Posted on Jan 13, 2026|Classic Double Room With City View
UCARLAWGreat location, friendly, kindly staff, fantastic rooms, excellent cleanliness, comfortable beds, great view, beautiful view of Chicago Downtown, very good gym, all the equipment is new, truly an excellent hotel.
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Price per night from:NZD 348
Posted on Dec 22, 2021
Guest UserIt was an alright hotel and the area was ok but the check out Time was earlier than most places that really didn’t like that
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Price per night from:NZD 89
Posted on Sep 7, 2025
Anonymous User
When we arrived, was told that elevator had breakdown. We had to carry our heavy luggages to the 1st floor when hotel staff should have helped us in managing it.
Shuttle service was good, and driver was excellent and friendly. Guided us to the correct terminal for the drop off.
Breakfast though simple, but it managed to sooth our hunger. 👍
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Price per night from:NZD 159
Posted on Apr 25, 2026
Mainak Dutta
The service was excellent, given that we reached around 1 am and were welcomed with warm cookies. We did spend some time to find parking as it was very busy.
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Price per night from:NZD 186
Posted on Feb 14, 2026
zzangko
The hotel's shuttle service for pickup from O'Hare Airport Zone 2E and drop-off at International Zone 5 was excellent. It was also great that we could enjoy the complimentary hotel breakfast and evening social hour. We made good use of the nearby Blue Line Rosemont CTA station with a 1-day Ventra Pass to explore Chicago in winter. I'd like to thank the front desk lady for her friendly assistance with check-in. The deposit was also refunded within two days. However, as we visited in early February, the room was very dry, so it would be advisable to bring a portable humidifier.
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Price per night from:NZD 253
Posted on May 28, 2026
Guest User
The location is great, with a CVS and a Jewel Osco nearby, and it's within walking distance to the Magnificent Mile and Millennium Park. The facilities are a bit old, especially the carpet which looked quite dirty. Housekeeping started knocking on our door at 8 AM every morning 😮💨, yet when we returned to the hotel in the evening, the room hadn't been cleaned. Upon check-in, I noticed the bottled water was priced at $3 a bottle, free for members. So I didn't drink any of the hotel's water. However, after checking out, my credit card was charged $6 for water. It's not a lot of money, but it left a bad taste in my mouth. Thankfully, Trip.com customer service was very helpful and negotiated with the hotel for a refund, which I'm still waiting to receive.
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Price per night from:NZD 211
Posted on May 31, 2025
Guest User
My Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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Price per night from:NZD 93
Posted on Dec 11, 2023|1 King Room W/Fridge Mobility Access With Tub
DajianalidaolasipaermasitangxianzuI forgot to take pictures. The location of this hotel is pretty good. It takes about 5 minutes to walk to the subway and about 15 minutes to Chinatown. It is within 5 kilometers from the city center. The room is quite big and clean. The breakfast is simple and cost-effective.
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Price per night from:NZD 269
Posted on Apr 29, 2024|Woodland View King Room
Guest UserThe hotel is about 30 - 45 minutes drive from downtown Chicago and 20 minutes drive from O Hare airport. The room is spacious. A hotel with nice view and good for someone looking for a quiet & relaxing getaway.
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Price per night from:NZD 321
Posted on Apr 11, 2026
Guest User
friendly staff, comfy room (although the bed is a bit soft for me), great amenities and excellent shuttle service - courteous and efficient driver. Thank you.
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Price per night from:NZD 239