Hotels With Wi-Fi in Shiga Prefecture, Japan

ThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us  at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest. We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door. This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.

The room was smaller than the one I usually stay in. The bath, toilet, and washroom were all new and clean. I was happy that there was always water, tea, and biscuits in the refrigerator. There were no toothbrushes or bath salts in the room. Maybe I could have gotten them at the front desk.

I chose this hotel because it is close to lake biwako and my friends area. To my disappointment, my room was at the end of the hallway supposedly facing the lake but upon entering my room, there was no window facing the lake instead my view of the window is the car parking of the hotel. The room is definitely dated, old television, i only had tea bags, on my first day and they never replenish until i checked out., no coffee as well. The carpet is red which looks so old, has some old marks too and the bed is old too, but nevertheless the room is clean. The staff are very friendly, the breakfast was great. But if i will compare it to a business hotel where i stayed before in the same area, the beds, amenities of the business hotel and the hotel rate is more worth it than this one. I don't think I will stay in this hotel again. My impression is, it is an okay place but not great. I paid almost double the price of the business hotel where i stayed last year, which had modern beds and nice amenities but for the price this hotel is charging i don't think it is worth it. This hotel needs to update a lot of things my room looks so old and feels so old. I thought staying in a hotel like this was going to be a nice treat for myself as it was more expensive than my usual budget but it was a disappointment. Really sorry if i had to say all of these on my review but the room is really dated.on every single thing.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

Fantastic 1 night good rest with scenic activities in a large classy hotel! Wonderful sea view from the room. We did the lake cruise (offered with room booking) and visited Enryakuji on the mountain easily with a discount coupon from hotel. Beautiful autumn foliage! Good value with free shuttle and friendly service from Otsu station overall. No good restaurants nearby, better book with dinner options or dine at hotel’s restaurants. Wasn’t crowded in early Dec. A good break from crowded Kyoto.

I recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.

This is my second time at Biwako Ryokusuitei. My husband and I first stayed there in 2022 and we were so impressed with the service that we brought our family there again in 2024. We really enjoyed the convenience of bathing in the onsen in our room and the dinner and breakfast was as superb as we remembered it. Special mention goes to the kind driver who sent us to Sakamoto Cable Car when we checked out. He went out of his way to bring us to the train station to check whether there were any empty lockers available for our hand luggages and tried his best to communicate with us in English to recommend places to go and restaurants to try. His kindness and joviality stayed with us until we returned to Singapore and is something that we still talk about today. Thank you to everyone at the Ryokan for making it a memorable trip for my family and I!

We stayed two nights in the hotel with breakfast and dinner. The web page of Trip.com showed that there was onsen in the hotel but when we check in, we were told that it was a ”mistake”. There is no onsen and the photo is a public onsen half an hours away. It was very disappoining that the Trip.com include photos irrelevant to the hotel. Dinner was also diffferent from the web photo. We have to pay 2500 yen each to upgrade the dinner to shsbu shabu. Breakfast is Japanese style with limited choice. Other than these, we had lake view room and shopping mall is nearby which are the advantages.

This was my first time using this hotel. There is a welcome drink in the lobby, and if you need loungewear, you can take one from the area next to the lobby. There are no convenience stores nearby. The station is right in front of the hotel, so there might be one on the station side. You can hear the voices and noises in the hallway quite a bit. On the other hand, the noises outside don't bother me. The refrigerator is very cold. Free breakfast is included. It's free, and yet so good! I was more than satisfied! They even have a daily smoothie. I hope they keep it up.

Room is clean, got some mikimoto sample which is great, experience is also great. Pickup service is available, will highly recommend