We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!
Breakfasts were excellent & staff genuinely friendly & very helpful. The apartment was perfect in every way. We would highly recommend this accommodation.
We stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
It was fine for a basic place to sleep and shower - reflected in the price. The room was nice and warm when we arrived which was fantastic during winter, but then we had no way to turn it off during the night so it was very hot and noisy.
It's a small resort with a nice environment. The only downside is that there's no elevator for the second-floor rooms, so you have to carry your luggage up. On the bright side, the second floor offers a great view of the snow-capped mountains. There aren't many supermarkets nearby, so you'll need to go to the city for groceries. However, there's a pretty good restaurant just across the street. Overall, I highly recommend it; it's clean and hygienic, which is a big plus.
The environment is very good and the transportation is very convenient. You can walk to the shopping area without driving. The garden nearby is very beautiful and worth a visit. You can spend a wonderful day there with your children.
The hotel is in a quiet location, with simple facilities. There is no TV and private kitchen, only a public kitchen, which we think is not hygienic enough and useless. The good thing is that there are two breakfast and dinner restaurants next to it. The food in the COFFEE breakfast restaurant is very good, and the service is also very good. It is not expensive and worth tasting; However, Asians should be more careful when eating at Tomo Bar. We went there for more than an hour and we were not served. The three foreign tables that came later than us were served before us. After I confirmed that they served the dishes in the order of arrival time, I was very dissatisfied and went to find them. They saw that I was a little angry, and served all the dishes in less than two minutes. They threw the newspaper I ordered on the ground, and neither apologized nor gave me a new one. I gave them a five-star review on Google as soon as I went there. At this time, they only cleared the tableware for the foreign table, and pretended not to see the empty wine glasses we drank. At the end, there was no polite language when they went to clear the tableware. I think they can negotiate what kind of guests they don’t welcome and don’t charge us. We also hate to eat in places like them, which lowers our emotional value.
Staff is super friendly. I fell ill and couldnt left Auckland and because of the app policy, I couldnt get the refund but they still let my friends stay there instead of myself. And they were very pleased with stay. It was clean, had all the amenities needed for comfortable stay etc.
Very friendly the receptionist, very spacious in the rooms with all the services needed and useful for a good stay ; TV with sky; comfortable parking; a little timely the structure and tents of the room... anyway honourable in general; the advice x a even longer stay than our one night.
This B&B is in a very good location, with convenient parking. There is a small yard where children can play happily. The public area is equipped with a kitchen refrigerator, dining table and other facilities. The mattress is very comfortable and has strong support. It is the most comfortable mattress we have ever slept on in New Zealand. We didn't plan to leave, but we had no choice because the schedule was too tight, so we had to leave. However, this is really the most comfortable mattress we have ever slept on, no doubt about it. The only thing that needs to be improved may be the bedding.
Very Good
69 reviews
8.4/10
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8.3/10
Very Good
AAnonymous UserThe name may give you some illusions, but it is actually a standard motel. Many rooms are hard to find at night, but the location is good, close to the lake. The interior of the room is standard and the hygiene is good.
AAnonymous UserIt's a small resort with a nice environment. The only downside is that there's no elevator for the second-floor rooms, so you have to carry your luggage up. On the bright side, the second floor offers a great view of the snow-capped mountains. There aren't many supermarkets nearby, so you'll need to go to the city for groceries. However, there's a pretty good restaurant just across the street. Overall, I highly recommend it; it's clean and hygienic, which is a big plus.
GGuest UserEnjoyed my one night stay on a Thursday night in October.
Room - Superior Queen #110. $92 nzd.
Pros
-Cheap
-Comfy mattress
-Great location
-Clean
-Spacious room and bathroom
-Heat pump which was on when i arrived which kept the room at a comfy temp.
-Kind front desk woman on arrival.
-Old world architecture.
Cons
-Noisy heat pump (albeit grateful there was one)
-No sound insulation so can hear footsteps easily.
-Bed was 2 x singles pushed together and had to sleep either side of the gap.
Tip - book a superior room type. It's my experience these are better quality. When you book the lead in room category (deluxe) they're cheaper for a reason.
I would return but not on a Friday or Saturday as the sound of the street noise and night clubs would be heard easily.
Thanks for a nice stay.
YYUJUCheck in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.
GGuest UserThis B&B is in a very good location, with convenient parking. There is a small yard where children can play happily. The public area is equipped with a kitchen refrigerator, dining table and other facilities. The mattress is very comfortable and has strong support. It is the most comfortable mattress we have ever slept on in New Zealand. We didn't plan to leave, but we had no choice because the schedule was too tight, so we had to leave. However, this is really the most comfortable mattress we have ever slept on, no doubt about it. The only thing that needs to be improved may be the bedding.
GGuest UserThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
GGuest UserWe stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
GGuest UserIt was fine for a basic place to sleep and shower - reflected in the price. The room was nice and warm when we arrived which was fantastic during winter, but then we had no way to turn it off during the night so it was very hot and noisy.
Ssamuel eelWas a good one... It was a pleasant trip I had. The location of the hotel was good too.
Super friendly staff and good hotel. Will definitely come back again. Breakfast was really impressive.
The only sad thing would be.... Super limited parking
GGuest User⭐⭐⭐⭐ 4/5 — Comfortable, Clean, and Great for a Short Stay
This isn’t a fancy or high-end hotel, but it’s definitely a great place to spend a couple of nights—especially if you’re visiting Rotorua and Taupō. The rooms are clean, comfortable, and well-maintained, which is really all you need for a short stay when you’re out exploring most of the day.
Don’t expect 5-star facilities or luxury features, but the overall experience is solid and very safe too. The stay was pleasant, the environment was tidy, and it offered good value for money. A reliable and convenient option for travellers passing through or wanting a simple base to explore the area.
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