The receptionist was very helpful and the car park was great as there was ample parking - which meant you can often park your car right up to your door. One thing I’m upset about is that this was advertised as having breakfast included… but I was told on check in that hasn’t been the case since the pandemic. I did book this as it had advertised breakfast as I’ve been in Hyannis unexpectedly… so this was a shame that wasn’t correct
Average hotel. Front desk clerk was very friendly and helpful to recommend nearby restaurants. There is a restaurant attached to the hotel. The room was clean but the air conditioning unit had a mind of its own. There were no additional security locks on the door other than a deadbolt. One was completely unlocked and another one would not open with a key card. The free breakfast was below average avoid if possible.
This hotel was pretty good. The staff were kind. They let me know this is a new hotel, so they are still working out some kinks. There was some difficulty with check-in due to their computer system. Besides that, there were no issues. The heat worked well, which was a relief. There is no youtube or netflix on the tv, which I was not used to, but there was cable so we did watch some tv.
Nice location to Natick Mall; however, there were barely anything provided. There was no hair dryers or soap or toothbrushes nor toothpaste. Good thing there was a 24 hours convenience store located within walking distance.
The property overall is very high priced. On a 90 degree day, the air conditioner took hours to ramp up. Bathroom door wouldn't shut.
No breakfast or in room coffee. While property is old, the rooms have been updated and were comfortable. The location is close to downtown
museums and Berkshire Atheneaum.
Very friendly and accomodating staff. Excellent breakfast. It would be nice to have a small frig and ability to make hot water in the room. There was a strong cleaning fluid smell in the room.
Great location at mid cape cod.
Great price with breakfast, indoor pool, and hot tub.
Great tv channels , fast internet , nothing to complain
Comfortable beds and quiet fridge.