of greenery and a clean area. We were able to check in early. The beach is close by, but the waves are strong and the water recedes in the evening. The water near the shore is light turquoise, but in some places, there's trash floating on the surface. The hotel has a pool where a disco is held; in my opinion, it's the best on the island. Entry is free, but if you want to sit by the pool, you need to place an order.
However, we rented garden cottages, which were quite expensive. For that price, breakfast should have been included for free. Next time I'm on Gili, I won't pay so much for accommodation. There's no difference from other bungalows, except for the exterior.
Show more
Price per night from:£31
Posted on Nov 2, 2025|Poolside Joglo Room
SmellissaThis was a treat as it’s a birthday celebration but it soon turned into a series of unfortunate events.
The service and staff are amazing but their rooms have a serious bug problem.
We woke up in the middle of the night to find our pillows covered with winged bugs that looked like ants, they were in the pillow and on the pillow, upon inspection there were more on the headboard and on the sofa by the window. We started to also notice dust piles on the floor in the room too, so we suspect they are eating at the wood.
It was pretty alarming to find and have bugs crawling on your bed and we soon found out it was on our bags too.
A staff member was quick to come to our room to inspect but the main team have already gone home. They allowed us to switch rooms but it looks like the problem is in the other room too. By the bed, more dust piles and on the sofa more bugs.
It’s midnight so we sprayed the bed with bug spray and hope no more will crawl on us. As well as this their sink was blocked.
We are both adventurous people, slept in the rainforest before, camped etc so we are not scared of bugs but when these could be termites or carpenter ants, our biggest worry is bringing them home. It’s not a nice situation for them either given their buildings are 200 years old.
The next morning comes and the situation was not handled like a luxury hotel would. No one came to speak to us about it and no apology until I mentioned it at reception. The room they moved us to was also a smaller one so we effectively paid for a bigger room that we couldn’t stay in, this also wasn’t mentioned.
There were positives like free bike usage, good cocktails, board games in lobby and a clean pool but I wouldn’t say this is a luxury hotel but more like a 3 star hotel with a 5 star mask.
All in all, a birthday that wasn’t a treat.
Show more
Price per night from:£66
Posted on Mar 29, 2026
Guest User
Excellent location. It's a one-minute walk to the sea, and you get gorgeous sunsets right on your doorstep. The rooms are spacious, and the bathroom is large and comfortable with a stylish interior. There are only 20 rooms, making it a small and cozy place.
Like most hotels in Indonesia, there's an issue with room cleaning; you often have to remind them to change the linen, and the towels can be stained.
Another downside is the window screen in the bathroom—it makes it very hot during the day, lets insects in, and loud music from Rabbita often blasts through.
Overall, it's a good, comfortable hotel. We stayed for 6 nights.
Show more
Price per night from:£33