Hotels With Wi-Fi in Bukhara Region, Uzbekistan

"I had to wait a long time to check in when I arrived, possibly because I booked that same evening and the hotel hadn't updated the order yet. I had booked a city view room, but was told the hotel's order was for a courtyard view, and that city view rooms were no longer available. The hotel offered to let me switch rooms the next day, but I decided against it as I didn't want to go through the hassle again. Later, the owner waived the laundry service fee for me. The next day, they asked for my passport again, saying they forgot to register it during check-in the day before. It really made me wonder what the front desk staff was doing during check-in that night. The owner, however, was quite polite and had a good attitude. The courtyard view room lacked privacy; I had to keep the curtains drawn all the time, which made it feel a bit claustrophobic. The room itself was mostly fine, but the bathroom's exhaust fan might be too close to the kitchen's range hood exhaust, as I could smell cooking fumes from breakfast in the bathroom in the mornings. Breakfast was just so-so. It started at 8 AM, and by a little after 9 AM, some dishes were almost gone. For example, there were only two fried eggs left, perhaps they weren't refilled promptly. While breakfast was filling, the variety and taste weren't as good as breakfasts at similarly priced hotels in China, so don't set your expectations too high. The figs, though, were good and sweet. Overall, it felt more like a guesthouse. If you're looking for more professional service and more facilities, a chain hotel would be a better fit. But if you're looking for value for money, it's sufficient for a quick stopover."

"The front desk staff were excellent, very patiently helping me choose a satisfactory room. Their English was fluent. The breakfast coffee was delicious, and there was a wide variety of food. The location was incredibly convenient. I'll definitely stay here again next time I'm in Bukhara, and I highly recommend it to friends."

"The hotel could be much better if they improved their service! Overall, it's pleasant with a nice design. Let's start with the pros: + Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi. + Good breakfast with a wide selection, almost everything you could want, and tasty. + The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me. + The indoor/outdoor pool is clean, and there's nobody there in the morning. Cons: - After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them. - Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end. - The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead. - The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient. Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands! I've also included photos of the room I eventually received after the dispute."

"The hotel is located north of Bukhara's Old City, with most attractions within walking distance. The Saffron Restaurant on the 3rd floor serves excellent food, especially the fried eggplant. However, the spa service was absolutely unacceptable. The therapist had an awful attitude and poor technique. Anytime we moved or were too tense during the massage, she would reprimand us with incredibly exaggerated, disgusted exclamations, completely ruining our day. On top of that, it didn't even provide the relaxation we sought. What's more, the time spent changing clothes was counted towards the massage duration, which would never happen in China. After writing a two-page complaint letter, the hotel offered a fruit platter as compensation and provided a written response stating that ”other guests in our tour group” were satisfied, implying the problem was ours. Yet, we were independent travelers who checked in alone, so the mention of a tour group was completely fabricated. Naturally, this was unacceptable. After a 30-minute standoff at the front desk, the final solution was a 30% discount, but then the fruit platter was withdrawn. As an incredibly arrogant hotel, I do not recommend staying here. They didn't even replenish toothpaste during daily cleanings. However, the rooftop restaurant is still recommended, with an average cost of around 200 CNY per person."

"I stayed for two days, and the room was clean, plus the laundry service was a great help. Considering the price, I think it's the best quality you can get."

"The hotel's location is excellent, right next to the Afanti sculpture, no more than 10 meters away, making it very easy to find. It's also within moderate walking distance to various parts of the Old Town. We arrived quite early, so many coffee shops weren't open yet. The hotel feels more like a guesthouse, and the whole family is very friendly and welcoming. The young guys at the front desk and even the children were very polite. The room was clean and tidy, and actually a bit more exquisite than it looked in the pictures. Breakfast offered a good variety, though most items were pastries and various flatbreads – carb and sugar heavy – along with some fruit. Overall, I highly recommend it 😊"

"This is a brand-new hotel in Bukhara, and I was completely satisfied with everything. The bedding, bathroom, and shower were impeccably clean, and the bed was incredibly comfortable. For around $20 a night, the condition of the hotel made it excellent value for money. All the main tourist attractions are within a 10-15 minute walk. The breakfast offered a wide variety of options, and the fruit, in particular, was outstanding. Most importantly, the managers were exceptionally kind and made my stay very pleasant."

"The hotel is beautiful and perfectly located, with many of Bukhara’s main attractions within walking distance. Everything is brand new, and I would highly recommend this hotel. I visit Bukhara at least twice a year, and this is by far the best hotel I have stayed at in the city so far. The hotel had only been open for about a week during my stay, so I believe some minor issues are simply because the staff are still getting used to the systems and procedures. For example, my reservation showed that the payment had already been made, but at checkout I was told that the payment had not yet appeared in their account. I had to wait for around 5–10 minutes while they checked the situation, but eventually everything was sorted out and I was able to leave without any problem. Considering how new the hotel is, I completely understand these minor issues. Overall, I had a very positive experience and would definitely stay here again."

"Nice service . Staff are nice and care. The rooftop is so nice to visit and have dinner. Best view for the sun set."

"I stayed here for 3 nights on a solo trip. On my last day, my train schedule suddenly changed, departing an hour earlier. Even though it was early in the morning, I requested a transfer from the hotel to the train station. The staff member who checked me in was incredibly kind and helpful; despite my limited English, she made a great effort to understand me, and I really appreciated her hospitality. The driver who took me to the station was also very safe, and I was so grateful for the early morning ride. The breakfast was delicious too. The hotel had minimal amenities, so bringing your own toothbrush set is a must. Also, there was a distinctive scent throughout the hotel, but I got used to it after a few days. The shower had a slight sewage smell, but only when first turned on. I really enjoyed listening to the beautiful violin performances every evening, and being able to watch YouTube in my room was a nice touch."