Hotels With Wi-Fi in Kagoshima Prefecture, Japan

The hotel was located a 2 minute walk from the airport bus stop. It was also close to tram stops and a don quijote across the road. The room was a little small but we managed to make space for 2 large suitcases by moving things around. There is also a massage chair in the room which was a random nice touch. I really recommend the breakfast as there was an all fish option which is great if you're muslim and only eat halal. It gave us the opportunity to try something traditional that I would not have been able to before. Freshly made bonito flakes too! The hotel also has a luggage disposal service as my suitcase broke on the way there, it costed 3300 yen. It was a convenient, clean and safe stay :)

This hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).

This hotel, run by JR, boasts an unbeatable location right inside Kagoshima-Chuo Station. It's literally a one-minute walk from the Shinkansen exit. Kagoshima-Chuo is the central hub of Kagoshima and the southernmost Shinkansen station in Kyushu. You'll find Amu Plaza, Aeon Mall, and various trams and buses to different destinations nearby, making it the perfect place to stay. What truly stands out is the front desk, which consistently has four or five staff members on duty, giving the hotel a genuinely high-class feel.

This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped. Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later. At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation. Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns. Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.

Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.

Good location,within walking distance to jet foil port to Yakushima. Not far from bus stop from Kagoshima airport.  Very nice service from Hotel staffs, we came early(10am) and left our bags at the hotel, at check in time (3pm) they’ve already brought all our bags to the room.  Standard size of Japanese hotel with all amenities you need. Comfy bed.

The location was perfect, infront of the hotel there was a tram station and the jr station (kagoshima-chuo) is jus 10min walk away! On top of that, below the hotel there's Ramen shop , lawson and don quijote!

I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.

I highly recommend this hotel when visiting Kagoshima – it's incredibly convenient! They have a delicious local pork hotpot right in the hotel (reservations recommended, portions are small). After dinner, you can head to the supermarket next door for a stroll and find a fantastic selection of strawberries. Afterwards, just pop up to the 5th floor for a relaxing hot spring bath. There's a tram stop right outside the hotel, but for places like the aquarium and Sakurajima ferry terminal, it's a bit more convenient to take a taxi (around 1,000 yen, very close). On the day we left, the sun finally came out, and we got to enjoy a beautiful view of Sakurajima right from our room!