Hotels With Wi-Fi in Bukhara Region, Uzbekistan

"・A few days before our stay, my travel companion lost their phone in Tashkent. We had almost given up hope, but Mr. Mirfayz and the other front desk staff went above and beyond, calling various places and eventually finding the phone for us. They provided immense support, including arranging for us to pick it up, and we successfully got the phone back on our departure day. Even though it was a problem unrelated to the hotel, the front desk offered service that went far beyond their usual scope. I don't know everyone's names, but a huge thank you to all of them. ・There were many comfortable seating areas in front of the rooms and the reception. While waiting at the front desk, a staff member brought us tourist brochures for Bukhara and explained them to us. All the staff were very friendly, and Mr. Timur, in particular, was incredibly kind and helpful. ・The laundry service was prompt, meticulous, and thorough. ・It was raining and we were very tired on the day we arrived, but being able to use the pool and sauna made our stay comfortable. The pool area had many small, partitioned spaces, making it comfortable to use even with other people around. ・When we checked out, we had a taxi arranged, but the roads were closed that day, so we had to go to a pick-up point quite far away. The front desk staff carried our luggage all the way to the distant pick-up point. They helped us with so many things until the very end, and we only have good memories. Five stars aren't even enough! When I come to Bukhara again, I will definitely choose this hotel."

"The hotel could be much better if they improved their service! Overall, it's pleasant with a nice design. Let's start with the pros: + Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi. + Good breakfast with a wide selection, almost everything you could want, and tasty. + The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me. + The indoor/outdoor pool is clean, and there's nobody there in the morning. Cons: - After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them. - Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end. - The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead. - The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient. Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands! I've also included photos of the room I eventually received after the dispute."

"If I ever come back to Bukhara, I'll definitely book this hotel again. It's beautiful, clean, and right in the heart of the old city, making it super easy to pop back after a stroll. The breakfasts are incredibly delicious, and the coffee is excellent (they use whole beans!). You can even buy drinks and alcohol at the reception."

"Spacious and bright, clean and comfortable. Facilities: Excellent. The room had tea bags, bottled water, and toiletries. The air conditioning was very powerful. Cleanliness: Very clean. Service: Absolutely perfect. The front desk staff spoke good English and helped me book new train tickets for free. They explained everything clearly when I had questions and had a great attitude. They also allowed me a late check-out since my train was in the evening. The breakfast was bountiful, with a wide variety of fruits, coffee, tea, juices, and pastries."

"The staff were incredibly helpful. When I couldn't book my train for the next day, they actually did it for me! The breakfast was plentiful and everything was delicious. They even specially prepared some traditional Uzbek premium dishes for me. The room was clean, and I ended up deciding to stay for an extra two nights. It's affordable and the service is great. If I ever stay in Bukhara again, I'd definitely choose this place."

"I had a wonderful stay. The most beautiful room I experienced in Uzbekistan. The hotel is built around a central open courtyard, with rooms on all sides. When you step out of your room, you’re on a balcony overlooking the space, facing the other rooms across the way. It gives the whole place a really calm, traditional feel. What truly made the stay special, though, was the hospitality. The hotel is family-run, and the owner is incredibly kind and thoughtful. He went out of his way to make sure we were comfortable, getting us water at night, arranging something for us to eat before a late departure, and helping organize a taxi. His son also helps run the place and he's really kind, diligent and attentive Breakfast was also very enjoyable, served in a bright and welcoming room that made mornings feel relaxed and pleasant. Overall, a warm, comfortable, and genuinely caring place to stay. I would highly recommend it to anyone visiting Bukhara."

"The room was very clean, and the location was super excellent, very close to the old town. You can easily walk to find places to eat, shop, and sightsee. Since the hotel seems to have been newly built, there was a slight smell when we first checked in, but it disappeared after two days. The breakfast was abundant. It would have been even better if we could have dined outdoors, as the courtyard has a wonderful ambiance. The hotel owner and staff were all super great and very nice!"

"Located in a location like the entrance to the historic district of Bukhara, convenient location. There was a new annex facing the street and a new annex in the alley, and I was staying in the annex. When I tried to check in at the main building, you were told that it was an annex, and the person in the annex came to guide me, it seems that I don't know which one to stay with the reservation from here. I think the main building and the annex are the same grade. Not a luxury hotel but clean room with Arabian atmosphere, comfortable stay. The only disappointment was that when I checked out at 6:30 in the early morning, I was troublesome. I was telling you to check out at that time the day before."

"I booked a superior single room. I was a bit worried because I didn't get a response when I asked if it would be one bed for two adults, but thankfully it turned out to be two single beds pushed together, which was a relief. The room was on the first floor, a corner unit, facing a small courtyard past the reception (not the courtyard shown in pictures). Security was excellent. However, a downside was that the courtyard light stayed on all night, and the light coming through the glass window above the door disturbed my sleep. Also, the middle of the mattress was worn out, making it uncomfortable to sleep on. The reception staff were fluent in English and very helpful. Since I had an early check-out, they even prepared a breakfast box with sandwiches and an apple. Yandex taxi also came right to the hotel entrance, which was great. If I visit again, I'd definitely like to stay in a room facing the courtyard past the breakfast area."

"Comfortable in the middle of the historic district First of all, it is located in the center of the historical district, and as soon as you get out of the hotel, you can reach Taki and Medrese. Also, the hotel room is simple but wide 々, so you can spend it without any inconvenience. Personally, I like the breakfast venue, especially in the corner of the terrace seat, there is a small up space of the Chai Hana style, and I had breakfast there on ２ day. It was good because it was an atmosphere that played the conversation with nature and other guests, and it became an open feeling. I can recommend it here too!"