Great place. Great service and location. The beach is fantastic in the morning for swimming and in the afternoon for tranquility. The villas are totally worth it, specially the ones with pool. The food at the restaurant needs to improve for a premium experience though, but overall it’s okay, the breakfast is delicious and has plentiful of options.
Really nothing but praise for this gem on Lombok island. The hotel is brand new, but I honestly think this will be the number 1 resort in the coming years. No matter its a family vacation, or a romantic getaway for couples, this place has it all. From the unparalleled service, to the amazing food… to some of the most breathtaking sea views on planet earth, this place has it all. From the moment you arrive to the moment you leave, your stay here will be an unforgettable experience. Truly a highly recommended hotel for anyone heading to Lombok.
Check-in was a breeze.
We were given room above the trees and had a great view of the beach. Clean rooms and sufficient toiletries.
Breakfast was great with the choice of local and international food. Liked the fresh breads, cakes and juices too. Staff hospitality were nice and left something to remenber.
The pool size is great.
Booking a transport to Kuta was easy and the service is punctual.
Security at the entrance and the beach gives us the confidence. Liked the tips given to us about wild animals outside the hotel and which area to avoid.
Close proximity to Mandalika Circuit is a plus and the direct highway route to the airport means we do not need to rush for our flight.
Had a nice stay and would be great to return.
Conveniently located near the airport with pickup service. The food and service were really good. Rooms are spacious. A nice pool with loungers and a gym. However you can hear the noise from the road as it is along the main road.
Only down side was that we had no hot water in our bathroom.
Location: From the airport 1 hour - 1 hour and a half hours on the mountain, you can Grab yourself, or let the hotel arrange a transfer. Environment: Super beautiful resort, the hotel is especially beautiful, the pool is very good. The room is large, the design is very warm, the bed is very comfortable, especially the design of the balcony, the view and leisure. Service: Very, very good, very welcoming, responsive. In the evening, I accidentally locked the locker room door, and immediately there were employees coming to help. Meals: The breakfast is very good and the lunch is OK. Dinner is by the sea, listening to the waves blowing the sea breeze, eating something different from the day, and the dessert is also delicious. After eating, you can sit on the beach rocking chair and feel the quiet world of two people. Private beach: the water is very mixed, you can't snorkel, you can walk along the beach. Hygiene: The only thing missing here is the stain on the quilt and the bathrobe. Call the front desk and come over and change. WIFI: Very stable. PS: There is no service phone marked on the phone. Dial 0. The staff of the hotel is not as good as the English in Bali, so don't worry, just let it be clear.
the rinjani view from outside so nice but little bit dissapointed with the rinjani view from the cabin because blocking by the big bamboo tree. so sad because before i book the room i already chat with bobocabin lombok to request the nice rinjani view from cabin and promised by them. turns out dissapointing. sad. but overall stay is ok 👍🏼
Super nice place to stay located in the not that busy part of the island where you can enjoy wonderful sunsets every day. Property is new, they just opened up some months ago, and you can see they are still in the process of understanding how to best manage it. There are still some things to be polished in that sense, but apart from that everything was super good. People as usual were super nice at all times and just tried to make anything to make guests happy.
We stayed with three kids in an interconnecting room. The rooms and bathrooms are clean. Rooms are a little dated, but it's not an issue.
The staff are friendly. Housekeeping really fast to respond.
Breakfast is more suited to local taste, although they have plenty of Western options like croissants, bread, cereals, pancakes,waffles.etc..
The pool is amazing and super clean. We can see the cleaners clean the pool evdryday.They have 3 or 4 different pools with different depth levels. Kids and adults are seen enjoying themselves.
Location of hotel is close by Tajung Bias Beach which is 5 minutes walk and has a nice ***** of restaurants and horse riding for kids along the beach.
Hotel near West Nusa Tenggara100% of visitors choose this area
GGuest User2024.06.29
Had to wait 30 or so minutes for our room to be ready? First room was very noisy from adjoining rooms and above. They obliged by shifting us to a beautifully quiet room which was lovely. Service and food in the restaurant was a bit hit and miss. Overall, if you can book a good room the hotel and location is wonderful.
Hotel near West Nusa Tenggara100% of visitors choose this area
TTwoKiwis2024.08.27
What can we say about this resort? The first word that comes to mind is 'outstanding'. The location, right on the beach, is awesome. Staff are super friendly, efficient, and respectful. Breakfast had so many options, from Western to Indonesian favourites. Sunsets were mind-blowing. The room was spacious, and the bathroom was huge. Super comfortable bed and waking up to the sound of the waves lapping on the beach each morning truly had us in relaxed holiday mode every day. If you are after a relaxing, quiet location with excellent amenities, this is the place for you. If you are after some local food, head 5mins south down the beach to Warung K or Verve Beach Club.
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CCindi21Fine if you’re a young late night kinda person who does not need much sleep. It’s loud and not super clean. Considering it’s a small island with a lot of tourist traffic, it’s ok.
CamposI had an amazing stay in this resort. The room was beautiful big and clean. It had a porch with an access to swimming pool to share with two other rooms. Apart the main pool and restaurant area in from of the beach was just great. I stayed on my own for two days and would’ve love to extend my stay longer. All the staff was so attentive and helpful and so friendly. I will recommend it to anyone, specially couples of families… but for solo travelers looking to some quiet and relaxing time is also perfect. Will try to come back again
GGuest UserWe stayed with three kids in an interconnecting room. The rooms and bathrooms are clean. Rooms are a little dated, but it's not an issue.
The staff are friendly. Housekeeping really fast to respond.
Breakfast is more suited to local taste, although they have plenty of Western options like croissants, bread, cereals, pancakes,waffles.etc..
The pool is amazing and super clean. We can see the cleaners clean the pool evdryday.They have 3 or 4 different pools with different depth levels. Kids and adults are seen enjoying themselves.
Location of hotel is close by Tajung Bias Beach which is 5 minutes walk and has a nice ***** of restaurants and horse riding for kids along the beach.
YYazz’sLovely hotel, service is good. We stayed in garden chalet. The anniversary and fruit touch was so nice Daily cleaning. Staff are so kind and polite. It is a 4 star and is clean. There was a smell from the loo which was solved once we told housekeeping. The resort is showing its age but nevertheless decent. Only thing is doors do not seal so creepy crawlies are always in. We were not too fussed - some days only saw ants which was annoying but otherwise ok. The beach had no lifeguard so if you do go in it’s at own risk. We wouldn’t suggest this as waves are always high good for surfers. Amenities there is a mart walking distance and a spa. Not much else including food places you have to get a grab or drive. You get a free photoshoot which is really good as you get to keep a printed photo for free! Breakfast is decent nothing special. View of palm trees and beach is amazing.
MMateuszI had high expectations for my stay at Kebun Villas & Resort Lombok, given its potential and picturesque setting. Unfortunately, my experience was far from satisfying, marking a clear departure from the resort's former glory days.
The first thing that struck me was the overall lack of maintenance. It's evident that the property has seen better days, with clear signs of wear and tear. The grounds, which could have been immaculate, were poorly kept, diminishing the natural beauty of the location.
A major letdown was the swimming pool. Despite the tropical allure, the pool was in a dire state - the water was murky, and it felt uninviting. Even after I pointed this out, and the staff seemingly cleaned it, the improvement was minimal. The water remained cloudy, making it less appealing for a refreshing dip.
The room itself was just okay. The air conditioning worked well, which was a relief, but this was overshadowed by the state of the bathroom. It was disappointingly dirty, with massive stains and a shower glass covered in limescale. It seemed as if it had only been rinsed with water, without any proper cleaning agents.
Adding to the discomfort was the sight of several out-of-use rooms. Through their windows, one could see disarray - bare mattresses, safes left haphazardly on them. It was a sad sight and spoke volumes about the current state of the resort.
Overall, Kebun Villas & Resort Lombok falls short of its potential. It's a shame to see a place with so much promise deteriorate like this. The management needs to take immediate action to restore and maintain the property to its former standards. Until then, I find it hard to recommend this resort for a pleasant stay.
GGuest UserHad to wait 30 or so minutes for our room to be ready? First room was very noisy from adjoining rooms and above. They obliged by shifting us to a beautifully quiet room which was lovely. Service and food in the restaurant was a bit hit and miss. Overall, if you can book a good room the hotel and location is wonderful.
LLaura SlavinskaThe location of the hotel is very good. And the rooms and houses are also very nice. The downside is the horrible personal. They are not client oriented and hotel do not provide good level of service. First day when we arrived at the hotel we booked gili island tour with them. Booking from hotel you expect high level of service, but this was the worst excursion I have ever been to! First they not wanted to provide things they promised - no snorkelling exuipment, no towels. Water they not provided for whole day and the boat was horrible - with no stairs to get back on it after you jump in the water to snorkel. My husband needed to pull me up from hands on the boat as I could not get there without stairs on my own. From 3 islands we saw only 1. When we came to first island they sag it is too big currant and when we asked to go walking instead little bit in gili travangan - they not let us out. We saw Only gili menu. The last island also was with strong currant and we not saw it. When asked to bring to first island to walk, they asked us to pay additional. After this they offered us waterfall excursion eith reduced price, but in the end when we were taken to waterfalls we needed to pay additional for guide and entry. In the end can say - do not book any excursions with them as they cheat all the time. Massage in hotel also weak. And coackroaches are often comming to room. In the end we have not good aftertaste after this hotel visit. In the picture we added the person who is responsible for excursions and does cheating for tourists.
TTigrah12Amazing experience. The staff went above and beyond to make us comfortable. Greeting us on arrival with fresh coconut juice and friendly conversation.
We stayed at the one bedroom villa for four nights. The villa is beautiful, with a big private pool, kitchen, and sitting area. The room is open air, very well ventilated, with a mosquito net around the bed and a fan that blows directly on the bed from inside the net. There is even an AC unit behind the fan for extra comfort, although we found it unnecessary to use. The bathroom is clean and large with a freshwater shower and even hot water! I expected bugs would be a problem, but was surprised by how few were around. The staff brought breakfast to our villa each morning at the time we requested along with hot fresh coffee. (French press coffee. Not instant.) The staff even offered free laundry service for us! Aari, the staff member who catered to us during our stay, is passionate about vegan cooking and offered to give us cooking lessons during our stay.
All the staff spoke fluent English and another staff member mentioned he speaks French as well.
We could not have asked for a more perfect and restful location. Highly reccomend for couples or people looking to get away from the crowds. Please check this place out!
Thank you to Aari and the other wonderful staff!! You are so kind, welcoming and sweet!
EElena LavechThe hotel is certainly beautiful, like a picture. A corridor of flowers leads from the sea to the houses. There is everything for a comfortable stay, but the breakfasts could be improved. Overall the hotel is good, pleasing to the eye, the staff is trying hard.
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