Excellent hotel. Very clean and new room. Also very quiet despite planes flying in the neighborhood. It had many small extras like an umbrella rental. I can appreciate this as I forgot my umbrella :)
The major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
Overall, it was pretty good, and the room was very clean. However, it's quite a distance from both the city center and the station, so it's probably better suited if you have your own transportation. Parking costs 14 euros per entry, regardless of how long you stay.
Booked this room due to having an early flight the day after in Brussels airport. It did not disappoint! The hotel has a parking and is located very close to the airport. The staff is very friendly and efficient. This hotel is actually much cheaper than all the other airport hotels in Brussels, while offering a service as good or even better.
The room is very spacious and has a kitchen, which is quite nice. The hairdryer works great, with strong airflow! You can have breakfast at the Holiday Inn across the street.
There's a free shuttle bus from the airport, but the departure times aren't very accurate. We queued at 6:30 PM for the 6:50 PM bus, but it still hadn't arrived by 7:10 PM, so we ended up taking an Uber. On the way back to the hotel, we actually ran into the shuttle bus that was supposed to take us there earlier... There's also a free shuttle bus to the airport, and its departure times are more or less on schedule.
PS: For travelers departing from Brussels Airport, make sure to arrive at the airport three hours in advance, otherwise, you'll be queuing for a very long time and might miss your flight.
Lovely hotel in a great location for walking to all the main sights. Staff really helpful and friendly and let us know about a light show that night for the university 600th anniversary celebration - really enjoyed it!
Breakfast was amazing!! Definitely worth the 25 euros. The buffet includes everything you could possibly want plus some extras like interesting yoghurt toppings and mini pancakes! Lovely grounds - too cold to enjoy unfortunately. Very clean and quiet room with huge bed so slept really well. Definitely recommended staying here!
The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere,
Staff is super helpful and friendly.
Overall an amazing hotel and I definitely recommend it for the price.
The room I stay which has a bit of bad water pile smell, exhausted fan is not work and there are some stain on the towels, lucky that window can be opened so the bad small reduced some. Not count for the room condition, location is good and just about 10 minutes walk to the station and easy access to city central, staff are good in attitude and services. Breakfast variety not too much but taste good.
Good location, in the city center, it is more convenient to go anywhere, the environment is good overall, the staff can also respond to needs in time
Very Good
122 reviews
8.6/10
Price from
PLN 435
per night
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7.7/10
Good
吏吏.丹利The room is clean and neat and equipped with refrigerator, electric power cooking oven and cutleries.
Don’t know why Uber & Bolt are not willing to take the order in the morning …for travellers note , please be aware who wish to take a cab to airport in the morning
GGuest UserThe only issue is that it is not accessible with normal transport card. You need to pay separately for the airport bus to get there which is 3 euros ticket each time. Rest is good.
GGuest UserThe hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere,
Staff is super helpful and friendly.
Overall an amazing hotel and I definitely recommend it for the price.
GGuest UserThe hotel is great; it's comfortable and provides all the basic essentials for a stay. I stayed for one night, and it was perfect for resting up before continuing my trip.
GGuest UserGood location, in the city center, it is more convenient to go anywhere, the environment is good overall, the staff can also respond to needs in time
AAnonymous UserThe major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
GGuest UserThe room is very spacious and has a kitchen, which is quite nice. The hairdryer works great, with strong airflow! You can have breakfast at the Holiday Inn across the street.
There's a free shuttle bus from the airport, but the departure times aren't very accurate. We queued at 6:30 PM for the 6:50 PM bus, but it still hadn't arrived by 7:10 PM, so we ended up taking an Uber. On the way back to the hotel, we actually ran into the shuttle bus that was supposed to take us there earlier... There's also a free shuttle bus to the airport, and its departure times are more or less on schedule.
PS: For travelers departing from Brussels Airport, make sure to arrive at the airport three hours in advance, otherwise, you'll be queuing for a very long time and might miss your flight.
IIka_EllyGreat experience!
We were 3 people + 2 dogs. The room and bathroom was spacious and very clean.
The staff was very friendly.
The breakfast was and had a lot of choices.
Dogs welcome!
The hotel is just beside the building where people do their IELTS English which was perfect for us.You walk out the door behind the reception and straight in to the Madison Building, IP Campus.
Just a couple of things that could be better.
No fridge in the room. No coffee machine, just instant coffee.
Parking 15€ for the night.
And for info. There isn't a restaurant in the hotel. We thought we could have had lunch where we had breakfast, but it wasn't possible. Instead you can buy ready-made meals and warm then up in a microwave. It wasn't too bad of quality though. Freshly made in glass jars and 3 vegetarian options.
GGuest UserWe had a lovely stay at Sleep & Go expo.
The room is very clean and cute, even the bathroom is really fine.
The location is quite alright as well, didn’t take too long to travel to the city centre.
However, the online check in system is rather confusing- it still requires payment even if I had successfully paid and received the confirmation.
And late check in could cause some issues - we arrived around 10 pm and thankfully checked in fine with self check in instructions. But we met some other customer who were completely confused and didn’t manage to get their keys until we were there and opened the box.
And the bed sheet has a very small yellow stain - but to be fair except that, the overall cleanness is pleasant.
Will definitely come back again.
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