Hotels in Federal District15.3% of visitors choose this area
GGuest User2025.03.30
It was a wonderful stay! Great value for the price. Location was decent! Many restaurants etc nearby. Only negative would be the constant wait on the elevator, but that’s not saying much.
Hotels in Federal District15.3% of visitors choose this area
GGuest User2024.01.04
It was a superb experience staying at this hotel. Almost everything is perfectly done and I was amazed from the front desk, the cafeteria, the rooms, breakfast services and choices of food. I experienced great hospitality comparing to other hotels nearby. I told my friends in New york and California to book at Zocalo Central hotel if they are visiting Mexico city. The centro historico is a great location where the hotel us located. See you again.
Thanks Zocalo, you are amazingly one of a kind place to stay away from home.
Excellent hotel, cannot fully evaluate it cause I couldn’t stay as much as planned, because of a delayed flight, but for what I could see is beautiful and has a perfect location in regard to proximity to the airport. If you arrive at T2, just take the airport trainer to T1 and you’ll arrive through a flyover very easily :)
Hotels in Federal District4.2% of visitors choose this area
GGuest User2024.04.07
Location and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
Hotels in Federal District33.3% of visitors choose this area
__WeChat220187****2025.12.22
The location is excellent, but the room facilities are old. I don't know if it's just our room or all the rooms are like this. The central air conditioning kept making strange noises, making it difficult to sleep. Other than that, everything was fine.
Hotels in Federal District15.3% of visitors choose this area
TTheJinzaLife2023.09.24
Loved this hotel. Great location to be in Centro. Offered free coffee at the cafe and walking tour with our booking. Breakfast was great with lots of options. Service was perfect. Hotel was beautiful and little touches like the free bottled water fridge on each floor makes a huge difference in amenities. I would choose this hotel every time.
Only downside is having to book the airport shuttle 24 hours in advance but there’s no way to book it other than calling the hotel which is a hassle/burden for a lot of overseas travelers.
Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window).
Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me.
Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.
It was cheap and beautiful.
However, there were some parts where the quality of the amenities was poor, the amenities were not available, and the cleaning detergent was attached to the toilet.
Hotels in Federal District4.2% of visitors choose this area
With a stay at RHM Condesa, you'll be centrally located in Mexico City, within a 5-minute drive of Angel of Independence Monument and Paseo de la Reforma. This hotel is 4.5 mi (7.2 km) from Zócalo and 6.8 mi (11 km) from Autódromo Hermanos Rodríguez.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
1. I hope you can upgrade your internet and improve the service in the rooms because it's never working. 2. Please add cable channels; your televisions are very old. The hotel leaves much to be desired. If you can't offer these two services, it's essential. You can find them even in hotels that cost 200 pesos. Thank you for your prompt response. I really like the hotel, but we do need these services.
Very Good
66 reviews
8.7/10
Price from
£18
per night
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8.7/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
MM F GomezThe hotel has a fabulous location right in the middle of everything, cafes, bars and restaurants nearby. The hotel is a bit simpler than it appears in the photos, it is quite an old hotel, the staff is extremely friendly and that makes the stay better, the restaurant downstairs is delicious. It does not have air conditioning and the facilities are old. If you are going to do a visa application for the USA it is convenient for you but not for a comfortable stay.
GGuest UserHotel is within the airport. Very convenient for early morning departure. But seems to be lacking in sign board to easily locate the hotel. Comfy bed and pillows are the best part of my stay in this hotel.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
GGuest UserNice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
JJCMONACOI have been around three
Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …
AAnonymous UserGood place to stay if you wanna roam around CDMX. Close to metro pink line making it easily commute to various spots in CDMX. All staffs were nice and approachable. I checked out in the morning and left the luggage there till evening. If they could provide liquid soap, that would be great.
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