Posted on May 26, 2026
Anonymous UserLake Louise wasn't fully thawed in May, so my friend and I decided to treat ourselves to a stay at the Fairmont Chateau Lake Louise for the last day of our Banff trip. And then the hilarious thing happened! The handsome blonde guy at the front desk was chatting happily with me during check-in, handed me my room card, and wrote down room number 178. My friend and I excitedly went to the room, only to find the card wouldn't open the door. Just then, we ran into a housekeeper in the hallway. Seeing us trying to swipe into 178, she said, 'This room is occupied; they checked in yesterday.' I replied, 'Look, he gave me this room.' The housekeeper said, 'Let me open it for you to see.' So she just opened room 178?? We saw luggage inside (out of politeness, we didn't look too closely since it was someone else's room). Later, I went to the front desk to discuss it, and they told me, 'Oh, this isn't too serious an error, we just wrote down the wrong room number for you. Your room was ready.' My reaction: ??? Is this the quality of service you provide? Also, the hotel breakfast was pretty mediocre. My overall feeling is: it's okay to stay here, but not really necessary. Staying in Banff town is much more convenient for joining trips, eating, and shopping.
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Price per night from:PHP 77,948
Posted on Mar 31, 2026
Guest User
We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night from:PHP 35,011
Posted on Jul 31, 2025|Two Double Beds-Non-Smoking
Anonymous UserAll staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
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Price per night from:PHP 5,974
Posted on Feb 20, 2024
Guest User
Affordable and suitable for family travel accommodation.
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Price per night from:PHP 7,396
Posted on Jun 16, 2025
Iryn797
Hotel is spacious and clean! Come here with my family and we all were impressed with the comfort of the bed including the cleanliness
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Price per night from:PHP 7,615
Posted on Oct 27, 2024|Standard Room with Two Queen Beds
Guest UserI recently stayed at the Holiday Inn Express & Suites Edmonton International Airport, and it was a fantastic experience. From the moment I arrived, the staff was friendly and welcoming, making check-in a breeze. The lobby was bright and modern, creating a positive first impression.
My room was spacious and clean, featuring a comfortable king-sized bed that ensured a good night's sleep. The room was well-equipped with amenities, including a microwave, refrigerator, and a large flat-screen TV. I particularly appreciated the free Wi-Fi, which was reliable and fast—perfect for catching up on work and staying connected.
One of the highlights of my stay was the complimentary breakfast. The buffet offered a wide variety of options, including scrambled eggs, bacon, fresh fruits, yogurt, and a selection of pastries. There was also a pancake machine, which was a fun touch! The dining area was clean and spacious, allowing me to enjoy my meal in a relaxed environment.
The hotel’s location is excellent, especially for travelers using the airport. It’s just a short drive away, and the hotel offers a shuttle service, which is very convenient. I took advantage of this service, and it was prompt and efficient, making my arrival and departure stress-free.
Additionally, I had the chance to use the fitness center during my stay. It was well-equipped with modern machines and weights, and it was nice to have that option to maintain my workout routine while traveling.
Overall, my stay at the Holiday Inn Express & Suites Edmonton International Airport was highly satisfactory. The combination of friendly service, comfortable accommodations, and convenient amenities made it a great choice for both business and leisure travelers. I would definitely recommend this hotel to anyone looking for a reliable place to stay near the airport. I look forward to staying here again during my next visit to Edmonton!
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Price per night from:PHP 4,159
Posted on Nov 20, 2025|Traditional King Room
EntengInaMoWe had a wonderful stay at the Sheraton Cavalier Calgary Airport. The hotel is conveniently close to the airport, which made our travel day much easier, though it’s worth noting there’s no shuttle service. Still, the quick commute was no problem for us.
We appreciated that the hotel offers a storage unit, which was super helpful and made managing our luggage so much easier.
Our room was newly renovated, clean, modern, and very comfortable — definitely a highlight of our stay.
Overall, we really enjoyed our time here and would happily stay again!
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Price per night from:PHP 10,470
Posted on Mar 9, 2026
Huhu01
Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained.
Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay.
One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits.
To avoid any issues at check-in, make sure you bring a credit card with you.
Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.
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Price per night from:PHP 7,506
Posted on Nov 12, 2024|King Suite with Sofa Bed
Anonymous User
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Price per night from:PHP 8,354
Posted on Jan 24, 2025|Traditional Two Queens Room
Sh0wermakerLocation is good, not far from the airport and the shuttle is great. There is some tiny noise from the train next to the hotel
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Price per night from:PHP 6,530