A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
Good location and very suitable for solo trip, near public transportation and you can find anything you want in this area such as food, shopping, entertainment and etc.
Excellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
Perfect location at heart of Kumamoto, full of retail and dining facilities nearby; But slightly indirect circulation (Take lift to mall 2/F, then take shuttle lift to 10/F hotel reception, then take lift down to hotel room floors)
Room quite small but comfy, luckily with a view of Kumamoto Castle
Parking at affiliated carpark, with discounted fare for hotel guest ($1200yen)
If I visit Kumamoto again in the future, I will definitely stay in Ark Hotel. It offers easy access to Kumamoto Castle and Sakura Machi.
I also enjoyed the lounge service of the hotel. The lounge is on the 10th floor of the hotel. I could see the Keeps of the castle. Wonderful view!! The lounge is open to the guest from 3 pm to 11 pm. Guests could enjoy free coffee and drinks. Good place to relax.
Hotel is 5 tram stops away from Kumamoto station, red line. Shopping street is conveniently located, just a few minutes walk away, with many stores and eateries..There was a big Christmas market just in front of the shopping street.
Staff were very friendly and helpful. Rooms were clean and have all amenities needed. They have coin operated washer cum dryer on 3rd floor, 600 yen.
Nice hotel for a short stay.
As a seasoned traveller, there are a few things that is very important to me. Below are the following.
Mattress : 8.5/10
Pillow : 3/10
Cleanliness : 8/10
Sound insulation : 8:10
Service : 8/10
Remarks : Stone throw away from main shopping street. Many restaurants nearby. Self check in, with affiliated car parks nearby with reasonable price. But pillow was really really bad. They should do something about it. Didn’t have a really good sleep from it. Mattress was ok. They got a good TV though.
Regards
The room is clean , the lobby got many toys for kids to play. Wide variety of food for both breakfast and dinner. And they even have a ramen for each person for free from 9:30-10:30pm every night! Don’t miss out!
An old hotel with a good location for tourists to explore and shop. The room was small but spacious enough to fit two large suitcases. The view was not good due to the small window and the old-fashioned window paper covering it. The staff was efficient but a bit reserved in their interactions.
Great
245 reviews
9.1/10
Price from
RUB 4,361
per night
Check Availability
See All Hotels With Wi-Fi in Kumamoto Prefecture
Travelers Reviews of Kumamoto Prefecture Hotels
See all
9.1/10
Great
BBokkie TruongAso Base is more than the usual backpackers hostel. I think it's like a boutique guesthouse. We spent an enjoyable 4 nights there. The owners are friendly and helpful. The facilities are spotless. The communal area downstairs has a well equipped kitchen and comfortable area for meals, reading etc. On the cold days we were there a log fire was made to warm us up! The bedrooms are comfortable and the communal showers/toilets are kept very clean. Adequate so never any waiting for a place. We also appreciated the discount tickets to the nearby Onsen. This is a great place at good value to stay in Aso.
HHON MINGExcellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
IIntervisaAs a seasoned traveller, there are a few things that is very important to me. Below are the following.
Mattress : 8.5/10
Pillow : 3/10
Cleanliness : 8/10
Sound insulation : 8:10
Service : 8/10
Remarks : Stone throw away from main shopping street. Many restaurants nearby. Self check in, with affiliated car parks nearby with reasonable price. But pillow was really really bad. They should do something about it. Didn’t have a really good sleep from it. Mattress was ok. They got a good TV though.
Regards
WWILONLocation of this hotel is good with close distance to nearby shopping malls and Kumamoto Castle.
General cleanliness of the room is good except that the air filter of the inner ventilation system needs “deep” cleaning.
Services of staff are good and I highly recommend for all of you looking for a value-for-money hotel in Kumamoto city centre.
GGuest UserLast week, I stayed at Kurowakaso for one night~~!
First of all, I really, really recommend it👍🏻 Go there a hundred, ten thousand, and a thousand and five hundred times!!
The staff are very kind, and the hot spring facilities and room condition are the best!
I was able to try on traditional Japanese clothes, and the food was especially the best!
The food was really good, and they gave me so much food that I almost burst😂
I was lucky that my group and I were the only ones in the family bath and large bath, so I took pictures, but the hot spring for guests only is also amazing!
It was a good memory~ A lot of Korean tourists are going to Kumamoto these days, so if you're thinking about visiting a hot spring, I recommend this place👻
(By the way, there's a staff member who speaks Korean really well♡)
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
LLau LilA very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
GGuest UserGood location and very suitable for solo trip, near public transportation and you can find anything you want in this area such as food, shopping, entertainment and etc.
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.