Hotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.
The price was really good and the location was great, literally right across the road from the Skyline Luge. Potentially more rooms than available parking, but no complaints otherwise.
The environment is really good, close to the lake, the accommodation is on the first floor, and the second floor is the restaurant and other public facilities. I like the breakfast room on the second floor, which is said to be the best in the town.
But I can't praise the sincerity of the hotel's service. We arrived at night, and we were greeted by a Chinese who claimed to be borrowed from another hotel to work the night shift. I learned that the owner of the hotel is Chinese. There are several stores in the town, so it is understandable that the staff are shared. But the following few things are very strange and make people doubt whether this store has professionalism and evil intentions:
First, we were arranged to stay in a room. After settling down, we checked the original order and found that it was inconsistent with the room type picture in the order. We found the receptionist and responded that it was a mistake because he was not familiar with it. He agreed to change it and showed enthusiasm to help move the luggage. We forgave him temporarily;
After checking in, we found that there was a device failure and called the waiter again. He came to fix it himself. At this time, it was known that he was not a temporary help and was not unfamiliar with the situation in the store;
At breakfast the next day, one of us went to breakfast first and found that there was only a small area with simple milk, cold bread and other foods. He asked the waiter (still the same person) why there were so few. He brought an English menu and said that there were freshly made dishes here, but they needed to be paid separately. When we came to eat, the waiter still swore that it only included a simple breakfast😰. It is not uncommon for breakfast restaurants to make breakfast according to customer needs. Our hotel room included breakfast fees, so how could it be just simple milk and bread? At this time, the waiter started to call someone, and a white woman came. After a few simple conversations, it was immediately OK. At the same time, it also reported to Ctrip, which booked the hotel. After verification, Ctrip apologized and comforted. A wonderful journey, beautiful scenery, and a beautiful breakfast were almost ruined by the waiter. The most ridiculous thing is that he swore that this is the case here, and a single order will be charged separately. After proving that he was wrong, he also added that the store where I work charges separately;
Another detail that happened later proved his problem again: when we communicated with the white staff and got OK, she brought over a Chinese and English menu. Recalling that the Chinese waiter only handed over the English one. At this point, there is no doubt that it was intentional before. To put it nicely, it was done by the employees themselves. If they were caught, they would collect black money to make extra money, but there was obviously no price on the menu. Is this blind or low IQ? ! The waiter also introduced himself as working here after graduating from a graduate program in New Zealand. I suspect that the hotel owner instructed them to test the waters with Chinese guests. When someone raised a question, he said that the waiter was unfamiliar with the situation and made a mistake. If he got away with it, he would get away with it. If the waiter was really unfamiliar with the situation and made repeated mistakes, the hotel is also responsible. Since it is a hotel open to the public and the price is not cheap, shouldn't it be equipped with professional and well-educated waiters? Isn't it a serious discount on the service if someone who is not trained and unfamiliar with the situation comes? !
Fortunately, Ctrip is guaranteed. Afterwards, it has received a 300 yuan consolation payment. I hope that in the future, it will strengthen the review and supervision of this type of non-standard homestay hotel services to protect the interests of tourists, especially to avoid possible traps in overseas travel. I didn't expect that even today, I would still encounter traps set by Chinese people against Chinese people.
I hope that I will not receive consolation money in the future. After all, it is more important to be happy when traveling. But thank you Ctrip for its quick response.
Great and easy checkin. The cabin was clean and tidy and just 50 meters from kitchen and bathroom facilities. The hot pools were very hot indeed. The kitchen facilities were fine and offered everything needed for cooking and doing dishes.
The cabin was rather warm at night (no aircon) and the beds a bit noisy.
All in all a good, recommendable stay and good value for money.
3.8 miles from Rotorua International Stadium in Rotorua, Redwoods Retreat provides accommodations with access to a hot tub. This property offers access to a balcony, table tennis, free private parking, and free Wifi. Outdoor seating is also available at the vacation home.
Providing a terrace and garden views, the spacious vacation home includes 3 bedrooms, a living room, flat-screen TV, an equipped kitchen, and 2 bathrooms with a hot tub and a bath. Towels and bed linen are provided in the vacation home. There's also a seating area and a fireplace.
Guests can make the most of the warm weather with the property's barbecue facilities.
Guests can relax in the garden at the property.
Buried Village is 7 miles from Redwoods Retreat, while Hell's Gate Geothermal Reserve is 8.2 miles away. Rotorua Regional Airport is 3.1 miles from the property.
The buffet dinner is very disappointing for $75/each, but the room is quite clean & tidy, this is the second time that no bathrobe supplied since last visit July 2024 even we had requested upon the reception agreed to send someone down. The service attitude from the hotel staff had been declined since changed hand from originally Holiday Inn Rotorua.
There was fire evacuation alarm happening at 5:20am and many people was forced to evacuate to the outdoor where it’s quite cold & windy, we didn’t receive any apology or concern of comfort from the hotel. Looks like is not their business and they don’t care!
But overall, we still will come again in the future as we enjoy the facilities and the location there.
We enjoyed the stay in Armitage. Many restaurants nearby. The room is clean. And the staff is helpful when the air conditioning is not working in our room.
The location is very central and convenient. Staff are friendly and very helpful. The room has a comfortable bed and luxuriously roomy bathroom. We charged our electric car overnight in the hotel’s car park. Our family of three had a comfortable stay throughout. We would definitely book this place again.
Stayed here for a two day staycation away from Auckland. This hotel was formally Rydges Rotorua. The premises was a little bit dated but otherwise very comfortable and satisfactory. From check in to check out the staff were fantastic. My room was serviced on my second day of the stay which was very much appreciated. I had dinner in the restaurant on the first night of my stay and that was also fantastic. And also a couple of beverages at the bar. I was also upgraded into a room that had a spa bath and a view of the Rotorua racecourse. I would highly recommend this hotel 
With a stay at Ōhope Beach TOP 10 Holiday Park in Ohope, you'll be on the beach, a 3-minute walk from Ohope Beach and a 2-minute drive from Ohope International Golf Club. This beach hotel is 3.2 mi (5.2 km) from Maraetotara Reserve and 6.1 mi (9.8 km) from Otarawairere Bay.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a waterslide and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and gas grills.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access is available to keep you connected.
Great
45 reviews
9.1/10
Price from
RUB 6,153
per night
Check Availability
See All Hotels With Wi-Fi in Bay of Plenty
Travelers Reviews of Bay of Plenty Hotels
See all
8.2/10
Very Good
JJung GyumThe price was really good and the location was great, literally right across the road from the Skyline Luge. Potentially more rooms than available parking, but no complaints otherwise.
Llindy namThe room was okay but there was no pool due to maintenance. Also, no common area even for microwave (on the website, there is photo for shared kitchen that’s why we chose here since we have kids so at least we could have easy breakfast) that was shame. Anyway, not too bad for just staying and sleeping for a night though.
GGuest UserThey have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.
YYuk LanThe buffet dinner is very disappointing for $75/each, but the room is quite clean & tidy, this is the second time that no bathrobe supplied since last visit July 2024 even we had requested upon the reception agreed to send someone down. The service attitude from the hotel staff had been declined since changed hand from originally Holiday Inn Rotorua.
There was fire evacuation alarm happening at 5:20am and many people was forced to evacuate to the outdoor where it’s quite cold & windy, we didn’t receive any apology or concern of comfort from the hotel. Looks like is not their business and they don’t care!
But overall, we still will come again in the future as we enjoy the facilities and the location there.
GGuest UserStayed here for a two day staycation away from Auckland. This hotel was formally Rydges Rotorua. The premises was a little bit dated but otherwise very comfortable and satisfactory. From check in to check out the staff were fantastic. My room was serviced on my second day of the stay which was very much appreciated. I had dinner in the restaurant on the first night of my stay and that was also fantastic. And also a couple of beverages at the bar. I was also upgraded into a room that had a spa bath and a view of the Rotorua racecourse. I would highly recommend this hotel 
GGuest UserClean and nice deco room, lovely water view, spacious bathroom, however, the facilities such as gym and cleanliness in public areas can be improved. As to location, if you drive, that’s no a problem at all, would love to recommend this resort.
CCielo AzulThe room is large and the facilities are quite complete
The gym facilities are average
The parking lot has narrow corridors, which is not convenient for large vehicles
The hotel is in a good location near Jinjijin supermarket and restaurant
AAnonymous UserHotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.
SSyhui HoStrategically located at the city center, this place offers great convenience to a lot of restaurants nearby. The infamous Polynesian spa is within walking distance (about 5 minutes walk) and other attractions such as government gardens, sulphur point, lake Rotorua etc. are within walking distance. We got a double room for more privacy, basic amenities are available but I do not think there is a hairdryer (I brought mine anyway) so prepare one if you were to stay here.
SShipei GladysNice hotel within 10min drive of many attractions and a short walk to the shops at a reasonable price. Nice breakfast with a pancake maker but more variety of hot food will be great!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.